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“Won't be back!!” 2 of 5 bubbles
Review of Hilton Garden Inn Albuquerque Uptown

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Hilton Garden Inn Albuquerque Uptown
Ranked #33 of 144 Hotels in Albuquerque
Certificate of Excellence
Albuquerque
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Won't be back!!”
2 of 5 bubbles Reviewed 27 June 2012

I booked this hotel because the ammenities listed online included room service. The room service was only available from 5:00 p.m. til 10:00 p.m.
The beds were supposed to be adjustable from hard to soft and neither one would adjust from what felt like the hardest setting. Miserable sleeping and back is just not feeling back to normal.

  • Stayed June 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank Melanie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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588 reviews from our community

Traveller rating
    287
    173
    70
    30
    28
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (88)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Swedish first
  • Any
English first
San Jose, California
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 21 June 2012

We recently stayed at the Hilton Garden Inn in Uptown Albuquerque for four nights and had an excellent experience there. The staff was helpful and friendly and our room clean and quiet (on the north side of the hotel away from the highway). We would recommend to our friends and return ourselves next time we're in town!

  • Stayed June 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Janet R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wichita, KS
Level Contributor
55 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 bubbles Reviewed 14 May 2012

This hotel was in a safe area, near the highway and was reasonably priced. It was very clean and comfortable. The complimentary breakfast was good.

  • Stayed May 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank goict
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prescott, Arizona
Level Contributor
166 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 bubbles Reviewed 19 April 2012

We had a quick stay here, just overnight, on a road trip across I-40. The location is close to I-40, but we didn't perceive a noise problem. Frankly, the noise from the HVAC masked any highway noise.

Hilton Garden Inn is my preferred brand when travelling. The rooms are spacious, clean, and well-appointed. Dining in the Great American Grill is reasonably-priced and offers plenty of choices.

My only criticism of this particular hotel is that some of the staff members were unprofessional. The agent at the front desk was distracted by some fire safety training going on elsewhere in the hotel, and offered TMI. Just check me in, OK? I've just spent 8 hours in my car getting here. The server in the restaurant didn't know how to make me a lemon drop martini. I would prefer if she had admitted it, instead of serving me an overly-sour version garnished with an olive. Yikes!

We were tired from our trip, so had dinner in the hotel. It was very good. In the morning we left early, before breakfast was available. But the kitchen staff was setting up and allowed us to snag some muffins and coffee before heading out.

Room Tip: Look for special rates online, e.g. AARP and AAA. Request a room on the side of the hotel away from...
See more room tips
  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank RunawayBoomer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kansas City
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 17 April 2012

I cannot say enough positive things about our very quick overnight trip at the Hilton Garden Inn.

We had been driving all day and were exhausted by the time we arrived at 9:30 PM. The front desk could not have been any more accommodating and friendly. I didn't realized until after we arrived, I needed to have a large amount of cake pops refrigerated and ice packs put in a freezer overnight. The front desk went to see if there would be room in the kitchen. She brought the chef back with her and he said he would make sure to take very good care of them. The next morning, they brought them out to us and they were absolutely fine. Of course I had to leave one to the chef for being so wonderful. :) Seriously - how accommodating were they? Just amazing!!

Ok, now for the room, it was very clean, spacious and up-to-date (well maintained). We had our 2 kids with us so we reserved a double queen room. It was the right size and roomy enough for the 4 of us. The Uptown area is the place to stay - lots of great restaurants, shopping and activities very close by. We felt safe in this area and it was also close to the highway.

I would definitely stay here again. I loved everything about it!!

  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank PreferTheBeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Camp Hill, Pennsylvania
Level Contributor
62 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 14 April 2012

The hotel certainly met the high quality standards of the Hilton Garden Inn chain. Receptionist was very friendly when we arrived. Fresh cookies at the desk and free water bottle for Hilton Rewards members. Room was very clean. Bathroom had a large supply of towels. Bed had comfort setting and was very comfortable. Hotel is located near numerous places to eat and convenience stores for fuel and snacks. Receptionist was very helpful in identifying area services.

Room Tip: Hotel is located near I 40. You may want to request a room not facing the highway.
See more room tips
  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MtRiver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penrose, Colorado
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 5 April 2012

It was the first time that we stayed at a Hilton, but it won't be my last. The rooms were big and very clean. The bed was a specail adjusted sleep bed but it didn't work that great. Maybe it was my fault who knows. The customer service was great from the maid service, front desk, dining area, and bartender everyone was so friendly. You can walk to all the restaurants and the shopping was also in walking distance. I will be back

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LakeConchasMike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Albuquerque Uptown

Property: Hilton Garden Inn Albuquerque Uptown
Address: 6510 Americas Parkway, Albuquerque, NM 87110
Phone Number:
Region: United States > New Mexico > Albuquerque > Uptown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#16 Business Hotel in Albuquerque
#25 Romantic Hotel in Albuquerque
#31 Family Hotel in Albuquerque
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hilton Garden Inn Albuquerque Uptown 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Hilton Garden Inn Albuquerque Uptown Hotel Albuquerque
Albuquerque Hilton

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