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Holiday Inn Express Hotel & Suites Midtown
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Reviews (285)
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All reviewsfront deskapplebee's restaurantsmall kitchenettecinnamon rollsthe breakfast areafree breakfastsitting areaparking lotbreakfast attendantfridge and microwaveovernight stopeach morningroom was comfortable and cleansleeper sofahot breakfastrooms are largewould stay here again
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161 - 166 of 285 reviews
Reviewed 7 November 2013

From the moment we walked in, it felt welcoming. Our stay was fantastic and couldn't have been more enjoyable. The hotel is in a great location for shopping and dining and the facility is in excellent condition with it's interior decor very pleasing. Our room on the 5th floor was terrific with an excellent view. The room could not have been more comfortable with all the amenities. Breakfast was delicious with added flavor thanks to Tania seeing to our every need and welcoming us to the new day. She is delightful. Needless to say, whenever we are in Albuquerque, this is where we'll be staying.

Room Tip: They appear to be all good. We enjoyed the 5th floor facing west.
  • Stayed: November 2013, travelled as a couple
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Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mandy G, General Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this reviewResponded 8 November 2013

JohnM,
Thank you for your feedback regarding your recent stay with us. We take pride in maiking sure all our guests have and enjoyable comfortable stay. The views in the room are great facing the west side of Albuquerque. We look forward to hosting you on yur next visit.
Thank you-Mandy

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Reviewed 25 October 2013

My Stay was superb! Facilities were great. Customer service was best given by Tanya Viola...she has great interpersonal relationship skills and makes a great breakfast. Thanks, Ms. Viola for a great stay...breakfast is the best part of the day. Rick McComas, Hobbs, NM.

Room Tip: rear of building by pool is best...away from street noise.
  • Stayed: September 2013, travelled on business
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Thank Richard M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mandy G, General Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this reviewResponded 1 November 2013

Rick
Thank you for the positive feedback regarding your recent stay. We are pleased that you enjoyed the breakfast as well as the staff. We look forward to your next visit.
Thank you-Brenda General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 October 2013 via mobile

I stayed here one night because it was right off the interstate and it was beginning to get dark. Very fancy hotel, awesome rooms and bathrooms, breakfast, etc but really expensive. Should move on down the road.

  • Stayed: September 2013
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Thank Mrspreston1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mandy G, Director of Sales at Holiday Inn Express Hotel & Suites Midtown, responded to this reviewResponded 6 December 2013

Dear Ms. Preston1,

Thank you for your recent review about the hotel, and we are grateful that you chose to stay at our hotel out of the many just off the interstate. We were also pleased to know that you enjoyed the rooms, breakfast, and bathrooms.

Thank you also for voicing your concerns about the value and pricing. I'm not sure what discounts or associations you may have had, but certainly we want to ensure guests feel that they have received a total value for their stay.

Thank you again for your feedback, and do hope you will give us another try when back in the area.

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Reviewed 15 October 2013

We arrived very late and were greeted with a huge smile! Everyone was so friendly and helpful with recommendations. Our king suite was clean and comfortable. Excellent location. Convenient to the highways, old town, shopping, and a ridiculous number of excellent restaurants! Would definitely stay here again.

  • Stayed: October 2013, travelled as a couple
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Thank Jsmithyman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mandy G, General Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this reviewResponded 1 November 2013

Jsmithyman
Thank you for the positive feedback regarding the property and staff. We look forward to hosting you on your next trip.
Thank you-Brenda General Manager

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Reviewed 15 October 2013

We stayed here for the Balloon Fiesta. Got in about 9PM and the staff at the front desk immediately asked if we had tickets for the shuttle. We hadn't known anything about it and they pointed out we could save money by not only taking the shuttle to the Fiesta but also if we ordered our tickets online before midnight. They directed us to the business center and helped us order and print the tickets. After what seemed like only a short nap, we were back downstairs at 3AM to get the shuttle. The free breakfast was already being set up and we were able to get a quick snack and hot drink before venturing out into the cold. The shuttle took us quickly to the meeting place at a local mall where we boarded school buses that had been pressed into action. The driver made sure we knew where to meet to return and advised us not to wait till the last minute as there was the possibility of being stranded. We made it back to the appointed place at the appointed time and were rewarded by a quick, uneventful trip back to the hotel where we immediately went to our room and back to sleep!

Later, the staff was extremely helpful in suggesting other things we could do for the weekend. Upon seeing my Pittsburgh Steelers jacket, they even pointed out a sports bar that was having a free ticket give-away.

I would be more than happy to stay at the Holiday Inn Express & Suites Midtown the next time we are in Albuquerque. In fact, the only things we could complain about were that the room (a suite) was rather awkwardly laid out and the remote control needed new batteries. All in all, not something that would prevent us from staying there again.

Room Tip: Higher floors have a great view of the city!
  • Stayed: October 2013, travelled with family
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Thank sharonp86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mandy G, General Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this reviewResponded 1 November 2013

Dear Sharnp86,

Thank you for taking the time to write such a positive review. I am glad you were able to enjoy the Balloon Fiesta it is an amazing site. I am pleased that the staff helped you to make your trip enjoyable. We look forward to your return.

P.S. GO STEELERS!!

Thank you-Brenda General Manager

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