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“It was fine.”

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Radisson Hotel Salt Lake City Downtown
Ranked #19 of 77 Hotels in Salt Lake City
Reviewed 20 November 2012

Our reservations were for two queen size beds, but when we got there we were downgraded to two double beds. Not a huge deal, but a little irritating. Our room was clean enough, but had that smell that at one point it had been a smoking room. Another small detail that was just weird was that there was only one bottle of water left in the bathroom, we had a good laugh at that.

On the positive side it is a wonderful location! We had a conference at the Salt Palace, and it was perfect. Also close to shopping and great selection of restaurants.

  • Stayed: October 2012, travelled with friends
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1  Thank 4kidsandcrazy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seth T, Front Desk Supervisor at Radisson Hotel Salt Lake City Downtown, responded to this reviewResponded 22 November 2012

Thank you so much for your review of our hotel! I’m sorry for the inconveniences you experienced while staying with us. The whole hotel is non-smoking; unfortunately sometimes people who do not realize that smoke in the rooms anyway, and when that happens we do our best to remove the scent from the room. I have addressed the issues you had with our team so that we can prevent them from happening again. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

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1,046 - 1,052 of 1,271 reviews

Reviewed 19 November 2012

We chose this hotel because of its location and we could not have been happier. Not only could we walk everywhere, the facilities were clean and our room was large and comfortable. The front desk staff were very friendly and helpful. We were glad that there was parking on-site, too. Breakfast was a bit pricey, but to be expected in a large city hotel.

  • Stayed: September 2012, travelled as a couple
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Thank barbgoodkin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seth T, Front Desk Supervisor at Radisson Hotel Salt Lake City Downtown, responded to this reviewResponded 22 November 2012

Thank you so much for your review! We appreciate the nice things you mentioned and are very glad to see that you enjoyed your stay here with us. It is always nice to hear that our staff is treating our guests well. We look forward to welcoming you to hotel again soon!

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Reviewed 17 November 2012

When planning our stay, we were choosing between 3 similar hotels in this area. We are so glad we chose to stay at the Radisson! We could not have been happier about everything; the service, the cleanliness of the hotel, the helpfulness and friendliness of the hotel staff, the location etc. We travel quite a bit and this stay/hotel was one of the very best we have had in a long time. We would highly recommend this hotel to everyone and we already have! Thank you Raddison Salt Lake City!

  • Stayed: November 2012, travelled on business
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Thank Sherry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seth T, Front Desk Supervisor at Radisson Hotel Salt Lake City Downtown, responded to this reviewResponded 22 November 2012

Thank you so much for your review! We are elated to see that we were able to provide the high level of service that you deserve and really appreciate the kind things you’ve said. We always strive to provide a great experience for our guests and we look forward to welcoming you to our hotel again soon!

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Reviewed 11 November 2012

Average room
The problem was that the floor was dirty. Gum wrappers and other things on the floor. The area behind the night tables were also filthy.
The sheets on the bed are fitted but they don't fit. So after sometime during your sleep they will come off.

Stayed: November 2012, travelled on business
Thank jeff1232
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jared E, Assistant Front Office Manager at Radisson Hotel Salt Lake City Downtown, responded to this reviewResponded 17 November 2012

Thank you for your reveiw! I am sorry you were disappointed in the cleanliness of your room. These issues you noted are being adressed to prevent them from happening again. We hope to welcome you to our hotel again soon!

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Reviewed 6 November 2012

This was my first stay at the Radisson in Salt Lake; I have stayed at other hotels in the downtown area and though this hotel may not seem as central on a map, it is actually positioned really well between the Gateway mall, the Energy Solutions Center (the old Delta Center), Temple Square, and the new City Creek shopping center.

The lobby and our room had been recently renovated which was refreshing. We were on the top floor and had a surprisingly decent view to the southwest (which gave us a bit of a view to the city and mountains). The beds were better than I expected and the linens were fine, but I would recommend a bit more attention to some of the finer points of cleanliness in the bathroom and repair (some of the wallpaper was peeling already).

The breakfast buffet was ample, but nothing spectacular especially relative to a buffet I had at another Radisson property. The parking was not included in the rate and was $12 extra (there is a parking lot across the street for less money if there is no need for in/out access). The front desk was helpful in finding a room for a slightly early check-in and a slightly delayed check-out which suited our schedule well. Overall, I felt it was a good valueand location.

  • Stayed: October 2012, travelled with family
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Thank kirklandkat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jared E, Assistant Front Office Manager at Radisson Hotel Salt Lake City Downtown, responded to this reviewResponded 16 November 2012

Thank you for reviewing our hotel! We appreciate your kind words, and are happy to hear you enjoyed your stay. We have addressed the issues with the wallpaper and bathroom and are working diligently to prevent a similar situation from happening again. I hope you will return to our hotel when you visit Salt Lake City again.

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Reviewed 5 November 2012

Even though we had to wait for the room, it was an excellent stay! The front desk staff was very accomodating by holding our bags both prior to check-in as well as the next day after checkout. Close to mall with lots of restaurant choices for dinner. Due to our schedule, did not try the in-house restaurant for breakfast. Will definitely stay here again.

Room Tip: Stayed on the 14th floor - excellent area. Rooms recently remodeled.
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  • Stayed: October 2012, travelled on business
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Thank Ringspyder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seth T, Front Desk Supervisor at Radisson Hotel Salt Lake City Downtown, responded to this reviewResponded 6 November 2012

Thank you for reviewing our hotel! It’s great to read that you enjoyed the remodeled room. I am sorry that you had to wait for your room. We certainly try our best to accommodate early check-ins whenever possible. Unfortunately, if the hotel is full the previous evening we must wait for guests to depart, so that we can prepare the rooms for the next guests. We look forward to welcoming you to our hotel again soon!

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Reviewed 4 November 2012

The place is great! Completely pet friendly and so close to a lot of shopping! The check in process was a breeze and the lobby is beautiful. The room was clean and looked nice. I did not use the pool or other amenities, so I can't speak on them. There is a small gift shop that also serves coffee. I will certainly stay there again.

Room Tip: Both sides offer a nice view. The south side is a view of the valley and the north view is over the...
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  • Stayed: November 2012, travelled with friends
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Thank girlygirlinid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seth T, Front Desk Supervisor at Radisson Hotel Salt Lake City Downtown, responded to this reviewResponded 6 November 2012

Thank you for your review! We are elated to know that you had such a wonderful stay and look forward to your return!

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Additional Information about Radisson Hotel Salt Lake City Downtown

Address: 215 W South Temple, Salt Lake City, UT 84101-1333
Phone Number:
Region: United States > Utah > Salt Lake City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Luxury Hotel in Salt Lake City
#22 Business Hotel in Salt Lake City
Price Range: £98 - £297 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Radisson Hotel Salt Lake City Downtown 4*
Number of rooms: 381
Official Description (provided by the hotel):
Recently renovated, excellent value. ... more   less 
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Also Known As:
Radisson Salt Lake City Downtown Hotel Salt Lake City
Salt Lake City Radisson
Radisson Hotel Salt Lake City Downtown North America

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