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“Loved our stay here!”

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Staybridge Suites Albuquerque - Airport
Ranked #29 of 143 Hotels in Albuquerque
Certificate of Excellence
Reviewed 23 August 2013

The Staybridge Suites near the Albuquerque Airport were so convenient for our travel plans.
Our suite was clean and comfortable. The bed was not as firm as we would have liked but still comfortable. We found it to be quiet and relaxing at the hotel.

The staff were very friendly and helpful to us. The breakfast served daily was very nice and each day different items are available. We were not able to take advantage of the social hour offered on Tuesday, Wednesday & Thursday evenings.

The shuttle service was great as they picked us up when we returned our rental car after hours.
It is really nice that they have washers & dryers that guests may use at no charge only need to purchase laundry detergent.

We would stay here again if we are back in the area.

  • Stayed: August 2013, travelled on business
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Thank amy7518
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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166 - 172 of 299 reviews

Reviewed 5 August 2013

Staff were all friendly and helpful. Room was clean, roomy, and had a kitchenette which was nice. The bed was softer than what we are used to, but still comfortable. The morning breakfasts were tasty with lots of variety of hot and cold foods. The shuttle service was very handy too, taking us directly to the car rental office when we decided to rent a car. They said they could also shuttle us to various other places in the area if needed, although we did not take them up on the offer since we rented a car. Very convenient to airport (within 5 minutes or so).

Room Tip: West facing rooms have a view of the New Mexico landscape. East facing rooms face the other hotels...
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  • Stayed: August 2013, travelled with family
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Thank xantippy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2013

The staff was friendly and helpful. We were "guaranteed" a handicapped room with roll-in shower that was given to another guest. The desk clerk checked and the other guest had not checked in, so she made the switch. They were oversold so timing was everything. They have drinks and free appetizers available, but only on Tues, Wed, and Thurs. There were limited glasses in the suite, but the bed was comfortable. If you are unfamiliar with the area, it's difficult to find. We drove through the airport and had to turn around before figuring it out. Check your maps before you turn off of I40.

Stayed: July 2013, travelled as a couple
Thank ScrappyTexan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Staybridge Suites Albuquerque - Airport, responded to this reviewResponded 8 August 2013

Dear ScrappyTexan,

Thank you for your feedback. We are pleased that you liked our comfortable bed. Please accept our apologies if your stay was negatively affected by the amenities of the room accommodations and service received. We appreciate you bringing this matter to our attention as the feedback we receive from our guests like you, enables us to target problem areas and take the necessary actions to improve our guest services.

Thank you for sharing your thoughts and we hope to serve you again soon.

Sincerely,

Zelyn N
Case Manager
IHGCare

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Reviewed 14 July 2013

First stay at a Staybridge Suites, I was expecting more for the price. Our suite on the 2nd floor was in need of a good paint job. The outdoor pool needed a vacuum. There was no ice. The bath towels were far from white, looked like something I would use to wash my car. Definite need for more signage in hallways with direction to room number and exits.

Stayed: July 2013, travelled with family
1  Thank Joyce1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Staybridge Suites Albuquerque - Airport, responded to this reviewResponded 30 July 2013

Dear Joyce1955,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the room condition and the swimming pool. We will look into this point. We are confident the necessary adjustments will be made, in order to ensure complete guest satisfaction. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare

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Reviewed 3 July 2013

We loved this place! Rooms were very clean and spacious. We had a 2 bedroom suite with 3 adults, 3 kids, and 2 dogs and didn't feel squished. The pool & mini golf was fun for the kids. It has lots of space to walk the dogs. The front desk was very friendly and helpful. We are traveling across country so the free laundry was great! All the machines (3 of each) were clean and worked! It is 2 minutes from the airport so it was very convenient for my brother & niece to catch their flight but I never heard any planes in the room.

  • Stayed: June 2013, travelled with family
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Thank tigger340
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2013

Price was reasonable, and the extras (free laundry, breakfast, evening drinks and snacks) make it a great value, especially for families. It was super-clean and the staff was very helpful. Fitness rom was okay. Close to airport.

  • Stayed: June 2013, travelled with family
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Thank Azriel23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2013

This was my second visit to this hotel,while the staff is friendly,the rooms clean it is not the same as the other Staybridge Hotels I have stayed at. After getting up at 2:30am and flying to ABQ I just want to get to the hotel and not leave. Most hotels have a nice evening social with food and drinks,not the case here. No wine or beer,others service wine and beer for free. The last Staybridge I stayed at served grill chicken which they cooked outside on the grill,mashed potatoes,vegetables,salad,rolls. There was also crackers and cheese,fresh fruit and a vegetable tray. Not in ABQ they served pizza which was not to good and salad. Breakfast at this hotel is ok not a big assortment of food unlike other Staybridge Hotels.

  • Stayed: June 2013, travelled with friends
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Thank pcc10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Staybridge Suites Albuquerque - Airport, responded to this reviewResponded 16 July 2013

Dear pcc10,

Thank you so much for your candid review of our hotel. Please accept my apologies for falling short of your expectations on some aspects of your stay. Rest assured that these issues will be looked into. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve. Thank you for staying with us and we all hope to have an opportunity to serve you again.

Sincerely,

Karen G.
Case Manager
IHGCare

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Additional Information about Staybridge Suites Albuquerque - Airport

Address: 1350 Sunport Pl SE, Albuquerque, NM 87106-1739
Phone Number:
Region: United States > New Mexico > Albuquerque
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Family Hotel in Albuquerque
#23 Business Hotel in Albuquerque
Price Range: £74 - £198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Albuquerque - Airport 3*
Number of rooms: 100
Official Description (provided by the hotel):
Albuquerque Airport hotel offers ideal location near junction of major highways. Welcome to the Staybridge Suites Albuquerque - Airport hotel, close to the junction of I-25 and I-40. Just a mile from the Albuquerque International Sunport Airport (ABQ), our hotel offers a complimentary shuttle to the airport and to any area attraction or business within a 3-mile radius of our accommodations. Located near downtown Albuquerque, our hotel is close to many attractions and activities. A few sights within 10 miles of our Albuquerque hotel include Old Town, the Albuquerque Biological Park, Journal Pavilion and Balloon Fiesta Park. Business travelers enjoy our extended stay Albuquerque hotel's location because of its proximity to area businesses, including Lockheed Martin, Kirtland Air Force Base, Sandia Labs, the University of New Mexico and the University of New Mexico Hospital. Our other convenient amenities for business travelers include complimentary high-speed Internet access, an on-site business center and flexible meeting space. Whether you're staying with us on leisure or business, you can appreciate our hotel's comfortable amenities, which are designed to make your visit memorable. Those cozy amenities include a 24-hour fitness center, a complimentary full breakfast buffet, putting green, home theater and on-site laundry services. Book your Albuquerque hotel room reservations now and enjoy excellent deals and rates. ... more   less 
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Also Known As:
Staybridge Suites Albuquerque - Airport Hotel Albuquerque

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