It took 3 days & speaking with 3 people to book a block of 10 rooms, frustrating from the start. Family members were told the rooms had been all booked when they were not. The location and view were nice, room was an average Holiday Inn. As a priority member we usually check at 3:00 but the room was not cleaned yet. The front desk said they would call even it was ready, but at 5:30 we still had not heard from them so we stood in line 30 minutes end checked in. About 6:30 they called to say the room was ready, we were already in the room. The front desk was understaffed and took way to long to check in guests, but friendly & helpful when not busy. They need better training!
The elevators were slow and usually full when trying to go down. We waited for 7 elevators once.
The pool was nice because half of it is inside out of the sun.More