We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“I am watching this hotel slowly get old and dingy”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hawthorn Suites by Wyndham Albuquerque
Ranked #48 of 144 Hotels in Albuquerque
SAN DIEGO
1 review
“I am watching this hotel slowly get old and dingy”
Reviewed 19 September 2012

1. lightbulbs out in room. 2. No battery in smoke detector. the wires were just hanging. 3 key to room did not work or were very difficult to get them to work 4. Overall the hotel was run down. 5.It is need of new carpet. 6. the laundry room is old and not fresh. The machines are all banged up and leaning on a floor that for flooding reasons is slopped. I would not want to do laundry there. 7. Why do most guest fight for parking in the front of the building? Because lighting in the back is poor and no real inviting entrance in the back. It needs some improvement. I have stayed here for many years and have seen it when it made me glad to have chosen this place. Now, I feel that I could stay somewhere nicer.

  • Stayed September 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank ROBERT M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam J, Guest Relations Manager at Hawthorn Suites by Wyndham Albuquerque, responded to this review, 21 September 2012
Dear Valued Guest,

First of all I would like to apologize that your stay was not 100% satisfactory. It is our goal here to make sure that each guest is 100% satisfied and his needs are taken care of. I will make sure that any problems you faced will be corrected . I encourage you to please give us one more try and I will make it worth your time. we highly appreciate you bringing these issues to our attention.

Thank you so much for your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,032 reviews from our community

Traveller rating
    268
    354
    231
    115
    64
See reviews for
362
237
108
228
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
A TripAdvisor Member
Reviewed 18 September 2012

We really enjoyed out stay at Hawthorn Suites for two night. The staff at front desk were very polite. Definitely would stay again.

  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam J, Guest Relations Manager at Hawthorn Suites by Wyndham Albuquerque, responded to this review, 21 September 2012
Dear Guest,

I would like to thank you for taking the time out of your busy schedule to leave us a review. It is review's like yours that drives us to improve our performance day by day. We hope to see you again soon and we thank you for making Sleep Inn your choice for stay.

Have a wonderful day!

See you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, GA
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 17 September 2012

I paid $60 through Orbitz for a pre-paid non-refundable room. I think that is about the right price for this place. I probably would've been upset had I paid more. While the hotel is clean and the staff is very friendly, the hotel is in dire need of a makeover. The wallpaper, carpet, elevator, and really everything else looks like it hasn't been updated in well over 20 years. For a person without a car, the dining options in the area are limited to a order-at-the-counter pizza joint called Dions and, unfortunately, the gas station in the parking lot doesn't sell beer because it is across the street from a church (according to the security guard). In short, if you don't have a car, once you check in, you are pretty much stuck until you get back on the shuttle.

  • Stayed September 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kimberly_Atlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam J, Guest Relations Manager at Hawthorn Suites by Wyndham Albuquerque, responded to this review, 21 September 2012
Dear Valued Guest,

First of all I would like to apologize that your stay was not 100% satisfactory. It is our goal here to make sure that each guest is 100% satisfied and his needs are taken care of. I will make sure that any problems you faced will be corrected . I encourage you to please give us one more try and I will make it worth your time. we highly appreciate you bringing these issues to our attention.

Thank you so much for your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Apollo Beach, Florida, United States
Level 3 Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 September 2012

Our stay at this hotel was an A+. Staff went beyond the call of duty, Room was excellent, We both enjoyed our stay and recommend it to everyone. I would stay at Hawthorn again...
thanks for a great stay.
Claire & Bob Upton
Apollo Beach, Fl

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Claire U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam J, Guest Relations Manager at Hawthorn Suites by Wyndham Albuquerque, responded to this review, 21 September 2012
Dear Guest,

I would like to thank you for taking the time out of your busy schedule to leave us a review. It is review's like yours that drives us to improve our performance day by day. We hope to see you again soon and we thank you for making Sleep Inn your choice for stay.

Have a wonderful day!

See you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oklahoma City, Oklahoma
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 September 2012

when booked thru Wyndham Rewards, the price is most excellent!
The packaged coffee that comes with the coffee maker (like others anywhere else I've stayed) is not good, the buffet coffee is somewhat better, but I may be spoiled by Starbux.

Room Tip: close to the university & with GPS ok when exiting I-40. Wyndham properties are always clean and...
See more room tips
  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marge T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam J, Guest Relations Manager at Hawthorn Suites by Wyndham Albuquerque, responded to this review, 21 September 2012
Dear Guest,

I would like to thank you for taking the time out of your busy schedule to leave us a review. It is review's like yours that drives us to improve our performance day by day. We hope to see you again soon and we thank you for making Sleep Inn your choice for stay.

Have a wonderful day!

See you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
1 review
Reviewed 4 September 2012

The room was clean and the king bed was very comfortable. We appreciated the mini fridge. Did not use the microwave or coffee maker, but we would have except for the included hotbreakfast. It was nothing special: scrambled eggs, sausage links, biscuits and gravy all from a steam table, plus cold cereal, juice and coffee. But it was WAY above a cold sweet roll and coffee we have had at other places. The Mexican restaurant they recommended was not at all like the good Mexican food we are used to in Phoenix, but the prices were reasonable. We would stay there again. Also the sign said pets were welcome, but we didn't see any.

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank deelou33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam J, Guest Relations Manager at Hawthorn Suites by Wyndham Albuquerque, responded to this review, 21 September 2012
Dear Guest,

I would like to thank you for taking the time out of your busy schedule to leave us a review. It is review's like yours that drives us to improve our performance day by day. We hope to see you again soon and we thank you for making Hawthorn Suites your choice for stay.

Have a wonderful day!

See you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albuquerque, New Mexico
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 August 2012

Clean, nicely appointed rooms, great staff (thanks Lauren for great dinner suggestion at the local Mexican Restaurant). Hotel was very accommodating even with a mix up in our reservations. Clean rooms, comfortable beds, and a nice plus with the microwave and fridge. Would highly recommend - AND not really airport noise even though we were 5 minutes away. Easy access to 25 as well!

  • Stayed August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rungmh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Albuquerque hotels
0.5 mi away
Super 8 Albuquerque Airport
Super 8 Albuquerque Airport
#25 of 144 in Albuquerque
517 reviews
0.7 mi away
Days Inn & Suites Airport Albuquerque
0.6 mi away
Comfort Inn Albuquerque Airport
Comfort Inn Albuquerque Airport
#29 of 144 in Albuquerque
485 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Sleep Inn Airport
Sleep Inn Airport
#50 of 144 in Albuquerque
347 reviews
0.6 mi away
La Quinta Inn Albuquerque Airport
7.5 mi away
Days Inn & Suites Albuquerque North
Show Prices
Show Prices
Show Prices

Been to Hawthorn Suites by Wyndham Albuquerque? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hawthorn Suites by Wyndham Albuquerque

Property: Hawthorn Suites by Wyndham Albuquerque
Address: 1511 Gibson Blvd SE, Albuquerque, NM 87106-5041
Phone Number:
Region: United States > New Mexico > Albuquerque
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Best Value Hotel in Albuquerque
#46 Business Hotel in Albuquerque
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Albuquerque 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
The Hawthorn Suites by Wyndham Albuquerque, New Mexico Prides Itself on Treating Every Traveler like Family. Enjoy an Extended Stay with Southwestern Hospitality in the Heart of New Mexico. Just Minutes from Downtown and Less than One Mile from Nearby Albuquerque International Airport, this Hotel is also near the University of New Mexico-UNM and the Albuquerque Convention Center. Take advantage of our Complimentary Airport Shuttle Service to and from the Airport. Whether you Stay for One Night or an Extended Stay, for Business or Leisure, our Convenient Location and Service will Cater to your Expectations and Guarantee you a Memorable Visit during your Stay in Historic Albuquerque. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, HotelQuickly and getaroom.com so you can book your Hawthorn Suites by Wyndham Albuquerque reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hawthorn Suites By Wyndham Albuquerque Hotel Albuquerque
Hawthorn Suites Albuquerque

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing