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“Good Reviews Brought us Here”

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Crystal Inn Hotel & Suites Salt Lake City - Downtown
Ranked #8 of 75 Hotels in Salt Lake City
Certificate of Excellence
Colorado Springs, Colorado
Level 6 Contributor
142 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Good Reviews Brought us Here”
Reviewed 14 July 2014

We were driving through Salt Lake City on our way to Northern California, and we stayed here in June 15th because it was close to downtown and restaurants and the reviews were good. The rate for a queen room was in the $90-$100 range. The staff was nice and the room was plain but clean, although it smelled strongly of a cleaner. On the 22nd, one week later, we stopped in on our way back and the same type of room was $150 because there was a conference going on across the street. No strong smells this time, but we weren't happy about the increase in price in one week. Also, I'm a forgetful person, and have had hotels mail me things from around the world and never not gotten anything back. I left a special pillow here for a neck injury, and called three times the morning we left and they assured my pillow would be sent. It's never arrived. I would not recommend this hotel for a forgetful person.

  • Stayed June 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank CHSG_1326
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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944 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (182)
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Glasgow, Scotland
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 July 2014

This is a relatively inexpensive hotel that is in an excellent location within Salt-Lake City. The rooms are spacious and clean and extremely nice. The breakfast was good as well and the staff extremely friendly. I would stay here again if i was in Salt Lake City. They also have a service to life and leave you back to the airport.

  • Stayed June 2014, travelled with friends
    • Location
    • Rooms
    • Service
Helpful?
1 Thank shawlands26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uttoxeter
Level 5 Contributor
54 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 3 July 2014

Easy to find, plenty of parking. Clean and spacious room. Friendly and helpful staff. Great and varied breakfast choice. All we needed for a one night stopover on the way to Jackson Hole. Would recommend.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LoftyUttoxeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lawrenceville, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 July 2014

Very Clean & Big rooms. Great location & Great pool area. We also liked the downtown area very much in the heart of downtown. We would go to "Dennys" to eat and we always had GREAT food to eat. Also A McDonalds next door. Easy to get from the airport...SLC. Also nice mountain views from the pool area.

Room Tip: Very big rooms and nice for plenty of luggage.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haifa
Level 3 Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 1 July 2014

The rooms are clean and big, free wifi and compimentary hot breakfast. The location is good with complimentary parking. The price was quite reasonable. Staff friendly and helpful. Good choice for SLC.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank T0niCh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Idaho Falls, Idaho
Level 3 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 June 2014 via mobile

The rooms are extra big so I don't need to request a handicap room for my daughter to get around in. The breakfast buffet is wonderful. The only downside is the pool is usually freezing. Walking distance to several restaurants that my picky eater likes so big bonus for me. Been to fancier hotels Crystal Inn puts them to shame.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LoriT1331
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirtland, New Mexico
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 June 2014

We usually stay here and we like the big rooms and pool. During this stay upon removing the cushions to pull out the hideaway bed underneath the cushions there was a playboy magazine. Although some guests may appreciate this we and our kids did not like the potential harm it may have caused to our little family. No one accepted responsibility for its being there, which we would expect, but it would have been nice to get at least an apology.

Stayed June 2014, travelled with family
Helpful?
2 Thank Matthew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crystal Inn Hotel & Suites Salt Lake City - Downtown

Property: Crystal Inn Hotel & Suites Salt Lake City - Downtown
Address: 230 W 500 S, I-15 Exit 310, Salt Lake City, UT 84101-2309
Region: United States > Utah > Salt Lake City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Best Value Hotel in Salt Lake City
#14 Romantic Hotel in Salt Lake City
#16 Business Hotel in Salt Lake City
#18 Family Hotel in Salt Lake City
Price Range (Based on Average Rates): £
Hotel Class:3 star — Crystal Inn Hotel & Suites Salt Lake City - Downtown 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Crystal Inn Hotel And Suites Salt Lake City - Downtown
Crystal Salt Lake City
Crystal Hotel Salt Lake City
Crystal Inn Downtown Salt Lake City
Crystal Inn Salt Lake City
Crystal Inn Hotel & Suites Salt Lake City - Downtown North America

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