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Grand America Hotel
Ranked #2 of 75 Hotels in Salt Lake City
Certificate of Excellence
Beckley, West Virginia
Level Contributor
111 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Best stay I've ever had”
Reviewed 28 May 2014

This was the best hotel experience I've ever had. The food, service, spa, and everything else was just excellent. It just impressed me from the time that I checked in to the time that I left. If you are in Salt Lake City, you must stay here.

Stayed April 2014, travelled on business
Helpful?
1 Thank Snoopy1029
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,428 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (354)
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Sydney, Australia
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 27 May 2014

I doubt there are any better places to stay in SLC. The rooms are spacious, contemporary and with views in each direction ... although the mountains are the best! Staff were great and handled a small problem with our reservation in a very professional and friendly manner. There's lots of parking and the Hotel is located on South Main - an easy 3min Tram ride (the stop is opposite the hotel) into City Creek area for shopping and restaurants. We would easily stay again for either a conference or ski trip stopover!

  • Stayed March 2014, travelled on business
    • Value
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Helpful?
1 Thank J-N_Holidayz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GAHotelsandResorts, Public Relations Manager at Grand America Hotel, responded to this review, 28 May 2014
Dear J-N_Holidayz-

Thank you for taking the time to write your review on TripAdvisor. Your feedback is very valuable to us and we are pleased to hear about the details of your stay with us. We look forward to serving you when your travel plans bring you back to Salt Lake City!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Urbana, Illinois
Level Contributor
146 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 22 May 2014

This hotel absolutely blew me away. They went above and beyond in every way. The room was large, comfortable and luxurious, yet reasonably priced for a conference center hotel. The service was beyond compare. The little details, friendliness and courteousness of the staff was some of the best I have experienced to date. I would stay at this hotel again, no question.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank keebj86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GAHotelsandResorts, Public Relations Manager at Grand America Hotel, responded to this review, 23 May 2014
Dear keebj86 -

Thank you for taking the time to share your recent experience with us on Trip Advisor. We appreciate your kind remarks about our property and especially regarding our staff. We look forward to welcoming you back to The Grand America Hotel upon your next visit to Salt Lake City.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hoffman Estates, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 May 2014

Wonderful hotel in every way. Great rooms with great views - I overlooked the courtyard and mountains. Very friendly and helpful staff - some go beyond the 'call of duty' to help take care of things; this was most appreciated. Spa was wonderful too - wish they had their own whirlpool section though.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Laurie0560
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham, North Carolina
Level Contributor
50 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 14 May 2014

Terrific room with outstanding views of the city and Wasatch Mountains. Great inner courtyard and garden area with exquisite landscaping. Very friendly and helpful staff. Weird Utah liquor laws but what are you going to do about that? Luxurious bathroom. A little disappointed with the quality of a room service lunch but otherwise perfect.

Room Tip: We liked the view to the east and the Wasatch Mountains. Also, the higher floors have a better view...
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank christopherpee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GAHotelsandResorts, Public Relations Manager at Grand America Hotel, responded to this review, 15 May 2014
Dear christopherpee-

Thank you for taking the time to write your review on TripAdvisor. Guest feedback is very important to us and we're glad to hear you enjoyed your stay at The Grand. We look forward to welcoming you back upon your next visit to Salt Lake City.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
86 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 13 May 2014

This place has surprised me on two separate visits. The rooms are bright and modern and large and the prices have been remarkable. My visits were in conjunction with professional conferences. I don't know if that mattered, but the location is great; the facilities first rate; and the staff is helpful and courteous.

  • Stayed March 2014, travelled on business
    • Value
    • Location
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Helpful?
1 Thank rob k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
156 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 12 May 2014

I attended a summit that was held at this hotel and we experienced everything from accommodation to meals (in the restaurant and at the summit) and general service of the staff across the board.
I'd recommend it to anyone traveling in the area. The rooms are exceptionally spacious, the meals are most enjoyable and the facilities for the summit were fantastic. If you want a view of the Rockies be sure to ask for a room with this view.
It is only 10 minutes from the airport and a train service literally stops outside the front door, allowing you to take a free ride up to the centre of town (also only three stops away so you can walk if you want) where you have an awesome mall with restaurants (if you get tired of hotel food).

Room Tip: Ask for a view of the Rockies.
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand America Hotel

Property: Grand America Hotel
Address: 555 South Main Street, Salt Lake City, UT 84111-4100
Region: United States > Utah > Salt Lake City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Salt Lake City
#1 Spa Hotel in Salt Lake City
#1 Luxury Hotel in Salt Lake City
#2 Romantic Hotel in Salt Lake City
#3 Family Hotel in Salt Lake City
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Grand America Hotel 5*
Number of rooms: 775
Reservation Options:
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Also Known As:
Hotel Grand America
Grand America Salt Lake City
Grand America Hotel Salt Lake City, North America

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