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Radisson Salt Lake City Airport
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Reviews (706)
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All reviewssleep numberclub roomfront deskcovered parkingearly flightfree shuttlesalt lakean older hotelrental carking bedthe entire staffshuttle servicelight railbreakfast buffetrooms are largebusiness centerlate at night
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530 - 535 of 708 reviews
Reviewed 28 May 2014

After getting bumped from a flight, my airline put me up here. Because it was comped, I can't speak to the value.

What I can tell you is that it's definitely the people who keep this place going. Everyone from the shuttle driver to the waitress was pleasant & genuinely interested in making my brief stay as trouble free as possible.

I have two small gripes. First, the location stinks if you're stranded & interested in wandering around downtown. It is the "airport" location so obviously this isn't a fault of the hotel, or a misrepresentation from them at all. Just be sure you know you're not close to downtown at all if you stay here. There is a train or tram or something that is a little walk away. For $2.50 (according to the hotel) it'll take you downtown.

The other gripe is a hotel issue. The plumbing noise is ridiculous. It's incredibly loud ... So much so that it woke me up. The bathroom in #120 needs some attention. The bathtub is chipped in multiple places and the toilet runs and runs and runs, until you jiggle the handle.

The room had a Sleep Number bed. It was quite a decent night's sleep, once the plumbing noise stopped.

Room #120 is on the 1st floor and is pretty close to the lobby. It also means that just about every other hotel guest on the first floor is going to walk right by the room & talk very loudly with no regard for the time of night. I suggest a higher floor, towards the end of the hallway.

The attentive staff more than made up for the hotel's small shortcomings. The Radisson isn't my hotel of choice when traveling, but will definitely consider it as an alternative in the future.

  • Stayed: May 2014
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1  Thank TheDivineMissM_89801
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2014

Highly recommend, Shuttle and Front Desk Staff are extremely personable and helpful.. Will stay again for sure. Rooms were clean and the Managers social with the complimentary Beer & Wine was an OUTSTANDING touch.. nothing like getting off a long flight to a free cold beer.

  • Stayed: May 2014, travelled on business
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1  Thank Andrew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2014

First off.. this is the coolest building. It looks like a Castle. Aside from the unique architecture, the front desk and shuttle drivers are the friendliest bunch a guys you'll ever encounter at a full service hotel. The money saved on not having to get a taxi from the airport is awesome. Thanks Radisson.

Room Tip: Pool and Hot Tub are small, but still very nice. Get a loft room! They are like having a cool little two story condo instead of a hotel room. Very unique.
  • Stayed: May 2014, travelled with family
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2  Thank Jon A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2014

Room was clean and functional for an overnight airport stay. Shuttle to and from airport was on time and easy. Staff were all helpful and accommodating. All in all, a great overnight stay in a location close to airport.

  • Stayed: March 2014
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Thank travellingfuntimes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2014

Rooms are nice and the front desk was attentive, but the AC/HEAT doesn't work in the swing seasons. I visited in April and it was warm during the day, but the facility AC is not plugged in yet. Makes it hot, until about 9pm when it cools down outside. Staying in the summer or winter is probably OK, as they will have the AC or HEAT working.

  • Stayed: April 2014, travelled on business
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Thank Cpttex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarlsonRezidor, Online Support Specialist at Radisson Salt Lake City Airport, responded to this reviewResponded 12 April 2014

Thank you for taking the time to share your feedback. We take pride in our “Yes I Can!” culture and do apologize that you did not receive this level of service. We take the time to listen to your constructive comments, so we can continually improve our services. We hope for another opportunity to exceed your expectations.

If you would like to discuss your stay further, please contact Corporate Customer Care.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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