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“Very Good Hotel”

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Hampton Inn & Suites Salt Lake City Airport
Ranked #14 of 75 Hotels in Salt Lake City
Certificate of Excellence
1 review
“Very Good Hotel”
Reviewed 23 September 2013

The Hampton accommodated us on short notice, and provided a room with easy access from outside, so my wife wouldn't have far to walk. She has been having trouble walking. The breakfast service was excellent.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Harold G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IamHampton, General Manager at Hampton Inn & Suites Salt Lake City Airport, responded to this review, 22 October 2013
So glad you allowed us to take care of you and your sweetheart. It is nice to know you were able to enjoy a pleasant nights rest and breakfast. Be sure to come and see us again, we loved having you here.
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731 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (77)
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English first
Chicago, Illinois
Level Contributor
137 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
Reviewed 19 September 2013

This was our second stay at this hotel. A previous stay was excellent so we returned (the price was very good). We had a large suite that had a strange design but it worked. The check in staff was friendly. However, from there it went down hill. We got hot water for tea in the lobby. It was luke warm. We had to have our keys changed 3 times in a 16 hour stay. They quit working. We did not have hot water in the morning for our showers. That is a basic to me in any hotel. And, at breakfast, one of the two pots of caffeinated coffee was tepid. People complained to the woman in charge of breakfast, but she was concerned with getting the TV turned on. We told the desk clerk about the lack of hot water and the cold coffee. He didn't respond, but just "made a note". The shuttle was on time and the driver was friendly....but made a very unacceptable inappropriate comment at the end of the trip. Would I stay here again? Definitely not. I don't expect this lack of concern or any of these problems from a Hampton.

  • Stayed September 2013, travelled as a couple
    • Value
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Helpful?
4 Thank EthelSue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IamHampton, General Manager at Hampton Inn & Suites Salt Lake City Airport, responded to this review, 21 October 2013
My apology first for the latest stay at the Hampton SLC Airport. I really would like to extend the 100% Hampton Guarantee. You certainly have every reason to be upset about the lack of urgency from the team and having no hot water is miserable on all accounts. We could never have forseen a major piece of equipment breaking down but it did. We want to make it as right as possible. Please contact me directly at the hotel 801 530 0088. Again I am very sorry for your experience here.
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Lockport
Level Contributor
72 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 12 September 2013

This location is very convenient to the Salt Lake City airport and reasonably priced for the comfort of the room and quality of sleep. I was disappointed that the computer in the Business Center would not connect to the Internet when I tried to use it to print my boarding passes. Otherwise, this was a great stay.

  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IamHampton, General Manager at Hampton Inn & Suites Salt Lake City Airport, responded to this review, 22 October 2013
Thank you for taking the time to post your thoughts about your stay. It was great to read that you were comfortable and were able to sleep well. Our Serta Dream Structure mattress' are so comfy, it seems they are the best feature of the room. So sorry about the business center it can be a real challenge especially when time is short and there isn't time to fuss with it. Hopefully the front desk agents were able to print it for you. Hopefully you will give us another chance and with any luck the new business center will be up and running then. Safe travels!
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A TripAdvisor Member
Reviewed 11 September 2013

We were so impressed with the size of our suite. It included a small refrigerator with a separate freezer above, microwave, separate sink with coffeemaker, 2 TVs, and very large bathroom. Doors closed off the bedroom from the living room so our grown son could have the sleeper sofa in privacy. Breakfast was the usual hot fare and was quite good. Loved the complimentary hot chocolate (they had coffees too) in the lobby. We also noticed they had ice water and fruit sitting out in the breakfast area in the evening when we arrived. Shuttle to the airport was right on time and we had a friendly driver. Great value.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IamHampton, General Manager at Hampton Inn & Suites Salt Lake City Airport, responded to this review, 22 October 2013
Thank you for your amazing review. We are so thrilled that your stay was comfortable. If travel permits we hope to see you again!
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Wichita Falls, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 September 2013

This Hampton is almost at the Hampton standard. Mostly small misses, except for the strong cigarette smell in the no-smoking room. There are a couple modest options for dining within walking distance, otherwise the hotel is isolated on the west side of the airport.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank James R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IamHampton, General Manager at Hampton Inn & Suites Salt Lake City Airport, responded to this review, 22 October 2013
Thank you so much for your honest feedback. Our guest comments mean everything to us and push us to do better. We appreciate the time you took to post your thoughts. It would be very helpful if you could drop an email to spell out the details of the "little misses". Little misses can turnout to be real stumbling blocks and our goal is to be great. Please accept my apology for the strong cigarette smell. It is never comfortable for the non-smoker or those with asthma. We are a 100% non smoking hotel and am very sorry that some guests feel the rules do not apply to them. You can contact me @ teresa.capener@hilton.com. May your future travels be wonderful.
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Dana Point, United States
Level Contributor
5 reviews
4 hotel reviews
Reviewed 9 September 2013

I travel to Salt Lake for business every 6 weeks. This is a very comfortable older hotel with spacious rooms that are immaculate and well-maintained. The staff is always gracious and helpful. I always look forward to my Salt Lake trip because I truly enjoy staying at this hotel.

  • Stayed August 2013, travelled on business
    • Value
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Review collected in partnership with Hampton

Helpful?
Thank Rosellen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IamHampton, General Manager at Hampton Inn & Suites Salt Lake City Airport, responded to this review, 22 October 2013
Sounds like you are a real road warrior. It is wonderful to know we are something that you look forward to. We are mostly a business travelers hotel. Being such we keep in mind that the majority of our guests spend more time on the road than at home with their families. We want to make this place more of a home away from home. We are not perfect but we sure do try. Please let us know your room preference and we promise to make every effort to have that room set aside for you. There are rooms here that literally should have the guests names on the door. Thank you for sharing and we look forward to seeing you soon.
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denverlite
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 9 September 2013

Just a one-night stay on our way to Carson City, but we were very pleased with the large room & comfy beds. Easy access on & off I-80. Several restaurants within walking distance. Definitely would stay here again.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank denverlite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IamHampton, General Manager at Hampton Inn & Suites Salt Lake City Airport, responded to this review, 22 October 2013
Thank you so much for your thoughtful comments. We live by the responses of our guests to know if we are on the right track or not. Our guests are very important to us and we are always striving to do better. It is nice to hear that it is working. Wishing many more wonderful travels.
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Additional Information about Hampton Inn & Suites Salt Lake City Airport

Property: Hampton Inn & Suites Salt Lake City Airport
Address: 307 N Admiral Byrd Rd, Salt Lake City, UT 84116-3717
Phone Number:
Region: United States > Utah > Salt Lake City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Best Value Hotel in Salt Lake City
#7 Business Hotel in Salt Lake City
#9 Romantic Hotel in Salt Lake City
#27 Family Hotel in Salt Lake City
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hampton Inn & Suites Salt Lake City Airport 3*
Number of rooms: 100
Official Description (provided by the hotel):
Make a smooth landing in Salt Lake City, where you will find rich offerings of history, nature and adventure with a small-town feel. The Hampton Inn & Suites Salt Lake City Airport hotel is located in the Salt Lake City International Center, only five minutes from the Salt Lake City International Airport and with convenient access to major attractions. Take a ride into downtown and immerse yourself in a world of attractions, including the Historic Temple Square, featuring nearly twenty attractions related to Mormon pioneer history and genealogy. See the Salt Lake Temple or get a feel for the natural thrills of the area at one of many ski resorts. Our hotel in Salt Lake City, Utah also puts you within 10 miles of the State Capitol, Great Salt Lake and the City Creek Downtown shopping mall and city walk. Unwind in a spacious guest room and find modern comforts to help you feel at home. Surf the web with free internet access, or simply relax on the clean and fresh Hampton bed®. Upgrade to a suite and enjoy extra space with separate living area. Enjoy great value with amenities like our modern business center and handy convenience store. Stay fit with a workout in the fitness center. Take a refreshing dip in the seasonal outdoor swimming pool or relax in our year-round hot tub. ... more   less 
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Also Known As:
Hampton Inn And Suites Slc Airport
Hampton Inn & Suites Slc Airport Hotel Salt Lake City
Hampton Inn Slc Airport
Hampton Inn Salt Lake City
Salt Lake City Hampton Inn
Hampton Inn & Suites Salt Lake City Airport North America

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