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“Thank you Jason!”

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DoubleTree by Hilton Hotel Salt Lake City Airport
Ranked #25 of 75 Hotels in Salt Lake City
San Jose, California
1 review
“Thank you Jason!”
Reviewed 19 August 2014

A big thanky you to Jason the housekeeping manager. We spent a night at this hotel two weeks ago and left our child's jacket in the room. A week later I called to find out if somebody found the jacket. Jason took the call and told me he would go look. 10 minutes later Jason called back and told me he found the jacket. We went by the hotel in the evening and the jacket was ready for pick up: nicely wrapped and labeled with my name, phone number, description of the jacket and my pick up date. What courtesy and thoroughness!!!
Thank you. We will definitely go back to this hotel the next time we are in town!

  • Stayed August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank skk0819
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James C, General Manager at DoubleTree by Hilton Hotel Salt Lake City Airport, responded to this review, 21 August 2014
Dear skk0819,

Thanks fro sharing your experience at our hotel and for acknowledging Jason. We are glad thay the jacket was found and was returned to you.

Until the next time,
Safe travels.

James C.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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769 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (76)
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English first
DC, United States
1 review
Reviewed 19 August 2014

Like the bed and breakfast option. The breakfast is good and it is nice to walk near the lake. The Earth is only approximately spherical, so no single value serves as its natural radius. Distances from points on the surface to the center range from 6,353 km to 6,384 km (3,947–3,968 mi). Several different ways of modeling the Earth as a sphere each yield a mean radius of 6,371 kilometers (3,959 mi).

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Bin Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James C, General Manager at DoubleTree by Hilton Hotel Salt Lake City Airport, responded to this review, 21 August 2014
Dear Bin Z,

We are glad to know that you enjoyed your stay and took advantage of the bed and breakfast package.

Thanks for the lesson!

Until the next time,
Safe travels around our 'approximately spherical earth'

James C.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
8 reviews
6 hotel reviews
Reviewed 19 August 2014

There isn't anything nearby such as restaurants or shopping - unless of course you have a car. I was cabbing it, so it didn't work out so well. I stayed in the "new" part of the hotel, the high rise tower. The room was ok. The air conditioning didn't work well. The restaurant leaves a lot to be desired. The atmosphere was truly terrible - the dining room was much more like a breakfast room in a low cost hotel. The food was perfectly average. The people at the hotel were friendly.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Susan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James C, General Manager at DoubleTree by Hilton Hotel Salt Lake City Airport, responded to this review, 21 August 2014
Dear susanhF3981CX,

Thank you for taking the time to review our hotel. We appreciate your feedback and are always working on improvements.

Until the next time,
Safe travels,

James C.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warren, New Jersey
Level 6 Contributor
138 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 19 August 2014

Front staff never failed with any of our requests, from early check-in to rooms next to each other. Room is spacious and clean, well equipped with anything that we needed for a one-night-stay. Wifi was a bit painful though. Nice stay overall.

  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank Wei H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James C, General Manager at DoubleTree by Hilton Hotel Salt Lake City Airport, responded to this review, 27 August 2014
Dear Wei H,

Thank you for taking the time to share your thoughts on our hotel and particularly for acknowledging our accomodating team.
We appreciate your comments and look forward to welcoming you again.

Until then,
Safe travels.
James C.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Drummond, United States
1 review
Reviewed 18 August 2014

I was familiar with Double Tree Hotels and originally wanted to stay downtown but it was unavailable. My stay at the Airport DoubleTree did not disappoint. It was immaculate, quiet, and the staff were friendly and professional.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Allen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James C, General Manager at DoubleTree by Hilton Hotel Salt Lake City Airport, responded to this review, 19 August 2014
Dear Allen B.

Thank you for sharing your stay experience at our DoubleTree by Hilton Salt Lake City Airport Hotel.We are glad to know that you enjoyed your stay and we look forward to welcoming you again.

Safe travels,

James C.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Overland Park, Kansas
Level 6 Contributor
431 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 16 August 2014

This location was formerly a Hilton, and they have been changing a few airport locations to DoubleTree's. This one would probably not rate as a Hilton anyway. The room is dated somewhat, and the window covered with bird droppings - disgusting. They need to somehow get the birds to land somewhere else. The bar area had a very stale feel to it, although the buffalo wings weren't bad. The most redeeming thing about the hotel was the executive lounge. I had a several mixed drinks (no charge) and relaxed talking to a couple other guests while watching a baseball game. The young man working the room was very professional and courteous.

  • Stayed June 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Harry R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James C, General Manager at DoubleTree by Hilton Hotel Salt Lake City Airport, responded to this review, 19 August 2014
Dear Harry R.

Thank you for taking the time to share your experience at our hotel. We are glad to know that you enjoyed our executive guest rooms and all that entails.

Until the next time,

Safe travels,

James C.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, New Hampshire
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 August 2014

The hotel is very convenient to airport. The staff very courteous and helpful. The fitness room was one of the best that I have seen at a chain hotel. The restaurant staff was also courteous. The food was very good and fairly priced. If I head this way again, I would stay at the DoubleTree.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Tiltedcap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James C, General Manager at DoubleTree by Hilton Hotel Salt Lake City Airport, responded to this review, 19 August 2014
Dear Tiltedcap,

Thank you for reviewing our DoubleTree by Hilton Salt Lake City Airport Hotel. The team is glad to know that you enjoyed both our fitness facility and our restaurant.

We look forward to welcoming you again.

Safe travels.

James C.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Salt Lake City Airport

Property: DoubleTree by Hilton Hotel Salt Lake City Airport
Address: 5151 Wiley Post Way, Salt Lake City, UT 84116-2832
Phone Number:
Region: United States > Utah > Salt Lake City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#24 Romantic Hotel in Salt Lake City
#30 Business Hotel in Salt Lake City
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Salt Lake City Airport 3.5*
Number of rooms: 288
Official Description (provided by the hotel):
The DoubleTree by Hilton Hotel Salt Lake City Airport offers a unique Airport setting in which to stay and relax. The hotel is two minutes from the Salt Lake International Airport and ten minutes from Downtown Salt Lake. Situated on an eight-acre lake, our resort-like hotel is surrounded by breathtaking mountain views and features an indoor pool with fire pit. Our DoubleTree Salt Lake City Airport hotel features all of the comforts of home, luxury hotel services, great hotel dining, weddings your way, all the necessities of the business traveler. ... more   less 
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Also Known As:
Hilton Salt Lake City Airport Hotel Salt Lake City
Salt Lake City Hilton
DoubleTree By Hilton Hotel Salt Lake City Airport North America

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