I'm currently a guest in this hotel. Ill start with the positives. The room is clean, its also pet friendly. That's it. We paid extra for a room with a refrigerator and microwave. The refrigerator does not work, haven't tried the microwave. Just after I fell asleep on our first night the headboard FELL OFF THE WALL and onto my head. Because apparently they are just set on the wall with 2 hooks not mounted. Very unpleasant way to wake up after a long day. I asked for a extra blanket and pillow as there is only 2 very thin pillows and 1 very thin blanket and the front desk lady said she will let us know and never did. I was also charged for 3 nights when the charge should only have been for 2 nights. When my husband went to the front desk to talk see what we could do about the non working refrigerator and to tell them about my headboard incident the lady responded "well its been a bad day for you hasn't it." She then offered to move us rooms even though we were told there were not more of our type last night and we mentioned that to her and again another smart mouth response of "yeah i know i don't know why I'm even offering you one. and what I can give you is free WiFi." Which does not work by the way. Seriously I work in hospitality industry and I would never imagine saying that to a guest. I understand this in only a motel 6 I'm not expecting luxury by any means but I do expect a little respect for your paying guests. We will be speaking with the corporate office as no one in the hotel seems to care about anything there. I would like to be refunded for the extra charge and something should be done about the headboards.I will not stay here again just because of the attitude of the staff.
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- Also Known As:
- Motel 6 Albuquerque North Hotel Albuquerque
- Motel Six Albuquerque
- Albuquerque Motel Six
- Albuquerque Motel 6