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“Nice place to stay”

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Hotel RL By Red Lion Salt Lake City
Ranked #57 of 75 Hotels in Salt Lake City
GreenLeadersBronze level
1 review
“Nice place to stay”
Reviewed 5 July 2014

We had a wonderful stay. It started with the shuttle picking us up at the airport and taking us to the hotel. The service at the desk was fast and professional. Our room was newly remodeled and for the price was an exceptional value. We were within walking distance to the Salt Palace and other places on our agenda. Red's Diner is a good place to get a quick meal and is reasonably priced.When we were checking out there was a problem with the bill, but the desk staff, Lisa, handled it quickly and in a professional manner. We were impressed. Just make sure when you book your room, you get the price confirmed for each night. Beware of hidden charges. Weekend charges are different from weekday charges. HAVE YOUR CONFIRMATION PAPERWORK WITH YOUR ROOM PRICE WITH YOU! The shuttle got us back to the airport for our flight. Great service from the start of our stay until the end of our stay.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Delbert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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760 reviews from our community

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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (109)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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  • Any
English first
Georgia, USA
Level Contributor
59 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 5 July 2014

We received a very good Hotwire price for a one night stay in this hotel. Although we had paid for a king room, the front desk initially assigned us a room with only a double bed, that coming after a fairly long wait in line at check-in. That required a return to the front desk but was easily remedied, and we were given a different room with a king.

The room itself was quite nice, and had the appearance of having recently been refurbished. Overall it was a pleasant stay and a very good value. The only negative about the rooms might be the large windows to the outside, which didn't appear to be very well insulated. That could be an issue in the cold weather months, and even during summer we did get some city traffic noise even though it wasn't close to the street. But on the positive side, our east-facing room did have a great view of the mountains!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank WeatherWizard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Morrisville, Vermont
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 July 2014

The room was very nice, and the beds comfortable. However, the air conditioning was very loud. Also, the breakfast, which was included in my rate, was not worth it at all. Overall, the room was a good price and the hotel convenient (but don't choose it because of breakfast being included).

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Arlene M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salt Lake City
1 review
Reviewed 30 June 2014

The hotel overall is very nicely decorated and clean. It is in a convenient location. Our room was newly remodeled and it was beautiful. The staff at the front desk were always very friendly and helpful. The Red's Dinner had decent food but will say I thought the food was way over priced, especially the breakfast. Joining the R&R Membership club was great to get a reduced rate. Our rate was very reasonable! I would definitely recommend Red Lion to anyone and would stay there again myself.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Red Lion Hotels

Helpful?
Thank Tanya D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antioch, California
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 June 2014

The room was nice and the price was reasonable. But we had to wait for 30 minutes to get checked in. The majority of the time was waiting for the housekeeping staff to update the list of rooms that were available. Then when we got to our room, it was still being cleaned so we had to go back down 11 floors to get another room. Of the three elevators, only one was in service. This was very disappointing compared to other Red Lion Inns we have stayed in.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank wstef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RL_Customer_Care, Corporate Customer Care Department at Hotel RL By Red Lion Salt Lake City, responded to this review, 9 July 2014
Thank you for providing this valuable feedback so that we can address these areas with our staff. There is no reason, nor is it acceptable, to be checked into a room that had not been cleaned and I apologize that you had to go back to the front desk for a different room. . We apologize tremendously for the experiences you encountered during your stay and we hope you will provide us with the opportunity to rectify these issues so that we can have you back and provide you with the superior service deserved!
Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Salt Lake City hotels

Bargara, Australia
Level Contributor
109 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 28 June 2014

clean room, great bed,good view, friendly staff, cute little diner, fridge. coffee making which is always good to boil water for a cuppa
lovely clean city. really enjoyed seeing all the mormon stuff
free tram is just 5 mins away
all good at this motel
robin lerch qld aust

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lerchie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lincoln, United Kingdom
Level Contributor
82 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 26 June 2014

Rooms clean and comfortable with the usual amenities, hotel slightly out of town centre. We ate in the Red Lion Hotel Diner and was disappointed, the menu was basic and the service was poor even though there was only 6 in the diner. There was a hefty service charge and for the first time ever we did not leave a tip as the service was so slow. Desserts were all frozen and defrosted nearly in front of your eyes and heated in a microwave and tasteless.
We had 2 Salmon Salads and 2 basic sweets £55 dollars excluding drinks- it was not value for money so would suggest that you walk out to check out other restaurants in the area.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dunworking53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel RL By Red Lion Salt Lake City

Property: Hotel RL By Red Lion Salt Lake City
Address: 161 W 600 S, Salt Lake City, UT 84101-2702
Phone Number:
Region: United States > Utah > Salt Lake City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Green Hotel in Salt Lake City
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel RL By Red Lion Salt Lake City 3*
Number of rooms: 394
Official Description (provided by the hotel):
Situated in the heart of Utah's state capitol, our downtown Salt Lake City hotel is ideal for groups of urban adventurers or intrepid solo travelers-anyone looking to experience the area like an SLC native. Welcome to the brand new Hotel RL Salt Lake City. Guests can make themselves at home with our great on-site amenities and satisfy their wanderlust with the sights and sounds of the city. Grab a cup of artisanal coffee from the on-site Victrola Coffee Roasters and help yourself to a free bike rental for an eco-friendly way to explore nearby attractions. Uniquely positioned near Temple Square, our hotel in Salt Lake City offers unrivaled access to this thriving city. Discover the Mormon Tabernacle Choir, check out the views from the Ensign Peak Hiking Trail, or learn about the cosmos at Clark Planetarium. In the evening you can catch a show at the Living Stage, our recently launched on-site venue featuring local artists and performers. Sit back and swap stories with other guests while you enjoy the laid-back atmosphere. These unique facilities, along with our prime location and comfortable accommodations, make Hotel RL an ideal starting point for your Salt Lake City adventure. THE LIVING STAGE From lectures to performances to hands-on demonstrations, the Living Stage at Hotel RL invites people from all walks of life to share their knowledge and passion for community awareness, health, creativity, and innovation. Designed to ignite conversations and promote a deeper understanding of the world around us, The Living Stage incorporates authors, artists, musicians, community leaders, local start-ups and more. PROJECT WAKE-UP-CALL We believe everyone deserves to sleep with a roof over his or her head. That's why we started Project Wake Up Call, a philanthropic initiative to help end homelessness one new hotel opening at a time. Learn more about Project Wake Up Call and our Salt Lake City partner: The Road Home. ... more   less 
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Also Known As:
Red Lion Salt Lake City
Salt Lake City Red Lion
Hotel RL By Red Lion Salt Lake City North America

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