I am an elite member of Marriott and arrived a little early for a convention that I was looking forward to. I had planned on combining this trip with pleasure. Upon arrival I was told the rooms were not ready because of late checkouts, I was not offered anything to do or options while I waited. I was told I would be given a call when the room was ready but the call never came. The next morning I had a business meeting at 9am and I called to ask for a late check out and was told no. I had never been told no. This was unexpected and caused me to pack fast and somehow my medicine bag came up missing. It took a week for me to reach someone concerning my medications. As you would know, I never got them back. The bag contained prescription pain medication and the general manager of the hotel was as inefficient as the staff. He offered nothing for my inconvenience. The room was nasty and corporate suggested compensation but the general manager did absolutely nothing. I will never stay at this ghetto hotel again.
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- Also Known As:
- Marriott Macon City Hotel Macon