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Reviewed 17 August 2013

My wife and I spent one night at the Parq Central. We recommend it highly to all for the following reasons:

1. Comfortable bed: We had a great night's sleep on a wonderfully comfortable bed.
2. Soothing room decor & design: Our standard room was small but well-appointed with satellite TV, safe, adequate storage, easy-to-use air conditioning, large windows, and large shower. It was everything we needed to relax and unwind.
3. Service: We were greeted by a very friendly and informative staff person. We felt welcomed and valued.
4. Location: The hotel is very easy to get to from I-25 and is very close to the airport and several restaurants.
5. Free shuttle: The hotel offers a free shuttle to/from the airport terminal, airport car rental center, and downtown locations.
6. Continental breakfast: We enjoyed a great breakfast in the hotel's large and bright dining area. The choice included bagels, pastries, fruit, yogurt, cereal, and one hot item (two types of quiche on our morning).
7. Free internet. There is free wifi throughout the hotel. This includes a couple of computers near the lobby (which has a printer - great for your boarding passes!)

Some things to note:
1. The hotel does not have a restaurant or room service. There is a lounge on the top floor that serves small plates - but not full meals as such. There are several restaurants/diners within an easy walk of the hotel - but just bear this in mind if you will arrive very early/late.
2. The aforementioned rooftop lounge is the Apothecary Lounge. I found service here to be very poor - it makes me wonder if this is managed separately from the hotel.
3. There is a fitness center open 24 hours a day - but it is quite small (only four machines and a very small floor area)

We really liked the Parq, got a great deal, and would love to stay there again!

  • Stayed: August 2013, travelled as a couple
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1  Thank Gearoid9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NoelleWallace, Director of Sales at Hotel Parq Central, responded to this reviewResponded 7 October 2013

Dear Gearoid9,

Thank you for taking the time to write a review of your stay with us at Hotel Parq Central with such detail- this is a tremendous benefit to other travelers and we appreciate you sharing your experience. We are glad that your guest room was comfortable and that the amenities offered with your guest room worked well for you. We are especially pleased that the service you received in the hotel was genuinely friendly. We are so sorry that you did not have the same level of service in the Apothecary Lounge. Our Food and Beverage Manager is addressing this issue with his team and implementing new standards of service in attempts to ensure that the service received in the lounge is the same as that received in the hotel. We have started offering room service and are changing the menu in the Apothecary for Fall this week.

We appreciate you choosing to stay with us at Hotel Parq Central and we look forward to seeing you again soon!

All the best,

Noelle Wallace

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Reviewed 15 August 2013 via mobile

I am back at my Albuquerque haute - the Hotel Parq Central for a 2 night stay. I continue to like this spot in Central Avenue with some nearby eateries and bars. The rooms are good sized with the right amenities for a comfortable stay. Coffee is available at a serving station on each floor. This trip - steaming cups were promptly available at 6:30 am. An improvement over my last stay. Clearly I am a coffee addict and still miss in-room service. That issue aside - Hotel Parq Central is a solid stay in Albuquerque - and will continue to get my business.

  • Stayed: August 2013
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Thank dwgcontact
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NoelleWallace, Director of Sales at Hotel Parq Central, responded to this reviewResponded 7 October 2013

Dear dwgcontact,

Thank you for your continued support of Hotel Parq Central. We are pleased that you have enjoyed not only the hotel, but the neighborhood we are situated in as well. We are sorry that we fell short on having coffee available at 6:30 am on your last stay, but we are happy to have improved this for you for this trip. We now offer Keurig to be delivered to your room upon request, so please keep this in mind for your future visits.

We appreciate you taking the time to write a review of your stay with us and we look forward to your next trip!

All the best,

Noelle Wallace

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Reviewed 14 August 2013

We decided to stay at this hotel last minute and not sure what to expect. From the time we walked in to the time we checked out, we were very impressed. Emma, Allison and Kyle were FANTASTIC all evening. They are super friendly, always smiling and willing to help in any way. The only downside was the lounge upstairs. Food was good but service was not so good. The staff up there was far from friendly and uninviting. Consequently, we found other bars/lounges to hang out at for the reminder of our evening. It was a shame because the hotel is beautiful as is the bar and roof top view. Wish we cold have enjoyed it.

Room Tip: We stayed in the Traditional room. Would have stayed another night and tried a different room, but.....(well you know my complaint)
  • Stayed: August 2013, travelled as a couple
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1  Thank Pornjoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NoelleWallace, Director of Sales at Hotel Parq Central, responded to this reviewResponded 7 October 2013

Dear Pornjoy,

Thank you for taking the time to write a review of your stay with us at Hotel Parq Central. We are delighted that our team provided you with excellent hospitality, specifically Emma, Allison and Kyle at the front desk. We are so sorry to hear that your experience in the Apothecary Lounge kept your overall experience from being perfect. Our Food and Beverage Manager has addressed your service concerns with his staff and is implementing a training course to ensure that the level of service in the lounge meets the level of service in the hotel.

We appreciate you choosing to stay with us and we hope to have the opportunity to redeem the poor service experience you had in the lounge.

All the best,

Noelle Wallace

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Reviewed 11 August 2013

I booked HPC based on Expedia recommendations. After 22hr in transit the hotel was close by and easy to find. The welcome was exceptionally friendly, the down stairs was neat and tidy, and the room was the same. Stayed in a double and the bathroom and large walk-in shower was spotlessly clean.

Over the course of my stay, I asked for restaurant recommendations and everyone they suggested was a keeper. The best part was the staff offered to drive us in their courtesy van which allowed me to have a drink or two.

After a few nights in Roswell, I called to book for two nights before flying back to England and they greeted me like long lost friends. I stayed in a single this time and the room was again spotlessly clean. On this leg I visited the roof-top bar which is a must visit if you stay here. Happy hour is indeed a happy time. The views, drinks, and staff are just great.

I would definitely recommend HPC to any and all, and I look forward to visiting this great hotel again!

  • Stayed: August 2013, travelled with family
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2  Thank Jules V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NoelleWallace, Director of Sales at Hotel Parq Central, responded to this reviewResponded 7 October 2013

Dear Jules V,

Thank you for choosing to stay with us based upon reviews from Expedia. We are delighted to have met your expectations. Our team revels in providing genuine hospitality and we are so pleased that you felt at home during your time with us. We are happy that you were able to enjoy some of the local restaurants and enjoy a drink or two while you were out, knowing the shuttle would bring you "home" after dinner. The Apothecary lounge on the rooftop offers spectacular views, so we are glad you were able to enjoy some time up there during the second leg of your trip.

We appreciate your recommendation to other travelers and we look forward to your next visit!

All the best,

Noelle Wallace

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Reviewed 9 August 2013

Wonderful atmosphere! Every employee we met was very nice and did everything they could to make us happy. The bed was comfy, linens great, everything was super clean. The rooftop is a special, mesmerizing place to relax.

  • Stayed: August 2013, travelled as a couple
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2  Thank golfnpair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NoelleWallace, Director of Sales at Hotel Parq Central, responded to this reviewResponded 7 October 2013

Dear golfnpair,

Thank you for taking the time to write a review of your recent stay with us at Hotel Parq Central. We are delighted that each member of our team did their best to provide you with excellent hospitality- this is our greatest joy! We are pleased that you bed was comfy and your guest room was super clean. The Apothecary Lounge on the rooftop is a wonderful place to relax and we are happy that you were able to spend some time taking in the view.

We appreciate you choosing to stay with us at Hotel Parq Central and we look forward to seeing you again soon!

All the best,

Noelle Wallace

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