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“Great” 4 of 5 bubbles
Review of Hampton Inn and Suites Brownsville

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Hampton Inn and Suites Brownsville
Ranked #2 of 25 Hotels in Brownsville
Certificate of Excellence
Monterrey, Mexico
1 review
“Great”
4 of 5 bubbles Reviewed 28 October 2013

Very good receiving at the front desk, the 3 days stay for a business trip was very confortable with spacious room and clean, breakfast was healty and i really love having fresh coffee at all times.... my only complaint would be the intermittent Wifi connection that was the only issue

  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Luis C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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241 reviews from our community

Traveller rating
    123
    73
    20
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    10
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Reynosa, Mexico
1 review
3 of 5 bubbles Reviewed 11 October 2013

I stayed in the hoter for 2 nights, after a week of return to home I checked my account statement and I noticed the Hotel had overcharged me 80 dollars 5 days after I stayed there, I called the Hotel to asked about the problem and the lady that answered me was extremely rude,, when I stayed there people was very nice, but when I called to ask about my problem the lady was very very rude

  • Stayed October 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Margarita G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doris P, General Manager at Hampton Inn and Suites Brownsville, responded to this review, 12 October 2013
Thank you for taking the time to answer our survey, guest feedback is crucial to our success. Everyday we strive to provide the best service, your response will ensure that we correct any wrong doing that went on. The incident should have been handled differently, we have talked to the desk clerk to make sure this type of service does not happen again. We look forward to you giving us another chance to be your hotel of choice. Thank you for staying at the Hampton Inn & Suites Brownsville, we love having you here!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Carrollton, Texas
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 September 2013

The rooms are spacious and the staff is Great. You can have a good hot breakfast at the hotel and for dinner walk to any number of restaurants on the same side of the road. And once you're full from dinner you can walk it off at one of many stores or even the mall. Not to mention there is a movie theatre within the mall.

  • Stayed September 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Danny G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doris P, General Manager at Hampton Inn and Suites Brownsville, responded to this review, 12 October 2013
Thank you for your kind words! We know that you have other hotels to choose from in the area so we strive to make sure that our guests feel welcomed and comfortable. Thank you for choosing the Hampton Inn & Suites in Brownsville. We love having you here!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Knoxville, Tennessee
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 17 September 2013

Another great stay at the Hampton Inn in Brownsville TX. ( 3rd time this year ). The quality of my stay has been the same each time. Very close to a number of restaurants and the Mall is located next door. If you have business in Matamoros MX. the border is just 7 to 10 min. from the hotel.

  • Stayed September 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Work2PlayGolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doris P, General Manager at Hampton Inn and Suites Brownsville, responded to this review, 12 October 2013
Thank you for your kind words! We know that you have other hotels to choose from in the area so we strive to make sure that our guests feel welcomed and comfortable. Thank you for choosing the Hampton Inn & Suites in Brownsville. We love having you here!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 16 September 2013 via mobile

Wont be stayin there as long as they have that person named Joe workin the front desk.He was not nice to family that came to visit us at the hotel.We had permission by management to be in lobby area with family to celebrate our return to Brownsville it was nearly 10 yrs but was soon stop due to more members of family arrived but we were to by day shift as long as we were respectful and controlled our behavior we were ok .

  • Stayed September 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Jessie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria, United States
Level Contributor
7 reviews
7 hotel reviews
5 of 5 bubbles Reviewed 3 September 2013

While traveling throughout the state I seek out Hampton Inn hotels because I know they are going to give me the best bang for my dollar. The Brownsville Hampton even surpassed my expectation in service, ease of access, and check in and check out. I would recommend this hotel to anyone.

  • Stayed August 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Robert K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 27 August 2013

After a horrible stay at another hotel, Hampton Inn really saved the day! Extremely nice staff, Cindy at the front desk was so helpful. Room was spacious, clean and very comfortable. I will be staying at this hotel from now on when I visit my family in the Valley.

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Celeste B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doris P, General Manager at Hampton Inn and Suites Brownsville, responded to this review, 29 August 2013
Thank you for your kind words! We know that you have other hotels to choose from in the area so we strive to make sure that our guests feel welcomed and comfortable. We look forward to serving you and your family in the future! Thank you for choosing the Hampton Inn & Suites in Brownsville. We love having you here!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn and Suites Brownsville

Property: Hampton Inn and Suites Brownsville
Address: 3000 N Expressway, Brownsville, TX 78526-4001
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Brownsville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Brownsville
#5 Family Hotel in Brownsville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Hampton Inn and Suites Brownsville 2.5*
Number of rooms: 98
Official Description (provided by the hotel):
Located on the frontage road of US 77-83, about 7 miles from the Mexican border and 25 miles from South Padre Island beaches. Each room comes with an always clean and fresh Hampton bed(R) and complimentary WiFi to help you stay connected. Enjoy our free hot breakfast each morning, stay active in our fitness room, take a dip in our outdoor pool, or stay productive at our business center. ... more   less 
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Also Known As:
Hampton Inn And Suites Brownsville Hotel Brownsville
Hampton Inn Brownsville
Brownsville Hampton Inn
Hampton Inn And Suites Brownsville Texas

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