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“Great hotel” 5 of 5 bubbles
Review of BEST WESTERN PLUS Airport Inn & Suites

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BEST WESTERN PLUS Airport Inn & Suites
Ranked #30 of 75 Hotels in Salt Lake City
Livermore, United States
1 review
“Great hotel”
5 of 5 bubbles Reviewed 8 July 2014

Stayed 4 nights, clean, comfortable room. Very quiet. Breakfast was the usual but plentiful (pancakes, omelets, cereal, toast, muffins, bacon, yogurt, etc.). Things were replaced promptly when running low. Very nice decor. Kids enjoyed the indoor pool. Would definitely stay here again.

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Carol C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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532 reviews from our community

Traveller rating
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    29
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Georgia, USA
Level Contributor
59 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 5 July 2014

We booked a suite for a very reasonable price at this hotel, which evidently is fairly new. The location is quite convenient to SLC Airport and actually just a short drive to downtown.

The room itself had the look and feel of a much pricier hotel, which was very welcome on our last night in the area as we finished off a road excursion. Breakfast area is large and food as good as you're likely to find in an inclusive breakfast.

I'm not really sure what constitutes the "Plus" in Best Western, but I felt the whole facility was well planned and designed for today's traveler. If this is an example of how chains are working to get a leg up on their competition, I certainly like the trend. We'd consider staying here again should we revisit the Salt Lake City area.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank WeatherWizard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Studio City, United States
2 reviews
3 of 5 bubbles Reviewed 28 June 2014

If you like clean hotels, friendly staff, decent pricing but don't mind driving a bit into the city this is a great hotel for you. Only the fact that they missplaced 6 packages weighing 40 lbs and were 19x12x12 in size soured my stay with unneeded stress that could have been eliminated with communication between the day and night shift. Thanks to the night girl at the desk for finding my packages you allowed me to have restful sleep!

  • Stayed June 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Jae Min M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boise, United States
1 review
3 of 5 bubbles Reviewed 23 June 2014

Overall cleanliness and comfort were very good. Maid service and breakfast were excellent. Goofed-up reservation was not good. Out of service pool and hot tub, broken referigerator in room both very disappointing.

  • Stayed June 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Howard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hawaii, United States
1 review
5 of 5 bubbles Reviewed 23 June 2014

This is a first class hotel. It is at a excellent location to the airport and shops; everthing in the area looks new. I really don't want to post this as the next time I go to Salt Lake City it might not be available and be sold out.

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Dennis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rock Springs, Wyoming
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 bubbles Reviewed 23 June 2014

We have stayed at this location before and it is really going downhill. It is not worthy of a "plus" status by Best Western. Their satellite service is terrible. We check in about 8 and still didn't have tv service at 10. The elevator was dirty, hallway was dirty and bath tile falling off in spots. We had verified we could leave our vehicle on their lot while we flew out (we were staying 1 night before we left and 1 night when we returned) and they acted like it was a problem? When I made the reservation they were fine with it...they let us do it but why them acting like it was a problem was ridiculous. I doubt that we will stay there again. I asked them to adjust the rate because of the tv, they took a whooping $9 off.....really poor customer service.

Room Tip: Try a different motel. They don't even have ESPN. Breakfast was poor.
See more room tips
  • Stayed June 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Debi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meridian, United States
1 review
5 of 5 bubbles Reviewed 20 June 2014

I stayed here with my two young children. Excellent customer service from the front desk and the housekeepers were very pleasant as well. My kids LOVED the pool and the hot tub. The pool was chilly, but my kids did not seem to mind at all. We plan on coming back in the future and staying here! Thank you!

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Kimberly H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS Airport Inn & Suites

Property: BEST WESTERN PLUS Airport Inn & Suites
Address: 5433 W Wiley Post Way, Salt Lake City, UT 84116
Phone Number:
Region: United States > Utah > Salt Lake City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
#20 Romantic Hotel in Salt Lake City
#30 Family Hotel in Salt Lake City
#32 Business Hotel in Salt Lake City
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN PLUS Airport Inn & Suites 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Brand new hotel, which is 5 miles away from Salt Lake City International Airport, about 15 minutes from downtown Salt Lake. With great restaurants and attractions right in the downtown area. ... more   less 
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Also Known As:
BEST WESTERN PLUS Airport Inn & Suites Salt Lake City, North America

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