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“Great hotel” 5 of 5 bubbles
Review of Hilton Garden Inn Salt Lake City Downtown

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Hilton Garden Inn Salt Lake City Downtown
Ranked #4 of 75 Hotels in Salt Lake City
Certificate of Excellence
star, United States
1 review
“Great hotel”
5 of 5 bubbles Reviewed 6 April 2014

stayed 2 nights and everything was excellent. we forgot to get milk for out baby, so we called the front desk and they brought some up for us at no charge. staff was amazing. The pool and hot tube were nice and clean. The breakfast was great and only cost us $23 for a family of 6.

  • Stayed March 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Josh P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerSLC, General Manager at Hilton Garden Inn Salt Lake City Downtown, responded to this review, 16 April 2014
Thank you for taking the time to write a review for our hotel. We are glad you enjoyed your stay, and the amenities. Our hot tub, pool, business and fitness center are all open 24 hours. Our breakfast is served from 6-10am weekdays and 6:30-11am on weekends. It is cooked to serve all you can eat. We hope to see you again soon.
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1,037 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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English first
Geneva, Illinois
Level Contributor
56 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 5 April 2014

What more can you ask for in a hotel but quiet, clean, and comfortable? I personally appreciate a complimentary breakfast (not available here) but other than that this hotel made for a very enjoyable stay. It was centrally located for a quick drive to The Gateway outdoor mall and I'm sure the rest of downtown Salt Lake City. Not sure how close it would be walking places if you were there without a car. Short drive to the airport (<10 minutes).

  • Stayed November 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TripsterJulio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerSLC, General Manager at Hilton Garden Inn Salt Lake City Downtown, responded to this review, 15 April 2014
Thank you for taking the time to write a review on our hotel. I'm glad you enjoyed your stay. Breakfast is cooked to serve all you can eat, served from 6-10am weekdays and 6:30-11am weekends. We are only a couple blocks from downtown Salt Lake City. We also have a complimentary shuttle that runs from the airport and back, that runs 24 hours. We hope to see you agian soon.
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Boise, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 28 March 2014

My wife and I were looking for a nice hotel with an indoor pool to stay in for a few days with our 2 young sons while we explored Salt Lake City. This hotel was easy to find, had great staff and the rooms were well appointed and clean. The bed was very comfortable and all the amenities were top notch. The room service and indoor pool were great and we really enjoyed ourselves. We would stay here again.

  • Stayed March 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Terry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerSLC, General Manager at Hilton Garden Inn Salt Lake City Downtown, responded to this review, 3 April 2014
Thank you for taking the time to write a review for our hotel. I'm glad you enjoyed your stay. We are right off the exit of the freeway, which makes it easy to find. Our pool and jacuzzi are also open 24 hours along with our fitness and business center. We have an excellent resturant in our hotel and they do room service from 5-10pm every night. We hope to see you agian soon. Thank you.
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Piedmont, California
Level Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 bubbles Reviewed 28 March 2014

Got in late last night and the second floor smelled like sulphur. No one knew why. Then the air conditioner took 5 hours to lower the temperature 5 degrees so I could sleep. Got up this morning and all I wanted was some hot water for my tea, but I couldn't get the coffee-maker to make hot water. I wandered downstairs in my slippers and tea cup, got some water and mentioned to the front desk, "I couldn't get the coffee-maker to heat water." The very nice woman at the counter said, "Yeah, that thing never works unless you do everything in perfect sequence." Unfortunately, the instructions were vague and hard-to-see.

On the plus side, the night clerk and front desk morning lady were unfailingly nice. Something about Mormons, I think.

In any case, next time for $289/night I will probably stay at the Monaco.

  • Stayed March 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank gtsaperstein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerSLC, General Manager at Hilton Garden Inn Salt Lake City Downtown, responded to this review, 3 April 2014
Thank you for taking the time to write a review for our hotel. I apologized for the stay you had, I can understand your frusterations. I will have a meeting with my maintenance staff aout the air conditioner and see what happened that night about sulfur. I promise our hotel smells normal and it is 100% smoke-free. I also apologize for the coffee maker not working to your liking. I hope that we can prove ourselves the next time you stay here and can enjoy the room and hotel better. I apologize again for the inconvenience with the variety of things. We hope to see you soon.
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Saint Louis, Missouri
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 26 March 2014

We only had a short stay at the HGI in downtown Salt Lake City, UT; however, it was enjoyable and memorable. While the hotel is several years old, one would not know it based on the condition of the property. Everything is spotless and neat. The rooms are well appointed with flat screen TVs and easy access to the internet with free access. Bathrooms are very clean with fluffy towels and good quality toiletries. Each room has a refrigerator and microwave oven for personal use. The beds are adjustable and every bit as good as ours at home with pillows firm enough to enjoy, but not too firm. The service is attentive, but not annoying. The breakfast buffet options, including hot items, were plentiful and appetizing and included attentive and excellent service. Each of the hot items we ordered was prepared exactly as we ordered. The hotel is located near downtown, while not being in the middle of downtown. The location provides easy access for downtown activities or appointments, yet it is an easy drive to the many ski slopes surrounding Salt Lake City. Our stay was as close to perfect and we could ask. We readily and heartily recommend this hotel for your visit to Salt Lake City, UT and suggest that you try it on your next visit to Salt Lake City. We will certainly stay again.

  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank PW2155
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerSLC, General Manager at Hilton Garden Inn Salt Lake City Downtown, responded to this review, 30 March 2014
Thank you for taking the tme to write a review on our hotel. We appreciate your kind words. I'm glad you enjoyed our breakfast, it is cooked to serve, all you can eat. We have it open from 6-10am on weekdays and 6:30-11am on weekends. Our other amenitites like our fitness center, business center, and pool/jacuzzi are open 24 hours. Thank you for our loyalty and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clearfield
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 18 March 2014

Great place to stay, all the luxury of home. Breakfast is always fresh and hot, made to order. Staff is friendly and always there to help in any way. Never had a bad stay at Hilton Garden Inn. Close to restaurants and shopping.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Joy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerSLC, General Manager at Hilton Garden Inn Salt Lake City Downtown, responded to this review, 20 March 2014
Thank you for taking time to write a review of our hotel. We appreciate your kind words. I am glad you enjoyed our breakfast, it is cooked to serve, all you can eat. Breakfast is open 6-10 on weekdays and 6:30-11 on weekends, and our resturant is again open every night from 5-10 for a delicious dinner, which we also do room service. We hope to see you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Idaho
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 18 March 2014

Everything was perfect!! Beautiful lobby with coffee-tea-water-cookies. Great staff! Everyone we talked to was very nice & helpful. Hotel was very clean. Room was wonderful, very clean-new, nice furnishings. Bed was comfy-in room whirlpool tub was awesome after a long day of shopping & sightseeing. Food was awesome-we tried breakfast buffet & room service. Motel is in perfect location. Would recommend to anyone going to Salt Lake & will definitely stay here again.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sgeis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerSLC, General Manager at Hilton Garden Inn Salt Lake City Downtown, responded to this review, 20 March 2014
Thank you for taking time to write a review for our hotel. Our breakfast is cooked to serve, all you can eat, open 6-10 weekdays and 6:30-11 on weekends. Then our dinner is served in our resturant as well from 5-10 everynight, and we do room service during that time too with no additional charge. Our location is perfect for being downtown, we are within few blocks of the great sightings of downtown Salt Lake City.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Salt Lake City Downtown

Property: Hilton Garden Inn Salt Lake City Downtown
Address: 250 W 600 S, Salt Lake City, UT 84101-2703
Phone Number:
Region: United States > Utah > Salt Lake City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Salt Lake City
#4 Family Hotel in Salt Lake City
#4 Business Hotel in Salt Lake City
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Salt Lake City Downtown 3*
Number of rooms: 132
Reservation Options:
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Also Known As:
Hilton Garden Inn Salt Lake City Downtown Hotel Salt Lake City
Hilton Salt Lake City
Salt Lake City Hilton
Hilton Garden Inn Salt Lake City Downtown North America

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