I had been traveling for several months and not had this problem with any hotel until now. I use CLC (Corporate Lodging) for all my hotel stays. After confirming with phone calls and then in person at checkin, and even further with the desk clerk calling the Manager to verify, this Residence in called me 4 days and 3 cities later asking me for payment because there was a mixup! WHAT!
The Manager further explained that they thought CLC was the company I worked for and would need my Visa for payment. After some choice words and several phone calls from this Manager and telling them to call Corporate Lodging Co. I was offered points for being a gold member. Lost sleep, poor management, and lack of communication, but the breakfast is good.
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- Also Known As:
- Brownsville Residence Inn
- Residence Inn Brownsville Texas