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“In the middle of everything in Salt Lake” 4 of 5 bubbles
Review of Salt Lake Plaza Hotel

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Salt Lake Plaza Hotel
Ranked #19 of 75 Hotels in Salt Lake City
Certificate of Excellence
Merced, California, United States
Level Contributor
69 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“In the middle of everything in Salt Lake”
4 of 5 bubbles Reviewed 3 July 2014

Right in the center of Salt Lake across from convention center and temple square. They have shuttle to airport. The rooms are very nice and staff is great. The concierge is there most of the time. Light rail stops in front so you probably don't need a car at all.

Room Tip: Parking is $5 Tell them if you are not going to use the room safe.
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  • Stayed July 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Maxwell N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plaza Hotel P, Front Office Manager at Salt Lake Plaza Hotel, responded to this review, 23 July 2014
Dear Maxwell N,

We appreciate you taking the time to write this review and we couldn't have said it better
ourselves.

Thanks again,

Roger Vlaanderen
Front Office Sales Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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737 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (179)
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Hampshire
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed 30 June 2014

Great central location. Clean tidy smallish rooms. Well equipped. Our party was given 1 room in between the lifts! When we commented on this we were assured there was not normally complaints of noise from lift mechanisms. This room is replicated on many floors, beware.
We did find intrusive noise from the lifts as they operated. We were then offered the same room on a different floor!! After much insistence another room was found. It was a serious upgrade and given free so was appreciated.
We did not expect the noisy guest partying their way along the corridors in the early hours. Salt Lake is a famous religious town after all.
Breakfast service was lacking, but food good.

Room Tip: Avoid rooms near (and in between!) the 3 noisy lift shafts. Also many late night revellers still pa...
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  • Stayed June 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank LiveOutaBag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plaza Hotel P, General Manager at Salt Lake Plaza Hotel, responded to this review, 1 July 2014
Dear LiveOutaBag,

Thanks for the positive comments about the hotel. The smaller room that you stayed in has
all the amenities of our standard and deluxe rooms at a smaller price.
These rooms are conveniently located near the elevators, which some guests appreciate.
Generally we do not get complaints about the noise outside these rooms. I believe that during your stay we were very busy and there was a lot of activity here at the Plaza as we were full.
I am happy that our front desk helped to assist you to a nice upgrade.

RW
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San Bonifacio, Italy
Level Contributor
70 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 28 June 2014 via mobile

Room was a bit dated but clean and very spacious. Wi fi was very fast and reliable. Location of the hotel is very good, just 5 minutes from the town centre. A nice place to stay in Salt Lake City. We did enjoy our stay at the Salt Lake Plaza Hotel.

Stayed June 2014, travelled as a couple
Helpful?
Thank Patrick D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plaza Hotel P, Guest Relations Manager at Salt Lake Plaza Hotel, responded to this review, 1 July 2014
Dear patkiirc333,

Thanks for your review. Yes our deluxe and standard rooms are spacious. Each room has a beautiful view. Within the next 30 days the rooms will all be completely remodeled. Our location is so awesome....We are across the street form the Salt Palace Convention center, The worlds largest family research library, and Temple Square. Kitty corner across the street is the new City Creek Center with fabulous shopping and dining experiences. The Trax runs right in front of the Plaza Hotel and is free in the downtown area. We hope you will stay with us again.

Sincerely,
Vera
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salt lake
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 21 June 2014 via mobile

We looked at reviews for a nice night out. $200 was high for a suite, but with kids it's essential. Threadbare, 1980s, peach worn couches, once glorious, now weary. Don't stay here if Motel 8 or budget hotel is an option. Can't believe conditions

Stayed June 2014
Helpful?
2 Thank Mathewneal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plaza Hotel P, General Manager at Salt Lake Plaza Hotel, responded to this review, 1 July 2014
Dear Mathewneal,

I would agree that the 4 suites at the Plaza are dated. The suites are fully amenitized with a large Jacuzzi. The separate bedroom is private from the living room area. WE pride ourselves in the cleanliness of our Hotel and the rooms. We get many compliments about how clean the rooms are...
WE are currently at the tail end of a total remodel of the sleeping rooms. By August 1st,2014 our rooms will be newly renovated....and they are very nice. Unfortunately the suites are at the very end of the remodel project.. but when they are done they will be so nice!

We hope you will give us another try !

RW
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Level Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 19 June 2014 via mobile

If you want to visit temple square this is the best location. This hotel is not the fanciest, the restaurant is not the best. But.... I cannot find anything that would keep me from coming back. Staff is extremely friendly and helpful. Rooms are spacious, clean but somewhat outdated . If you want fancy there is plenary of other hotels around, this seemed to be a honest value.

Stayed June 2014
Helpful?
Thank Aussiebitz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plaza Hotel P, Front Office Manager at Salt Lake Plaza Hotel, responded to this review, 19 June 2014
Dear Aussiebitz,

Thank you for your comments about our hotel. You are right! Our location is second to none when exploring Salt Lake City! And just for your future reference, we have been recently remodeling all of our guest rooms to give them a more modern look, a project expected to be completed before the end of the year!
So next time you're in town, give us a call and we would be happy to get you into one of the newer rooms! We'll see you next time!

Kind Regards,
Nicole Larrabee
Front Office Manager
801-521-0130 x 2149
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Utah
Level Contributor
60 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 16 June 2014

I was VERY pleasantly surprised with this hotel and their accommodations. The first night we stayed in an economy room which was fine but not very spacious. I chose and booked this room and was figuring I would just have to grin and bare it. However, I spoke with Jeff at the front desk and he did some head scratching and was able to put my wife and I into a really beautiful room with a great view of SLC. I was really happy with the customer service I received from Jeff and the hotel. Customer service is dead, but not here. The hotel staff also recommended some good restaurants to us and they were very helpful. The room was great, the cleaning staff was excellent, very clean hotel. The best part about this hotel is its proximity to Temple square, the mall, and all sorts of entertainment. Great staff + Great location + Great customer service = GREAT hotel. I would definitely stay here again and I am picky. This was a great choice.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank jp_1674
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plaza Hotel P, General Manager at Salt Lake Plaza Hotel, responded to this review, 23 July 2014
Dear jp_1674,

Thanks for taking the time to write this review. We appreciate you as a customer. By August of 2014 all the rooms at the Plaza Hotel will have been completely remodeled, Including the smaller cozy compact rooms. We do have 24 of these smaller rooms. They have all the amenities of our standard rooms, but at a smaller price. These rooms are perfect for some people, others would prefer a more spacious room. I am happy Jeff was able to upgrade you to a standard room.

Thanks for your comments,

Roger Workman
General Manager
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Edmonton
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 15 June 2014

Great staff, clean facilities, close proximity to a lot of places esp the Utah Trax and JB Restaurant. We had a comfortable and relaxing stay. We will definitely come back and recommend. Thanks to Plaza Hotel!

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mariza H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plaza Hotel P, Front Office Manager at Salt Lake Plaza Hotel, responded to this review, 23 July 2014
Thanks for your review. We appreciate your comments. You will be happy to know that my August of 2014 all rooms have been remolded. We hope your neixt stay with us will be the best ever!.




RV
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Additional Information about Salt Lake Plaza Hotel

Property: Salt Lake Plaza Hotel
Address: 122 West South Temple, Salt Lake City, UT 84101-1471
Phone Number:
Region: United States > Utah > Salt Lake City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Business Hotel in Salt Lake City
#21 Romantic Hotel in Salt Lake City
#32 Family Hotel in Salt Lake City
Price Range (Based on Average Rates): £
Hotel Class:3 star — Salt Lake Plaza Hotel 3*
Number of rooms: 150
Official Description (provided by the hotel):
Salt Lake City's Dream Location Hotel. Located across the street from Utah's most visited attraction Historic Temple Square hosting six million visitors annually. Next door to the World's Largest Family History Library where you can research your family roots for free. Across the street from the Salt Palace Convention Center. Adjacent to the Gateway Mall Salt Lake’s Historic district. You will enjoy our friendly caring staff ... more   less 
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Also Known As:
Salt Lake City Plaza Hotel
Salt Lake Plaza Hotel Salt Lake City, North America

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