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Hilton Garden Inn Salt Lake City Airport
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Reviews (867)
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All reviewsgreat hotelan early flightshuttle servicenext morningfree shuttlerental carwould definitely stay here againnice stayother hotelsfront desk staffup to datebeds were comfortableone night stayclean hotelsalt lakebusiness centernice room
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584 - 589 of 867 reviews
Reviewed 18 August 2014 via mobile

Okay hotel. Standard HGI. Rooms we nice but noisy. I could hear the people in the next room having a conversation. Room wasn't as clean as it should have been. Hairs in the tub were not expected. Most of the staff were good but breakfast service was lacking. Had to ask for more coffee twice finally gave up. Might have caught them on a bad day.

Stayed: August 2014, travelled on business
Thank MikecDallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wes M, General Manager at Hilton Garden Inn Salt Lake City Airport, responded to this reviewResponded 20 August 2014

Thanks for your comments, we will work on them.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2014

not sure if it's a Hilton hotel deal, or a Utah/ Mormon deal, but no Bible's are provided in rooms at this hotel. no thank you Hilton, i'll choose to spend my money elsewhere in the future.. blah blah blah blah - 200 characters minimum for some ridiculous reason... am i done yet, thanks for wasting another 20 seconds of my time

  • Stayed: August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
1  Thank Moses A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wes M, General Manager at Hilton Garden Inn Salt Lake City Airport, responded to this reviewResponded 20 August 2014

Wow! We have bibles and Book of Mormons available at the front desk on request, we just don't place them in the rooms out of respect for the books and all people. I find your comments disturbing!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2014

This is a typical HGI property. It's clean and functional but the nightly fee of $300 was absolutely outrageous. Because of a large conference being in town there were hardly any other choices. While I certainly understand supply & demand this was over the top. Shame on you Hilton for charging this amount for a room.

  • Stayed: August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hilton Garden Inn
Thank Steve S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wes M, General Manager at Hilton Garden Inn Salt Lake City Airport, responded to this reviewResponded 15 August 2014

Thanks for your opinion, but I must disagree. We provided you excellent service and went out of our way to ensure that you had items that you were missing. As far as the pricing, our normal rate is very low, so when we can get a rate similar to other markets, we have a few people complain of gouging. What about the other industries that change pricing and rates daily, are they gouging. I am thankful for our free market society and I would never complain about the freedoms individual or companies have. Remember YOU decided to book at the rate! I am sorry that YOU decided to take it out on us!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2014

We stayed here one night at the end of a family vacation. This is a relatively new property. Less than 10 minutes from the airport so its convenient. About 15 minutes from center city as well.

The rooms were spacious. Bathrooms were clean. If you've stayed at several Hilton Garden Inns before you won't be disappointed with this one.

Breakfast is $10 each and standard fare.

Good for families.

Room Tip: Request upper floors - 5th or 6th level.
  • Stayed: August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Thank VicTriplev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wes M, General Manager at Hilton Garden Inn Salt Lake City Airport, responded to this reviewResponded 20 August 2014

Thanks for your review, we will strive for the 5th star.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2014

Spent one night here before catching a very early flight. The hotel is pleasant, clean and lives up to the Garden Inn promise. The restaurant has a decent menu, and the décor in the lobby is pleasant.

  • Stayed: July 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Nick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wes M, General Manager at Hilton Garden Inn Salt Lake City Airport, responded to this reviewResponded 20 August 2014

Thanks Nick, we will work hard to earn that 5th star.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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