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“Best Western Plus Airport Inn”

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Best Western Plus Airport Inn & Suites
Ranked #32 of 75 Hotels in Salt Lake City
Certificate of Excellence
Boise, United States
1 review
“Best Western Plus Airport Inn”
Reviewed 23 June 2014

Overall cleanliness and comfort were very good. Maid service and breakfast were excellent. Goofed-up reservation was not good. Out of service pool and hot tub, broken referigerator in room both very disappointing.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Howard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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575 reviews from our community

Traveller rating
    257
    165
    77
    39
    37
See reviews for
176
177
36
115
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (47)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Hawaii, United States
1 review
Reviewed 23 June 2014

This is a first class hotel. It is at a excellent location to the airport and shops; everthing in the area looks new. I really don't want to post this as the next time I go to Salt Lake City it might not be available and be sold out.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Dennis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rock Springs, Wyoming
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 23 June 2014

We have stayed at this location before and it is really going downhill. It is not worthy of a "plus" status by Best Western. Their satellite service is terrible. We check in about 8 and still didn't have tv service at 10. The elevator was dirty, hallway was dirty and bath tile falling off in spots. We had verified we could leave our vehicle on their lot while we flew out (we were staying 1 night before we left and 1 night when we returned) and they acted like it was a problem? When I made the reservation they were fine with it...they let us do it but why them acting like it was a problem was ridiculous. I doubt that we will stay there again. I asked them to adjust the rate because of the tv, they took a whooping $9 off.....really poor customer service.

Room Tip: Try a different motel. They don't even have ESPN. Breakfast was poor.
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meridian, United States
1 review
Reviewed 20 June 2014

I stayed here with my two young children. Excellent customer service from the front desk and the housekeepers were very pleasant as well. My kids LOVED the pool and the hot tub. The pool was chilly, but my kids did not seem to mind at all. We plan on coming back in the future and staying here! Thank you!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Kimberly H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boyds, United States
Level Contributor
6 reviews
5 hotel reviews
Reviewed 18 June 2014

Very good, the facility is pretty new. Very good, the facility is pretty new. Very good, the facility is pretty new. Very good, the facility is pretty new. Very good, the facility is pretty new. Very good, the facility is pretty new. Very good, the facility is pretty new. Very good, the facility is pretty new. Very good, the facility is pretty new. Very good, the facility is pretty new. Very good, the facility is pretty new. Very good, the facility is pretty new.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Chuanyin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviewed 17 June 2014

When we got to the hotel we were imminently greeted by the front desk clerk she was very professional very knowledgeable room was very nice and clean comfy beds with the area we will definitely be staying here again.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Anar12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 June 2014

The staff understand how to interact positively with even the most weary travelers. Rooms are clean, breakfast is hot and has great selections, and everything always smells fresh. I've stayed before and will stay again!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ScreamingAnvil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Airport Inn & Suites

Property: Best Western Plus Airport Inn & Suites
Address: 5433 W Wiley Post Way, Salt Lake City, UT 84116-3719
Phone Number:
Region: United States > Utah > Salt Lake City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
#20 Romantic Hotel in Salt Lake City
#30 Family Hotel in Salt Lake City
#32 Business Hotel in Salt Lake City
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Plus Airport Inn & Suites 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Brand new hotel, which is 5 miles away from Salt Lake City International Airport, about 15 minutes from downtown Salt Lake. With great restaurants and attractions right in the downtown area. ... more   less 
Reservation Options:
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Also Known As:
Best Western Plus Airport Inn & Suites Salt Lake City, North America

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