I made reservations for my husband and myself for his birthday. Everything I had been told or read up on said the establishment's dress code was dressy, but when we got there, we stuck out like sore thumbs because we dressed nice and there were so many people wearing jeans and casual shirts. We were placed at a table that was far too large for just us two, and we faced the whole room, which made it really awkward.
The waitress took forever to come to the table and when she did, it seemed like she expected us not to tip her, so she treated us like we weren't worth the work. My husband and I might look young, but we NEVER leave an establishment without tipping and do not appreciate being treated like this way. After we received our menus, we sat for almost an entire hour before my husband finally gave up and had to flag another waitress down and let her know that we needed to order (after all, we were paying a babysitter to watch our son and didn't need to take forever AND we were starving!).
I will say the manager on duty was a nice fellow, but it wasn't his job to personally wait on us. He explained the menu while we were waiting for the waitstaff to bring one to the table. The food was very good, however we left before we could try dessert because by then we had been in the restaurant around 1.5 hours, most of that waiting for someone to acknowledge that we existed.
Bottom line: the food is good, but if you appear young, don't expect top notch service. Tic Toc room makes food just as good and their waitstaff treats you like family.
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