Wanting to be closer to family, we booked this room through an online website. Because of the staff's incompetency, it was the worst experience I've had in hotels in over 30 years. They messed up the billing from the get go, and tried to pass it off as my problem or the problem of the website I booked through. I had expected to spend time with my family in my suite, but instead, was forced to stand in the lobby for over an hour for no fault of my own. It was ridiculous.
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- Also Known As:
- Springhill Suites Salt Lake City Downtown Hotel Salt Lake City
- SpringHill Suites Salt Lake City Downtown North America