Not satisfied with customer service from night clerk Maria. She provided me with wrong room number and the key she room she provided me with was already occupied. She then did not even apologize for the mistake. She just provided me with another key. Then the TV did not work in my room and I called to report it, she asked if it was connected in the wall. yes, it was connected and she asked if I had tried to turn on the tv using side button , I did. She then proceeded to tell me that she would notify maintenance and this would be in the morning, didn't do me any good I was only there for one night. Now the daytime clerk, Kim was excellent, she greets everyone walking in or leaving. She has excellent customer service skills, Maria needs to spend some time with Kim to learn and experience the difference.
- Official Description (provided by the hotel):
- Best Western Corpus Christi Hotel. Overlooking Corpus Christi Bay and Marina, the hotel is across from the historic seawall, and minutes from beautiful beaches, restaurants, fishing boats, piers, golf courses, museums and attractions, such as the American Bank Center Arena, Texas State Aquarium, USS Lexington, Selena Museum and Padre Island. ... more less
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- Also Known As:
- Corpus Christi Best Western