The rooms are very clean the staff was very helpful about places to eat we checked in late. Breakfast was good the facilities look to be in good condition & well maintained. We are going to stop. On are way back!!!More
- Free Wifi
- Free Parking
The rooms are very clean the staff was very helpful about places to eat we checked in late. Breakfast was good the facilities look to be in good condition & well maintained. We are going to stop. On are way back!!!MoreShow less
Thank you for your response to TripAdvisor. We will look forward to your return. I am happy to hear that our staff was helpful in giving you the information you needed. Enjoy your 4th of July Holiday!
I am a Hilton Honors member, frequent traveler (both leisure and work related) but this was by far one of the most annoying check in experiences ever. Anne, the front desk receptionist insisted that my Capital One CREDIT card was a debit card, booked us in a corner room close to an outside door, that was filthy with pet dander. My wife and son have EXTREMELY anaphylactic reactions to pet dander. As soon as my wife walked in, she had an immediate reaction. When I brought this to Anne's attention, she offered me a different room on a different floor, but insisted that I be ESCORTED by a maintenance person when I simply wanted to check the condition of the room BEFORE I placed my family in this room. The breakfast was ok, but the kitchen staff was unprofessional and talked VERY loud about their personal business. The highlight of the stay was upon checkout, the housekeeper told us to enjoy our day and be safe on the road.
Thank you for your feedback of your recent stay with us. I sincerely apologize that we were unable to meet expectations and based upon your review I am actively participating with our housekeeping staff to ensure this does not happen again. I hope that if your travels bring you back to the area that you will consider staying with us again. Thank you again; I appreciate your feedback.
This hotel is clearly in a brand new development part of town, so this isn't on an established intersection with dozens of convenient restaurants within blocks. Nice entryway, very open breakfast seating area. Pool is nice sized and easy to get to. Whole place was clean, rooms are nice but not overly large.
Breakfast is a very solid spread with a lot of variety (grits for a northerner!). Only gripe is they only serve until 9 (FYI to the hotel - anyone visiting there from half of America is basically finishing breakfast at 7AM! Maybe just 9:30 at least?), and more importantly, the lights are off at 9am sharp, not a second later, they are immediately cleaning the place out. Never seen such a militant breakfast cutoff, especially so early.
I would definitely return, knowing it's really a stopping point only, without much at this intersection off the highway.
Thank you for choosing Homewood Suites Macon North during your visit to our city. We appreciate the time you spent responding toTrip Advisor. Although our breakfast is over at 9:00 during the week, we do stay open until 10:00 on Saturday and Sundays. I will personally speak to our hostess about helping our guest that come down at 9:00. I am pleased to hear that you have enjoyed your stay with us and we look forward to having you when you return to Macon.
I've stayed at other Homewood Suites previously and this one was just ok. The staff were very friendly but the room we had definitely was showing it's age. Caulking around the tub was peeling and there were pieces missing around some of the floor molding. The pull out couch really showed it's age. Breakfast did lack luster. Understandably it was complimentary, so it's not going to be gourmet, but what we had was obviously microwaved, so we just chose cereal and yogurt, which is also fine. The pool was nice. It was opened late which made it nice after visiting with family in the area. The kids still had some time to enjoy it. I would recommend it to someone but not for more than a night or two at most.
Thank you for your feedback of your recent stay with us. We are happy to hear that our staff was friendly and that you enjoyed the pool. Although, we do not use a microwave, I will personnaly speak with our hostess conerning our breakfast menu. I hope that if your travels bring you back to the area that you will consider staying with us again.
The room was very clean and comfortable. The staff was quite friendly. I wish they would add fluffy robes to be used on a complimentary basis.. The breakfast was quite tasty. I would definitely recommend Homewood Suites and would stay at this one in the future..
Thank you for choosing Homewood Suites Macon North during your visit to our city. We appreciate the time you spent responding to Trip Advisor. I am pleased to hear that you have enjoyed your stay with us and we look forward to having you when you return to Macon.
I will pass on your suggestion of the robes!
this is the third time I have stayed at this hotel while visiting family. They have never let me down from the girl who made my reservation, ( I had requested a specific room as i needed the handicapped one near the exit) to the check in staff very friendly and consistent. The rooms are clean and spacious the breakfast is good. It deserves its #1 ranking looking forward to going again next year.
How great to hear that you enjoy staying with us while visiting family. It's such a special time when you are able to visit love ones. Thank you for taking the time to respond to TripAdvisor.
We look forward to seeing you on your next visit "home"!!!