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“Reliable”

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Fairfield Inn Macon West
Ranked #53 of 68 Hotels in Macon
Kitty Hawk, North Carolina, United States
Level Contributor
145 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Reliable”
Reviewed 8 August 2014 via mobile

We have stayed here several times. I am updating an earlier review.
The pool is now open;however, the hot tub is still closed.
The breakfast no longer includes Jimmy Dean sausage biscuits or sausage corn dogs.
The staff is super nice and the price is good.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Teressa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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147 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Knoxville, Tennessee
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 July 2014

We have stayed at this property several times over the last few years and the property is slipping badly. Deferred maintenance issues are growing, the facility seems tired and worn. I would not stay here again. The overall condition of the property is surprising given that it is part of the Marriott brand. I am a Marriott gold member, stay at all the brands and like Marriott. This is an older Fairfield and would not be surprised to see this property lose its Fairfield name in the near future. Macon has many hotel choices. I would recommend the I-75 area north of town.

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Knoxotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 24 July 2014 via mobile

Worst Marriott property I have stayed at. Had billing problems from the first day of a 6 day stay. Afternoon clerk VERY helpful and I think it is fixed...we'll see. Hotel is rundown & smells of mildew. No exercise facility. Hot tub is out of sevice and filled with green water. Morning/breakfast clerk rude, late with food, and could not keep coffee pots full. Very disapointed. I'll add this property to the top of my DO NOT STAY list.

Stayed July 2014, travelled on business
Helpful?
Thank Tony A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tavares FL
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 July 2014

The hotel staff was very helpful. As we checked in, we looked for cart for our luggage. None found. Clerk looked & there were none. My husband is 79 yrs old & recently had surgery & we had lots of luggage. She gave us a laundry cart & we used that. Same thing happened in morning when checked out. Talked to other guests & they had same problem. Talked to front desk clerk & she gave me the laundry cart again. The room we had was clean & everything worked ok. Breakfast was satisfactory. Get some luggage carts or someone to help guests with their luggage. Location of hotel was very convenient. Not sure if I would stay there again as there were many other hotels in same area.

Room Tip: Before you check in & you have lots of luggage or you are older, check to make sure there is a l...
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  • Stayed May 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Southerngals
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacksonville, Florida
Level Contributor
189 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 13 July 2014

This Fairfield definitely needs some upgrades. It is convenient to the Interstate, the price was good, and the staff is very helpful. The breakfast was very good. Everything was filled and the fruit looked fresh. We didn't have any problems with the room. Everything worked just fine. My only serious complaint is the WiFi. It kept dropping out or going to an extremely low speed. While I didn't expect high speed, this was totally unsatisfactory. I couldn't even download messages in less than 20 minutes. Forget streaming any video. So, if you're just passing through and need a place to spend the night, without any frills, this hotel is OK. IF you're staying in the area, I'd suggest another hotel.

Room Tip: A lower floor might give you better WiFi speed.
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  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank KCallahan47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooksville, Florida
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 12 July 2014 via mobile

This Fairfield was not up to the usual standards I encounter at the typical Fairfield Inn. In my opinion it is poorly maintained compared to the many other Fairfield Inns I have stayed in. The maintenance man needs fired or replaced unless it's a management issue. The staff however is very accommodating and willing to do anything to help. Upon checking inn and opening 1 of 2 rooms it had a hole in the bathroom door and a musty smell in the room. The second rooms toilet had issues and wouldn't flush properly. It had a musty smell also but you can easily tell it was from lack of maintenance to the a/c. Again the staff was willing to accommodate but I just didn't expect this from a marriott hotel chain.

Stayed July 2014
Helpful?
Thank Jess M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cincinnati, Ohio
Level Contributor
163 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 10 July 2014 via mobile

My family and I stayed here for one night on our way to Florida. The facility is older, and is showing its age. Our first room had a leak in the bathroom. Or second room had a leak in the sink dipping water onto the floor. I had to use am ice bucket to try and contain the water. Our third room was ok. Luckily there were several empty rooms at the hotel, so the staff there could change our room.

The hotel provides a continental breakfast which was nice. There is free parking and a number of decent restaurants in the area.

While we were disappointed in the hotel, and having to change rooms three times, the hotel staff was great. They did everything they could to accommodate us. A special thank you to the young lady at the desk, Syozzia. She was outstanding.

Stayed July 2014, travelled with family
Helpful?
Thank Sherlock6142
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairfield Inn Macon West

Property: Fairfield Inn Macon West
Address: 110 Plantation Inn Dr, Macon, GA 31210-2075
Region: United States > Georgia > Macon
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #53 of 68 Hotels in Macon
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Fairfield Inn Macon West 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
Welcome to Fairfield Inn Macon, situated right off of I-475, a perfect location for you to rest while traveling through Atlanta to Florida or to GA beaches. Convenient to Macon State, Wesleyan, and Mercer University, the hotel is a perfect choice for you to stay while visiting with your student. ... more   less 
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Also Known As:
Fairfield Inn By Marriott Macon West Hotel Macon
Fairfield Inn Macon
Fairfield Macon
Macon Fairfield Inn

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