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“Nice hotel, but DO NOT PARK THERE!”

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Salt Lake Marriott Downtown at City Creek
Ranked #28 of 75 Hotels in Salt Lake City
Reviewed 19 February 2012

Gotta be honest, this is a great location and nice hotel - I have no complaints about the room or the staff - both were excellent, but the parking garage is as low as 5'5" in places, and those places are NOT marked. You must pay to park there, but you are ill-advised to do so - you are almost required to use the more expensive valet option if you have a taller vehicle. And we ARE in Utah people. The parking garage falls considerably short of the kind of excellence I have come to expect from Marriot. Our truck was horribly damaged - $3,000 worth and they have determined that they are not responsible. some of the areas that are low are marked and some are not, so it makes it very difficult to negotiate an already tight squeeze.

Room Tip: Ask for a mountain view - it's beautiful. There is construction going on during the day on one s...
  • Stayed: February 2012, travelled as a couple
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Thank laughterfam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 17 February 2012

I spend four days there for business travel. This hotel was chosen due to its close proximity to the convention in SLC downtown and the Marriott brand does offer assurance that certain minimum standard would be met. I was not disappointed; the hotel room was clean and well maintained. The front desk was friendly. I had a pleasant, quiet and comfortable stay there. No microwave and refrigerator in the room; but since there are lot of entertainment and restaurants in the downtown area so that was not an issue. I did not use a rental car this time and took airport shuttle in and out of the hotel.

  • Stayed: February 2012, travelled on business
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Thank WheelingTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 February 2012

This is the older of the two downtown Marriotts. The hotel has been updated. The staff was very friendly and accommodating. I was travelling with a small group and they were able to handle our requests efficiently.

Having stayed in both downtown locations I would recommend this location for service. The City Center Marriott does not go out of their way to serve the guests. However, this may be the result of having the newer property with higher occupancy.

  • Stayed: December 2011, travelled with family
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Thank demetgolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2012

Have stayed here approximately six times on business trips and it remains my first choice for trips to Salt Lake City.

Location is central, close to the convention centre and a couple of minutes drive from the interstate. Pool and gym facilities are great, restaurant is pleasan with a good standard of food, rooms are spacious and funished to comfortable Marriott standard.

I sympathise with previous reviewer who found the concierge room closed as I have experienced this myself. Might be worth phoning to check if it's open before paying any extra.

  • Stayed: August 2011, travelled on business
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Thank Eno25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2012

We stayed here for the New Year's celebration. We booked it on their website and we went for the upgrade to the concierge room because it claimed access to the lounge and snacks. Once we checked in and headed to our room we passed the lounge that was closed for the next 3 days. Pool is indoor-outdoor. Great location for anything at the Salt Palace Convention Center. Elevators were slow and crowded. Limited vending machines that ate my money. Nice Starbucks in the lobby. Lots of parking in the basement. Lots of street noise from our top-floor room, you could hear the crosswalk beeping all night.

  • Stayed: January 2012, travelled with family
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2  Thank colenkate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2012

We stayed at the Marriott for four nights in January 2012 and really enjoyed our stay there. Check-in was a breeze, despite the fact that 3,000 people were attending the conference I was at. The front desk staff were pleasant, helpful and efficient - I hardly ever saw a line-up. The rooms were average-sized, clean and comfortable, with an amazing view over the city. The temples, which are only a block away, are lit up at night and look beautiful. There is no in-room safe, but you can get a portable one from the front desk. What's the point though? The thief could just steal the whole safe - with your valuables in it! There was also no fridge in the room. They have some on loan, but they were all booked. Out of the four days, we had hot water and good pressure (on the 12th floor) on all but one morning. The exercise room has 2 recumbent bikes, 3 elliptical machines, five treadmills, free weights, universal-type equipment, and yoga mats. There's an indoor pool and a sauna, with a see-through dome covering everything - a nice, bright place to spend some time. The lobby has a fireplace and seems to be a popular gathering place in the evenings. The Starbucks that's next to the lobby closes early, and when it's open there are huge line-ups. 1 litre of bottled water in the room costs $3.50, but it's only $3.29 for a GALLON a block and a half away at Buy-Rite. The Business Centre has several free computers available to use, with free wifi (also free in the lobby). There are lots of great restaurants within walking distance - we went to Olive Garden, The Naked Fish, bluelemon and The Blue Iguana (Mexican food) - the first three were excellent; the last was so-so. "Elevations" restaurant in the hotel lobby is good. Make sure you spend some time at Temple Square - volunteer missionaries will give you a free private tour of the grounds, and we were lucky enough to be invited into the building where the Mormon Tabernacle Choir sings. They did an acoustic demonstration for us which gave us goosebumps! The Visitor's Centre is great - lots of visual history of the Mormons and a virtual tour of the inside of the main temple, which isn't open to the public. The other part of it houses computers where you can research your family history - geneology is HUGE in Salt Lake City. The train ("tracks") costs $2.25 and is easy to navigate. All in all, we thoroughly enjoyed our stay in Salt Lake City and the location of this hotel couldn't be better!

  • Stayed: January 2012, travelled on business
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1  Thank Linda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2012

The Marriott Downtown in SLC is a great location for the convention centre and arts centre.

It's a pretty nice hotel. The room is large as expected from a Marriott in this part of the world. My only issue is the water in the shower does not get hot enough but my colleagues are experiencing the same issue so this seems to be a general issue with the hotel.

The staff are very friendly and helpful

There is some construction going on outside but it has not been noisy at all.

The food is of a high standard but is pretty pricey for this region in my opinion.

If you need to be staying in downtown for business then I would recommend this hotel.

  • Stayed: January 2012, travelled on business
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Thank sarahlew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Salt Lake Marriott Downtown at City Creek

Address: 75 South West Temple, Salt Lake City, UT 84101
Region: United States > Utah > Salt Lake City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#20 Business Hotel in Salt Lake City
#25 Family Hotel in Salt Lake City
Price Range: £128 - £289 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Salt Lake Marriott Downtown at City Creek 3.5*
Number of rooms: 515
Official Description (provided by the hotel):
Salt Lake Marriott Downtown at City Creek features an excellent fitness center and pool, and many other outstanding amenities. Our hotel in Salt Lake City, Utah offers an exceptional location adjacent to City Creek Mall and across the street from the Salt Palace Convention Center. ... more   less 
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Also Known As:
Marriott Salt Lake City Downtown Hotel Salt Lake City
Salt Lake City Marriott
Salt Lake Marriott Downtown At City Creek Salt Lake City, North America

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