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“room smelly. average.”

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Holiday Inn Macon North
Ranked #39 of 67 Hotels in Macon
Sydney, Australia
Level 6 Contributor
262 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
“room smelly. average.”
Reviewed 11 June 2014 via mobile

stayed here one night on way to savannah. Our room smelt like paint. I think we got the last room availabke in the hotel as there was a festival on that weekend. I should have
rang housekeeping to spray some freshener but then the room would smell like freshener.it would have been nice to have been told about the room when we checked in and given an option before we draged our bags upstairs. We could have had time to find somewhere else. didnt have diner in the hotel. Walked up the road to nearby restaurant. Plenty of parking but our room also overlooked the railway. Breakfast ok.

Stayed March 2014, travelled as a couple
Helpful?
Thank ozveildancer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rahul1311, General Manager at Holiday Inn Macon North, responded to this review, 13 June 2014
Dear Oz Guest,
Thank you for the response for recent stay at Holiday Inn Macon North. Our entire team and management is apologetic for your concerns. We surely have looked into this matter as there was no painting job that was in progress at hotel while staying with us.
We appreciate your loyalty into IHG Brand of hotels and again apologize for the inconvenience. We request to be given another opportunity to serve better side of our product with same Southern Hospitality and smile.
Thank you
Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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182 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
Valdosta
Level 5 Contributor
87 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 24 May 2014

The bed was fine and the staff friendly, but the sink in the bathroom and the trains all night long ruined my stay. When I turned on the water in the sink to wash my hands, the water shot straight to the back of the bowl type sink and shot up and hit me in the neck. The countertops are higher than normal, and the sink sits on top of the countertop. It looks nice, but is not user friendly. About midnight I heard the first train, and then several more throughout the night, each of which shook the room.

Room Tip: Ask for a room near the front away from the train tracks, which you can't see, but hear all nigh...
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KC262
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rahul1311, General Manager at Holiday Inn Macon North, responded to this review, 26 May 2014
Dear Guest,
Thank you for sharing thoughts for recent stay at Holiday Inn Macon North. Your comments are very valuable to us. Thank you for sharing good comments about staff and their services. Our team at hotel always make an effort to go an extra mile to make every guest stay a memorable one. I would also like to take this opportunity and apologize for the noise level from rail road track. We always pre-assign rooms on front side of hotel when requested for guest who are light sleepers. We appreciate your business and hope to be given another opportunity to share better side of our product and services.Thank you for the loyalty into IHG Brand of hotels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, Alabama
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 May 2014 via mobile

My new favorite place in Macon. So different from other Holiday Inn offerings in town and only slightly higher price. So worth it. Rooms are biggest you have ever seen and restaurant is modern and attractive! We got put into a handicap accessible dbl room first and asked change to king room on rear side of hotel. The very considerate front desk clerk alerted me to noise from passing trains and we still went for. The trains do go by abt once an hour but its a low rumble and didnt bother this city couple one bit. I loved the charming view of the trains and talls trees behind the hotel. I appreciated not having anyone looking across the street into my room anyways! This place is a best kept secret! Gorgeous and professional staff. We enjoyed a 2 night stay in room 306.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bestqualityheart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rahul1311, General Manager at Holiday Inn Macon North, responded to this review, 15 May 2014
Dear Valuable Guest,
It was a delight to read this survey sent by you when staying at Holiday Inn Macon North. Our entire team is thrilled that hotel as well their service did meet your expectations.
We do agree that soothing noise from trains passing by is definitely a selling point for this hotel specially when it comes to family and kids, We have seen most of the families preferring to stay back side of building and let kids have fun when train passes by.
We definitely go ahead and reserve front end of building for any light sleeper guest and when request made in advance.
We appreciate your loyalty into IHG Brand of hotels and look forward to serve again in near future with same service and Southern Hospitality.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huntsville, AL
Level 5 Contributor
82 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 2 April 2014

Stayed here for one night. The property is fairly new and very well kept. The rooms are spacious, modern, and clean. Overall it was a quiet and comfortable stay and I would recommend this hotel. There are plenty of places to eat within very close proximity.

However, there is one significant drawback to this hotel. The restaurant has perhaps the worst service I have ever seen. We ate here for breakfast and it was comically bad (well we tried anyway). No clean plates, silverware, no coffee, etc without a long wait. The one server kept complaining about the back of the house staff. The one person filling up everything complaining about the server. We ended up walking out.

Room Tip: Do no eat in the restaurant. Plenty of better choices nearby.
See more room tips
  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hunwolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rahul1311, General Manager at Holiday Inn Macon North, responded to this review, 4 April 2014
Dear Guest,
Thank you for the response on Trip Advisor for recent stay at Holiday Inn Macon North. I would like to thank you for all the positive said by you for the recent stay. I would also like to take this opportunity and apologize for not meeting your expectations during Breakfast hours. Your comments are very important to us. We will definitely look into this matter and add some more value to Breakfast as suggested by you.

We appreciate your business and look forward to serve again in near future.

Thank you

Warm Regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level 3 Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 April 2014

A few things surprised us: 1) no carpets in the room made it feel cold and commercial, also added to noise; 2) our room faced the railroad tracks, kept waking me up throughout the night with several noisy trains going by; 3) beds and sink bowl way too high, need to be a tall one here. The staff was fine and overall common areas were OK.. No free breakfast here.

Room Tip: Ask for a room that does not face the rail tracks!
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joliet, Illinois
Level 4 Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 24 March 2014 via mobile

This place was just disgusting. There was some kind of white powder puffing up thru the floor, it looked like they spread talcom powder everywhere. Maybe it was mixed with the powder to kill all of the nasty bugs. We registered as a family of 6. They gave us 4 towels. We had to wait 3 hours for 2 more towels. No linens for the pull out bed. They knew in advance 6 people (2adult + 3 kids) were staying there. Another 2 hour wait for linens. There were bugs all over our room, dead ladybugs everywhere. In the ceiling above the pool there were piles of dead bugs. There were pubic hairs on the toilet, the "new" tiles in the bathroom were laid improperly and the grout was crumbling. The train kept us up all night, it ran right along the back of the building 50 feet away. A commuter train that runs every hour. This was one of the most disgusting hotels we've ever stayed in. Clearly the management doesn't give a crap.
Holiday in should be ashamed to have this in their chain. We stayed here on the recommendation of friends who stayed hear 2 years ago on their drive down to Disney. Evidently 2 years later this hotel has increased the gross factor 10 fold. Save yourself the misery and stay somewhere else. Shame on you Holiday Inn.

Stayed March 2014
Helpful?
Thank Mary D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rahul1311, General Manager at Holiday Inn Macon North, responded to this review, 25 March 2014
Dear Valuable Guest,
Thank you for your time in filling out this survey for recent stay at Holiday Inn Macon North. Your comments are very important to us. My entire team at this hotel has been shared your concern. We are extremely apologetic for not providing you the best of our product during recent stay. We will work hard and address all of your concerns to ensure they do not repeat again.
My team really appreciate if we could be given another opportunity to show better side of our product when visiting Macon again. We will be committed not to let you down.
Thank you
Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
cruisecrazy4
Level 2 Contributor
1 review
Reviewed 22 March 2014

This was a beautiful hotel. A few issues though. No carpet in the rooms is really nice, but it definately ads to the noise coming from the neighbors room (TV, radio, singing)

The restaurant leaves a WHOLE lot to be desired. Waited an hour and a half for a sirloin salad. the girl had never waited tables before( thats what she told me) Breakfast the first day was awwful, better the 2nd.

It was a gorgeous hotel though. Bed was comfortable, Pool was nice.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cruisecrazy4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rahul1311, General Manager at Holiday Inn Macon North, responded to this review, 24 March 2014
Dear Guest,
Thank you for the response on Trip Advisor for recent stay at Holiday Inn Macon North. I would like to thank you for all the positive said by you for the recent stay. I would also like to take this opportunity and apologize for not meeting your expectations during Breakfast hours. Your comments are very important to us. We will definitely look into this matter and add some more value to Breakfast as suggested by you.
We appreciate your business and look forward to serve again in near future.
Thank you
Warm Regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Macon North

Property: Holiday Inn Macon North
Address: 3953 River Place Dr, Macon, GA 31210-1730
Phone Number:
Region: United States > Georgia > Macon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #39 of 67 Hotels in Macon
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Macon North 3*
Number of rooms: 110
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Also Known As:
Holiday Inn Macon North Hotel Macon

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