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“Nice but small” 3 of 5 bubbles
Review of Candlewood Suites Macon

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Candlewood Suites Macon
Ranked #17 of 68 Hotels in Macon
Certificate of Excellence
Warner Robins, Georgia
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Nice but small”
3 of 5 bubbles Reviewed 6 April 2014

Although on the small side, the rooms are fairly new and nicely furnished. The room had a kitchen area with a full size fridge, large microwave, and dishwasher which would be great for an extended stay. The room even featured a mini stove top. The bathroom was very nice, a little small for two people but the fixtures were clean and new. The hotel also featured a laundry facility that was completely free which worked out great as I've been traveling for a while.

There were a few problems with this place the first being the noise. We could hear our neighbors upstairs walking, and our neighbors through the walls opening and closing their cabinets. The biggest problem was that the room had an energy saving device that turns off the heat/ac when it senses the room is unoccupied. As I came to find out it can't tell the difference between unoccupied and sleeping. I awoke each night very hot and had to turn the air way down to cool the room once again.

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank al3912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MCNCW, General Manager at Candlewood Suites Macon, responded to this review, 8 April 2014
Thank you for staying with us. I am delighted that you found our rooms clean and comfortable. I was sorry to hear that you experienced problems with your stay. I appreciate you letting us know of your concerns about the noise and the energy saving A/C unit. I can imagine how uncomfortable it is to wake up with no air conditioning. Your feedback is crucial to helping us improve and know what we are doing right and wrong. Thank you for sharing with us. Please stay with us again the next time you are in town.
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226 reviews from our community

Traveller rating
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    9
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Any
English first
Atlanta
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 1 April 2014 via mobile

This is a nice hotel , clean and very comfortable. The rooms are clean and the kitchen have everything you need to cook and free laundry. The staff is very friendly and helpful. I really enjoy the cherry blossom festival. I will stay again on my next trip to macon ('>')....

Stayed March 2014, travelled on business
Helpful?
Thank Fernando O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MCNCW, General Manager at Candlewood Suites Macon, responded to this review, 2 April 2014
Thank you for staying with us. We love to hear what our guests are saying about our hotel. Your comments will be shared and celebrated with our staff. Your feedback is crucial to helping us improve and know what we are doing right and wrong. Thanks for sharing with us and we are delighted you had a good stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wheaton, Illinois, USA
Level Contributor
86 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 31 March 2014 via mobile

Looks nice and even smells like a new hotel, but some parts of hotel looks worn. There was a hair in sheets, sheets look slept in as soon as we pulled back blanket and leather chair had little holes. Mirror in bathroom has wrong frame for moisture, because it is falling apart. You get what you pay for. In addition, the most important part, beds uncomfortable.

Stayed March 2014
Helpful?
Thank Shephusky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MCNCW, General Manager at Candlewood Suites Macon, responded to this review, 1 April 2014
Thank you for staying with us. We apologize for the problems you encountered during your stay. Our hotel works hard to provide our guests with clean, comfortable rooms and a pleasant stay and I am very sorry that was not your experience. We take our guests’ comments very seriously and we will correct the problems you experienced. Please try us again the next time you are in Macon.
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Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed 29 March 2014 via mobile

There is a reason it's cheap here. I reserved a king suite and not only was there hair in the sheets when I pulled them back but a roach in the kitchen! Gross, definitely not something I wanted when I stopped from a long days drive. Won't ever stay in this chain again.

Stayed March 2014
Helpful?
1 Thank JessC87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MCNCW, General Manager at Candlewood Suites Macon, responded to this review, 1 April 2014
Thank you for staying with us. I am so sorry that you experienced problems. Our guests’ feedback is the best way for us to know what we are doing right and what we are doing wrong. We take it very seriously and use it to improve and learn. Please know that this not a typical experience at our hotel and we will correct the problems. Thank you for taking the time to share, your comments are very much appreciated.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Knoxville, Tennessee
Level Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed 26 March 2014

I stayed here while on business in Macon and found this to be a great place to stay. The room was comfortable and clean and the staff was very friendly. There are a few restaurants nearby. There is a train track near the hotel (runs directly behind the Holiday Inn!) but I never really noticed it.

I will be staying here again on my next trip to Macon.

  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank travelingcheap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MCNCW, General Manager at Candlewood Suites Macon, responded to this review, 1 April 2014
Thank you for staying with us. We love to hear what our guests are saying about our hotel. Your comments will be shared and celebrated with our staff. Your feedback is crucial to helping us improve and know what we are doing right and wrong. Thanks for sharing with us and we are delighted you had a good stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami Beach, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 22 March 2014

I enjoyed my stay very much. After a long day of traveling it was nice to walk into a nice greeting and a smile. The room was very clean and the staff was great! The girl on duty was amazing very helpful and nice. I will be back on the next trip down to Florida! Great hotel

  • Stayed March 2014
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Miamiblu65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MCNCW, General Manager at Candlewood Suites Macon, responded to this review, 24 March 2014
Thank you for staying with us. We love to hear what our guests are saying about our hotel. Your comments will be shared and celebrated with our staff. Your feedback is crucial to helping us improve and know what we are doing right and wrong. Thanks for sharing with us and we are delighted you had a good stay!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charleston, South Carolina
2 reviews
5 of 5 bubbles Reviewed 18 March 2014

Whenever i am in town, my girlfriend and I stay here. The staff is wonderful, especially Tressy. Kudos to Norma (housekeeping) Josh and Joy are the two Front Desk staff that we normally have contact with. The hotel is in an excellent location. Wouldn't think of staying anywhere else

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Denisetrice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MCNCW, General Manager at Candlewood Suites Macon, responded to this review, 20 March 2014
Thank you for staying with us. We love to hear what our guests are saying about our hotel. Your comments will be shared and celebrated with our staff. Your feedback is crucial to helping us improve and know what we are doing right and wrong. Thanks for sharing with us and we are delighted you had a good stay!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Candlewood Suites Macon

Property: Candlewood Suites Macon
Address: 3957 River Place Dr, Macon, GA 31210-1730
Phone Number:
Region: United States > Georgia > Macon
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Macon
#9 Business Hotel in Macon
#12 Family Hotel in Macon
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Candlewood Suites Macon 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
At Candlewood Suites, you'll find everything you need to feel right at home. Whether you're visiting for vacation or in town for a long-term business trip, the Candlewood Suites offers all the amenities you need and the comforts you deserve. Each of our 83 suites feature a fully equipped kitchen including a full sized refrigerator, sink, dishwasher, microwave, and stovetop. Kick back in your leather recliner while watching your flat screen TV and DVD Player. Relax with a dip in our sparkling pool. Additional amenities include FREE Internet Access, FREE guest laundry, a 24-hour gym, business center, and grilling area. We are also pet friendly (non-refundable fee applies). ... more   less 
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Also Known As:
Candlewood Suites Macon Hotel Macon

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