We arrived at 2 Pm. We were well past ready to check in. However we were told that we could not until 3 pm. At 3 Pm we returned to find out that the room was still not available. Back gain at 3:30 and it was still not ready. Finally I left my cell phone number and they called us at 4:30 to tell us our room was ready. Then there was the group rate that we were suppose to receive. I ask why we did not get it and was given some lame excuse about the building we were in. Two days later the organizer of the event resolved the issue and we got the correct rate. I had charged the room to my credit card and instead of billing me for the correct amount they added $166.00. Beware that this most likely is their standard billing procedure and should be corrected at a later date. If not a call to the card company will fix this.
On the plus side the room is nicely laid out with two sinks and a spacious living area. It is a short walk to the down town area with a number of restaurants. The bed and linens were very nice and the area was reasonably quiet.
The bath towels were another story. I have better towels in my garage (that I use for rags) than the ones they issue to their guests. Not the least bit soft and bordering on the abrasive side.
I have never had as many problems with Key Cards as I did in the three days I stayed there. The first day one card did not work. The next day the other one quit working. On the third day another card quit and while we were checking out the other one quit working.
The breakfast buffet is about a five out of ten on a good day. However if there are tour busses staying over, you don't want to be there when they are trying to feed all those people. It is entertaining to watch if you are not on a tight schedule.
I stayed there a year ago with another old car tour. Since then the prices have gone up and the service has gone down. The front desk staff was very responsive and helpful but there is only some much they have control over.
I would not recommend this motel for group tours unless they figure out how to get back on track.
- Official Description (provided by the hotel):
- The Red Lion Hotel Port Angeles has been setting the standard for Olympic Peninsula hospitality for over 30 years. Situated on the shores of Hollywood Beach overlooking the Strait of Juan de Fuca, we are one block from the town center and steps away from ferries leaving daily for Victoria, B.C. Our unique location is one of the most scenic the Northwest has to offer. Nearby you'll find great shopping and the many natural attractions of Olympic National Park, including rainforests and beaches. Hiking, golfing, fishing, and skiing are also close by.Many of our 186 spacious guestrooms and suites have balconies overlooking the harbor and feature Red Lion's signature plush Sealy pillowtop beds, Eco Fresh Environmentally Responsible Products (ERP), complimentary wi-fi, complimentary parking and airport shuttle, as well as microwaves and refrigerators. All rooms feature coffee makers, complimentary wi-fi, telephone dataports and cable TV with Encore. When it's time to relax, we also have an outdoor pool, whirlpool and fitness center.The Port Angeles CrabHouse and Lounge serves up the best in seafood and steaks. We also offer Red Lion's signature Roaring Start Breakfast Buffet... and don't forget, kids 10 and younger eat free with each adult. With 3,010 square feet of meeting space, we are also able to accommodate up to 220 guests for your next conference or special occasion. Our superior staff and shoreline location, make the Red Lion Hotel Port Angeles the right choice, whether you are on the Olympic Peninsula for business or pleasure. ... more less
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- Also Known As:
- Red Lion Port Angeles
- Port Angeles Red Lion