Staying the week in Salt Lake City. Having lived here years ago, decided to stay at Little America. Wow! It's better than ever. Great service. Huge room in the tower. While walking down the hall for some ice, I passed a maids cart, she saw my ice bucket and said "here you go" and produced a bag of ice from her cooler, saved me the walk down to the end and back, etc. All our service has been like that. The "Steak Pit" was closed for renovation, but the food in the Coffee Shop was excellent! Try the Mufflata (awesome) make sure you're hungry. The train stop is right on the corner, handy! You'll pay 60% of a comparable room in an upscale hotel. Nicer than the Ritz Carleton in Atlanta. Definitely returning!
Dear michael t -
Thank you for taking the time to share your experience at the Little America. We are humbled by your kind remarks and honored that you have recommended us so highly. We look forward to welcoming you back to the Little America in the future. Until then, we remain at your service.
I've never been somewhere quite like Little America, and am still left trying to figure it out. Is it a throwback to the motor lodges of the 50s and 60s? Or is it an upscale, luxury destination?
I think it's both.
Little America seems to be two properties in one. The main hotel is beautiful - chandeliers, marble, beautiful pool and swinging crooners on the sound system. But the outer part of the hotel is a few decades behind. Doors that face the parking lot. A swimming pool that is actually IN the parking lot. Unfortunately, my room was in the outer part. The room felt a bit rundown and smelled kind of musty. The bathroom is quite small and the shower drain was backed up. (In fact, it took a good bit of wrangling to be able to actually turn the shower off. Weird.) Also, my room safe didn't work, and when I called maintenance to fix it, they never showed up. BUT the room was very clean, so that's a plus.
However, the inside part of the hotel looked beautiful. Nice gym. Lovely pool on the 2nd floor. Nice lobby. Made me wish I was part of the special people that got to stay in that building. :)
That being said, everyone on staff was extremely kind and accommodating (except for maintenance, but not a big deal). Especially Fong in the restaurant - she was wonderful. The food was also good, both in the restaurant and room service. And, like I said, everything in my room was spotless.
I probably would have given Little America 4 stars if it was just the main building. But the older outside rooms and the trek to and from the parking lot for everything makes it 3 stars for me. That being said, I wouldn't mind staying here again. I'd just request the main building.
This hotel is clean, centrally located, and the grounds are absolutely beautiful. The location is perfect for walking to City Creek Mall or grabbing a bite to eat. We are staying in a garden room with the inside corridor and loved most of our stay here. Housekeeping does a superb job of keeping our room clean and always greets us with a smile. Dining at the hotel restaurant is enjoyable, amidst a bit of a wait at times. If you want to avoid the lines, room service is great. The hotel staff is very professional and goes out of their way to make you feel at home. Overall, this hotel is a hidden gem in downtown SLC. However, it is the noise level that has put a damper on our experience. We are staying here for an extended period of time and the only reason this wonderful hotel doesn't get five stars in our opinion is the noise level. This cacophony is not generated by loud guests but unfortunately by housekeeping who perhaps forgets that not all guests check out after one night. We have been serenaded with slamming doors and hallway noise every day for the past two weeks. This makes for a rather unpleasant stay especially when one is trying to relax during a family vacation.
I would stay here again but my ONLY complaint is the noise level which is something that the hotel management can easily remedy by speaking to the staff or adding hydraulic hinges to doors so that they slow down upon closing. What good is a comfortable room if you can’t relax because of doors being slammed throughout the day. I would highly recommend this hotel, especially for families, but unless something is done about the noise level, plan on not getting any peace and quiet between the hours of 9 am and 3 pm.
Quite disappointed. Priceline represented this hotel as a 4-star site. I believe it's more like a Motel 6 with lipstick.
First, the free parking is nightmarish. It took some time to learn the labyrinth they call the "parking lot." It's more like a maze with lots of dead-ended corridors that one must painstakingly back out of if there are no spots available. And it's surprising how often that happens given that they apparently tried to make more parking by sizing the stalls to fit a slightly obese motorcycle.
I felt that the WiFi was paltry at best, at times worthless. The signal was so weak it was hard for our devices to even maintain a connection. Once connected, it was as slow as cold tar in Alaska. When I inquired about what could be done, I was offered an Ethernet cable and an apology that the internet connection was having trouble keeping up because there were so many guests here this weekend. Maybe their equipment is adequate as long as there is a 50% vacancy rate?
The rooms seemed painfully in need of an update (carpet, bedspread, etc.). I walked into the room and was transported back to the '70s when I saw the TV cabinet and room safe (see the photo). I haven't seen one of those puppies since the museum. The mattress was tolerable at best.
On the positive side, the grounds are quite nice and are very well kept. The lobby area, which is a separate building from where most rooms are, seems to match nicely with a 4-star hotel. The staff was generally friendly and helpful.
Thank you for posting your comments about your stay. I’m sorry to hear that you found our parking to be a problem for you. We are constantly looking for and finding ways to improve our property and our rooms. Please know that I have communicated your comments about the Wi-Fi to our IT manager. It is our regret that this inconvenienced you during your stay with us. If you have any further comments about your stay, you are welcome to email me directly. I hope to have you stay with us again.
Little America Hotel, Salt Lake
Stayed one night when moving son to SLC. We were really surprised at how ornate and large the hotel is. Marble and chandeliers galore. We thought the grounds and indoor/outdoor pool were very well kept and beautiful. Our 2-queen garden room (not tower) was lovely, clean, with a huge bathroom and very comfortable beds. Rm 7141 is located directly across from the ice machine, however no one needed ice during the night so no problem. Our meal at the hotel restaurant was delicious and reasonable. Staff were all friendly and helpful. Good location.