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“Give me what I ordered please!!” 3 of 5 bubbles
Review of Salt Lake City Marriott City Center

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Salt Lake City Marriott City Center
Ranked #17 of 75 Hotels in Salt Lake City
Certificate of Excellence
Farnborough, United Kingdom
Level Contributor
211 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
“Give me what I ordered please!!”
3 of 5 bubbles Reviewed 28 May 2014

We booked this hotel through Marriott central booking for 2 nights, we asked for a room on a high floor and a king bed, the lady who took our order said that as we were Marriott members she would arrange for a corner room, great!

When we arrived the clerk gave us a room on the 3rd floor, which we immediately declined, he then sent us to a room on the 10th floor which had 2 queen beds and was not a corner room. The bellman brought our bags up and asked if the room was OK, we obviously said no and he got on the phone to the front desk straight away where it comes to pass that we were given a room on the 5th floor with a king bed. No corner rooms were available. So we didn't get a room on a high floor or a corner room as promised, nor what I expect from Marriott. Overall I thought the place a bit tired and the staff inefficient.

  • Stayed May 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank SimonSaint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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605 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (131)
Date | Rating
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English first
Marietta, Georgia
Level Contributor
91 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 28 May 2014

Very solid full scale Marriott in the heart of downtown SLC. The staff was great, especially in the newly redone Concierge lounge. Only downside was that the bed/bedding was probably the most uncomfortable I've ever experienced in a Marriott. There's another Marriott around the corner, though not as updated. Not sure which I'd go back to for future travel.

  • Stayed May 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lawrencemon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Forestville, Wisconsin
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

This hotel was one of the best that I have stayed in. It is very clean, close to all the sites in Salt Lake and the rooms where comfortable. I have found my hotel when I stay in Salt Lake City. Thanks to the staff for their hospitality. The Elevations restaurant food was excellent. And the cookies in the lobby were delicious. Thank you for making week stay pleasant.

Room Tip: Cant go wrong with a view of the mountains in the morning.
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  • Stayed May 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JeremyPasz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelsea, Alabama
Level Contributor
119 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 28 May 2014

A nice Marriott, spacious rooms and comfortable beds. Located by/near many restaurants and bars. The hotel has a restaurant in it, I did not eat there. Also a star bucks in the hotel, I don’t really drink coffee, but I’m sure it is no better or worse than the starbucks a block away. The only issue I had was controlling the temperature of the water in the shower.

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank roxanneandrob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington, DC
Level Contributor
86 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed 15 May 2014

Great location in heart of downtown Salt Lake City. Walking distance to City Creek, Convention Center, Temple Square, City Hall, and many restaurants. Hotel is clean and quiet, with friendly and helpful front desk staff.

Room Tip: Ask for a room on State Street side, so you get a view of the mountains.
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  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank WhatMickyEats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arlington, Virginia
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 13 May 2014

Room was not ready on arrival and was placed in a different room, but, at least I had a room. The staff was nice, but, seemed confused when it came to parking. If valet you are good to go, but, if you park yourself it seemed as though the garage staff did not know what was going on. The Concierge lounge was nice. The staff in the lounge was AWESOME and Helpful! The front desk seem quick to respond without listening. Also the day of check out the lounge was closed, but, no one said anything to the guests. When I asked about the lounge being closed I was offered a voucher. But I asked for points versus a voucher and that worked. The hotel was very nice, clean and for the most part friendly. I would stay again.

Room Tip: High Floor veiwwas awesome!
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  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MichelleSantos2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver
Level Contributor
125 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed 8 May 2014

We had 4 rooms and rented a meeting room. Sloan in Sales was extremely accomodating. She worked with me a numerous hic-ups. The Davis Audio Visual rep was patient and helpful with printing needs we had. Service was great.
Beds are harder than I have seen at Marriotts, the rooms are quiet, elevators fast, food for business meetings was good and exactly what we wanted. The location is right in the heart of SLC.
Thanks Marriott SLC. Good job.

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ZLOfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Salt Lake City Marriott City Center

Property: Salt Lake City Marriott City Center
Address: 220 South State Street, Salt Lake City, UT 84111
Region: United States > Utah > Salt Lake City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Salt Lake City
#15 Business Hotel in Salt Lake City
#23 Romantic Hotel in Salt Lake City
#24 Family Hotel in Salt Lake City
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Salt Lake City Marriott City Center 4*
Number of rooms: 359
Reservation Options:
TripAdvisor is proud to partner with Marriott, Expedia, Agoda, Travel Republic (UK), Hotels.com and Booking.com so you can book your Salt Lake City Marriott City Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Salt Lake City City Hotel Salt Lake City
Salt Lake City Marriott City Center North America

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