Daughter had a pre-paid gift card from the hotel. She called and made a reservation. When she called, she informed them of the gift card and was not required to give a credit card number. After driving 7 hours to get there, the hotel worker at the desk told her she needed a credit card to check-in. When she informed the employee she did not have a credit card nor did she have a debit card, nor was she told she would need one when she made the reservation. The worker said to bad, so sad. The employee would not take my card number over the phone which I have done on several occasions. The employee emailed me a link that I could use to input my card information. I did that and was given the option of using the card to cover room and taxes only, all charges, or other. I selected room and taxes. My daughter called back and stated the worker would not accept my selection even though they offered a choice. The worker said I has to select all charges even they gave an option on the link he provided. It took more than an hour and half to get this all straightened out. What a pain. I won't be staying these this hotel in the future.
- Official Description (provided by the hotel):
- Sheraton Salt Lake City Hotel is perfectly located on 500 South, in the heart of the downtown business and entertainment district and three blocks from the Salt Palace Convention Center. Whether you want to visit Temple Square, cheer on your favorite team, or shop at City Creek Center, you'll find them all within walking distance of our downtown Salt Lake City hotel, or you can take the complimentary downtown TRAX. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, LoveHolidays, Hotels.com, TripOnline SA, Agoda, Ebookers, 5viajes2012 S.L., Evoline ltd, HotelQuickly, Cancelon and getaroom.com so you can book your Sheraton Salt Lake City Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Sheraton Salt Lake City Hotel North America
- Salt Lake City Sheraton