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“So Clean!” 5 of 5 bubbles
Review of BEST WESTERN Inn & Suites of Macon

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BEST WESTERN Inn & Suites of Macon
Ranked #5 of 68 Hotels in Macon
Certificate of Excellence
Cullowhee, North Carolina
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“So Clean!”
5 of 5 bubbles Reviewed 4 October 2013

Spotless and everything worked as it should! The staff were professional,courteous and went out of their way to be accomodating. The grounds were well maintained and well lit. Beautiful indoor pool and hot tub as well as rooms avaliable with big jacuzzi's! I travel with a large dog and we were made welcome.The pet fee was only $10.00-less than most places. Breakfast was standard fare but the area was kept very clean and well stocked. My only complaint is the lack of an area to walk my dog. The hotel is located next to 5 or 6 others and there's only a small circle of grass in front. For smaller or older dogs I suppose it could be sufficient. It's situated on the corner of a busy road with poor visibility and there is just no where to go walk! No one to blame here and no way to fix it. Unfortunately for me, it means I'll probably stay some where else when in the area. That's a shame because I enjoyed my stay.

  • Stayed October 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank GILLIGAN17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristinaPalmerGM, General Manager at BEST WESTERN Inn & Suites of Macon, responded to this review, 8 October 2013
We are so happy to hear you enjoyed your stay . Maybe if you
would like to stay with us again you could use the grassy area
across Chambers Road . You would still be near the hotel but
it would give you a lot more room to walk your dog. We will
hopefully see you again in the future.
Warmest Regards,
The Best Western Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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697 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (94)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
San Jose, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 30 September 2013

Nice clean comfortable property with great basic amenities. Friendly staff. Good breakfast especially the biscuits and gravy. Great location that's directly off the highway. Short 10 minute drive to downtown Macon. Great choice to stay especially if you're traveling through to Savannah.

  • Stayed September 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Aurora O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristinaPalmerGM, General Manager at BEST WESTERN Inn & Suites of Macon, responded to this review, 3 October 2013
Aurora O ,

Thank you for taking the time to write a review on your
stay with us. We are happy to hear you enjoyed a good
hot breakfast to start your day. Thank you for the nice
comments regarding the friendly staff. We look forward
to seeing you again the next time you are traveling through
this area.
Happy Fall from the Entire Best Western Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Villa Hills, Kentucky
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 29 September 2013

we stayed here on our return from Florida and loved how everyone was so helpful . the room was super clean and the bed was comfortable. the breakfast was good .there was alot of eateries nearby also .

  • Stayed September 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank stephen364
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristinaPalmerGM, General Manager at BEST WESTERN Inn & Suites of Macon, responded to this review, 3 October 2013
Thank you for taking the time to give us feedback on your stay.
We are happy to hear you had a good night's sleep and had
a great breakfast to start your day . Thank you for the nice
comments regarding the staff. We look forward to seeing you
again the next time you are near Macon.
Happy Fall from the entire Best Western Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Louis, Missouri
Level Contributor
110 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
2 of 5 bubbles Reviewed 17 September 2013

I will never stay here again! The front desk staff was rude and could've cared less to help us. Our room was of nice space, but the décor was old, looked run down and it could've been cleaner. The noise factor was unbearable. We heard everything from the next door room and whatever was occurring in the parking lot. Very distracting and made it hard to get back to sleep. I can't comment on the swimming pool or fitness facilities as we didn't use them. The next morning, we couldn't check out fast enough. The breakfast area was very cramped and there wasn't much selection. The one nice thing I can say is that the location is good.

  • Stayed September 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank amd78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristinaPalmerGM, General Manager at BEST WESTERN Inn & Suites of Macon, responded to this review, 19 September 2013
I am very concerned about the comment on the Staff. Please
call the hotel and speak to me directly so I can get some further
information from you regarding this. Our breakfast menu includes
scrambled eggs, sausage links, biscuits/gravy, oatmeal , grits,
danishes, muffins, toast, bagels , cereal, yogurt, waffles, two
fruits, coffee, tea and juice. I would like to speak to you to find
out what selection you would like to see added to our menu.
I look forward to speaking to you Monday through Friday .
Warmest Regards, Christina Palmer , General Manager
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ESTILL SPRINGS
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 16 September 2013

The staff really try to make your stay comfortable. The breakfast is really good and everyone is friendly. They have a nice fitness center and indoor swimming pool, looks nice, did not use these facilities. Love the beds, very comfortable. I will stay here in the future.

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank TinaP2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristinaPalmerGM, General Manager at BEST WESTERN Inn & Suites of Macon, responded to this review, 17 September 2013
Thank you for taking the time to give us feedback on your
recent stay with our hotel. Thank you for the kind words
regarding the staff. We are happy to hear you had a good
nights sleep and had a good hot breakfast to start your day .
We look forward to serving you again in the future.
Warmest Regards, Best Western Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Farner, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 12 September 2013

Travel for business twice month to same area, first visit to this particular hotel, was impressed with cleanliness of rooms, décor of rooms, tv size and quality. Air conditioner did not work as well as would have liked but it was tolerable. Front desk checkin was superb. Only drawback I could see were the clean up staff who appeared to be waiting in front of room for my departure. I will give this hotel another shot to see if clean up staff was quietly counseled to at least watch from a distance for my departure as the other pluses somewhat outweighed this one bad event.

  • Stayed September 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank D F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristinaPalmerGM, General Manager at BEST WESTERN Inn & Suites of Macon, responded to this review, 17 September 2013
Thank you for taking the time to give us feedback on your stay .
We will remind the housekeeping staff to wait in the laundry
room or a guest room when they are waiting for a guest to check
out of the hotel. I understand how this could make you feel like
you were being rushed. We are very sorry this happened. We
are looking forward to serving you again on your next business
trip . Please let us know if we can be of any assistance at all.
Warmest Regards, Best Western Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Carrollton, Georgia
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 11 September 2013

Staff is very helpful and accommodations are clean, attractive, and modern. Indoor pool and fitness center are well maintained and functional. Breakfast area is attractive with a variety of offerings.

  • Stayed September 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank arn12y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristinaPalmerGM, General Manager at BEST WESTERN Inn & Suites of Macon, responded to this review, 12 September 2013
Thank you for taking the time to write a review on your
stay with us . We certainly appreciate your kind words
regarding the Staff . We hope you will make us your
regular stop any time you are going through Macon.
Warmest Regards, Best Western Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Inn & Suites of Macon

Property: BEST WESTERN Inn & Suites of Macon
Address: 4681 Chambers Road, Macon, GA 31206
Phone Number:
Region: United States > Georgia > Macon
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Macon
#7 Business Hotel in Macon
#7 Romantic Hotel in Macon
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN Inn & Suites of Macon 2.5*
Number of rooms: 56
Reservation Options:
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Also Known As:
Best Western Macon
Best Western Hotel Macon
Macon Best Western

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