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Homewood Suites by Hilton Salt Lake City - Downtown
Ranked #33 of 75 Hotels in Salt Lake City
Reviewed 11 April 2014

We loved the hotel! It was clean and welcoming. The service was great and they were always very helpful. Overall, my husband and I couldn't say enough nice thing s about the hotel. We would definitely stay there again.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomeSuiteHome423, Director of Sales at Homewood Suites by Hilton Salt Lake City - Downtown, responded to this reviewResponded 15 April 2014

We love hearing about your great stay! We would love to have you back again soon!

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532 - 538 of 803 reviews

Reviewed 9 April 2014

My son and I came here to visit family and do some tourist stuff. The location is great for access to Gateway, Temple Square, Energy Solutions Arena. Shopping, restaurants, activities are all an easy walk or short light rail ride away! The hotel is clean and nice. The breakfast was OK (seemed to be understaffed). We enjoyed it and would stay there again.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Homewood Suites by Hilton
1  Thank Eric M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomeSuiteHome423, Director of Sales at Homewood Suites by Hilton Salt Lake City - Downtown, responded to this reviewResponded 11 April 2014

Thank you for your great review! We appreciate your feedback on breakfast and will strive to improve on our service. We hope you come and visit us again soon.

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Reviewed 3 April 2014

The rooms are huge and perfectly equiped. They are updated and comfortable. The kitchen has every convenience. The lobby is beautiful and welcoming. The breakfast has fresh hot foods to choose from daily as well as the usual continental foods. The jacuzzi felt great though it was a dissappointment that the pool was not heated and was closed. The work out room was clean and had significant ammounts of equipment with a beautiful outdoor view. One block away is the train going into Salt Lake. It is free to go down town and return as well as all the other nearby stops. There is a beautiful outdoor mall with lots of food and stores only one block away. The huge trade off is that it is right next to two homeless shelters. We were a group of women travelers and felt uncomfortable at times walking to the train and other destinations. We were approached every time we left the hotel, though they did not linger in front of the lobby. We also had ants in our bathroom and even found 1 in two different beds.

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Homewood Suites by Hilton
1  Thank Laura G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomeSuiteHome423, Director of Sales at Homewood Suites by Hilton Salt Lake City - Downtown, responded to this reviewResponded 11 April 2014

Thank you for your positive comments and review, we would really appreciate if you would contact us at your convenience so we can further discuss your experience. Thank you and we look forward to hearing from you.

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Reviewed 31 March 2014

The room was fantastic; the breakfast was great, evening light dinner was very good. Fitness center had everything I needed. I was there for work and did end up walking two blocks out of my way to avoid the literal hordes of homeless nearby, but if you've got a car it's really not an issue. Good access to public transit. Overall a good experience and I would go there again if I were in Salt Lake.

  • Stayed: March 2014, travelled on business
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Thank Christine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomeSuiteHome423, Director of Sales at Homewood Suites by Hilton Salt Lake City - Downtown, responded to this reviewResponded 11 April 2014

We love to hear that you had a wonderful stay! Thank you and hope you visit us again soon!

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Reviewed 30 March 2014

Hotel was friendly, clean and welcoming. Walking distance from restaurants and night life. Underground parking. Only drawback was the number of homeless people in the park nearby and at the mission two blocks away. No one approached or bothered us during our stay though.

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Beth D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomeSuiteHome423, Director of Sales at Homewood Suites by Hilton Salt Lake City - Downtown, responded to this reviewResponded 11 April 2014

We love your tag lineof pleasant dreams! We are happy to hear you had an enjoyable experience. Thank you for sharing and we hope you will come stay with us again soon!

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Reviewed 28 March 2014

I had a couple issues with the hotel, but I complained and the Manager wrote a direct response and was very nice. Did not make up for the issues, but he was very responsive and I appreciate he took the time to make good on a bad situation. The second room we got was great and I do wish I had been offered that room in the first place.

  • Stayed: March 2014, travelled with family
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Thank Roger S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomeSuiteHome423, Director of Sales at Homewood Suites by Hilton Salt Lake City - Downtown, responded to this reviewResponded 11 April 2014

Thank you for allowing us to try and make up a not so great experience. We do strive to provide a great experience always, and sometimes this doesn' t happen, and we are truly sorry for this. We hope you will give us another opportunity to serve you and provide the service you have come to expect and enjoy from the Hilton chain.

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Reviewed 27 March 2014

I would not recommend this hotel to any of my friends or family. The homeless surround this hotel, occupying the streets, parks and sidewalks. Not a family friendly experience. The hotel was nice, the room was just as I had expected from the website photo's, the service was great, parking garage was well lit and felt safe. It was close to the free tram around downtown, close to a nice mall and the IMAX. The homeless population was overwhelming and uncomfortable. My kids shouldn't have to experience people doing Heroin at the park!!!

  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Homewood Suites by Hilton
Thank Brenda N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomeSuiteHome423, Director of Sales at Homewood Suites by Hilton Salt Lake City - Downtown, responded to this reviewResponded 11 April 2014

On behalf of our entire hotel team, we are so sorry for the homeless population experience you had. We also thank you for taking the time to write a kind and fair review about the hotel. As a management team we are proactively seeking ways to address the homeless population in the area so that our guests don't have the same experience you had. Thank you again for your review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Salt Lake City - Downtown

Address: 423 West 300 South, Salt Lake City, UT 84101-1239
Phone Number:
Region: United States > Utah > Salt Lake City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Romantic Hotel in Salt Lake City
#19 Business Hotel in Salt Lake City
#31 Family Hotel in Salt Lake City
Price Range: £88 - £194 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Homewood Suites by Hilton Salt Lake City - Downtown 3.5*
Number of rooms: 124
Official Description (provided by the hotel):
The brand new unique and 8-time award-winning Homewood Suites by Hilton is one of Salt Lake's newest and finest all suite hotels. We are located in the heart of the vibrant Gateway district. You are within walking distance of all of the city's finest restaurants, shops, and entertainment. In addition the hotel is situated within minutes of Salt Lake's business district, airport, and governmental offices. Make the Homewood Suites Salt Lake City Downtown your "Home away from Home!" ... more   less 
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Also Known As:
Homewood Suites, Slc Downtown Hotel Salt Lake City
Homewood Suites Salt Lake City
Homewood Salt Lake City
Hilton Salt Lake City
Homewood Suites Downtown
Salt Lake City Hilton
Salt Lake City Homewood Suites
Homewood Suites By Hilton Salt Lake City - Downtown North America

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