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“Getting better”
Review of Super 8 o Neill NE

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Super 8 o Neill NE
Ranked #2 of 4 Hotels in O'Neill
Reviewed 30 April 2014

I have stayed in this property a few times and it is in poor condition, but they are working to get better.

Pros: Reasonable rates, best economical choice in O'Neill
Cons: Older facility, limited breakfast choice (typical of Super 8)

  • Stayed: April 2014, travelled on business
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Thank Lonnie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon G, General Manager at Super 8 o Neill NE, responded to this reviewResponded 5 May 2014

Thank you for staying with us and giving us your feedback. Every day more and more is being done. Look forward to your next visit.

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Reviews (202)
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126 - 132 of 202 reviews

Reviewed 28 April 2014

room 209 was dirty, the recliner looked terribly dirty. The coat rack, clothes hanger was coming off the wall, there was trash by the trash can, and it sounded like there was a mouse behind the refrigerator, was quiet when the light was on. 211 needed vacuumed and there was something spilled or dripped on the chair.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Super 8
Thank Tammy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon G, General Manager at Super 8 o Neill NE, responded to this reviewResponded 5 May 2014

Thank you for your feedback. We take each one personally and are looking into the problems and correcting them. Please feel free to contact me personally if you ever need. We here would like to ask you back to show you the improvements.

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Reviewed 21 April 2014

Stayed two nights, 4/12/2014 & 4/13/2014. Looked the room over prior to committing, but after checking in, noticed the bathroom disgusting, toilet was NOT CLEAN, the shower stall was tile, mold growing around corners, the shower door had not been cleaned at the lower, had pink mold. Doors closing from other rooms sounded as if someone was entering our room! Second day, I requested extra coffee & the toilet to be cleaned. Returned in the evening to find extra coffee, BUT TOILET HAD NOT BEEN CLEANED, THE BEDS UNMADE, TRASH CANS NOT EMPTIED, THE TOWELS SEEMED TO HAVE BEEN JUST REFOLDED AND PUT BACK ON THE RACK AS IF THEY WERE CLEAN. They were still damp when unfolded. When I complained to the staff on duty "Chuck" he agreed to reduce a whopping $25 off the entire bill! Not enough compensation! I began to wonder if the sheets we slept on both nights were even clean when we first checked in. I get sick to my stomach even thinking of how awful it was!

Room Tip: Don't even consider staying there!
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  • Stayed: April 2014, travelled as a couple
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Thank Angry1grizzly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon G, General Manager at Super 8 o Neill NE, responded to this reviewResponded 24 April 2014

I would like to say sorry that you found your room and service not up to your standards. I would like to speak to you directly. To help you not be so unhappy. I have looked into the causes of what happened and taken extra measures to see that this never happens again to anyone. Again please accept my apology and feel free to call. We hope that you give us another chance.

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Reviewed 9 April 2014

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Super 8
Thank WillisM
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Sharon G, General Manager at Super 8 o Neill NE, responded to this reviewResponded 10 April 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 9 April 2014

  • Stayed: April 2014, travelled solo
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Review collected in partnership with Super 8
Thank Brandon Z
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Sharon G, General Manager at Super 8 o Neill NE, responded to this reviewResponded 10 April 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 8 April 2014

  • Stayed: April 2014, travelled with family
    • Value
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    • Cleanliness
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Review collected in partnership with Super 8
Thank Keth M
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Sharon G, General Manager at Super 8 o Neill NE, responded to this reviewResponded 10 April 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 6 April 2014

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Super 8
Thank Steve H
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Sharon G, General Manager at Super 8 o Neill NE, responded to this reviewResponded 7 April 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.

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Additional Information about Super 8 o Neill NE

Address: 106 E Highway 20, O'Neill, NE 68763-2112
Phone Number:
Region: United States > Nebraska > O'Neill
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in O'Neill
Price Range: £59 - £68 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 o Neill NE 2*
Number of rooms: 72
Reservation Options:
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Also Known As:
Super 8 o Neill
o Neill Super 8
o Neill Super Eight
Super Eight o Neill

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