Our family had a wonderful stay at Hotel Parq Central. The lobby is beautiful, the rooms are very clean and nice, breakfast was delicious, and the staff could not be better!
We were picked up at the airport by the hotel shuttle -- a Suburban -- and the man driving gave us a nice description of Albuquerque. His name was Matthew and I found out late he was the "Revenue Manager" of the hotel.
We had thought of renting a car but we didn't need one as the Suburban took us everywhere we needed to go.
Matthew made sure we had a nice room and whenever he saw us he asked what the hotel could do for us to improve our stay.
I travel some for business and have stayed all over the country. I have never been to as nice of a hotel (it is a smaller hotel converted from a hospital -- very unique) but especially I have never come across employees who care so much for the customer.
In this age of lousy customer service, this hotel is almost shocking in how nice they are. Anything they can do to help, they will.
The atmosphere is very laid back and friendly. There is a cute "hotel dog" that the kids loved playing with.
I asked Matthew who owned the hotel as it didn't seem like any place I have stayed. He said it was privately owned by some investors whose goal is to make the experience of staying in the hotel a wonderful experience.
They have met their goal.
By the way, the rooftop is spectacular -- view of the city and very relaxing.
I've never been motivated to write a review of a hotel before but Parq Central is that impressive that you almost have to give them a review.
All of the staff was wonderful -- I do want to especially tell you that Matthew made us feel very comfortable. I had to leave to another city for business and my family (and an 88 year old great aunt) stayed behind. Matthew assured me he would take care of my family and it was genuine.
I truly felt comfortable leaving them as I knew the hotel would make the rest of their trip a unique and enjoyable experience.
If you stay in Albuquerque, you need to go here. We took one day and went to Santa Fe -- stayed in a nice hotel there. It would normally have been very impressive -- but it lacked "character" and when we returned the next day to Albuq the feeling was "Ahhh..... we are at home at Parq Central."
- Official Description (provided by the hotel):
- The perfect blend of contemporary comfort and historic elegance, our boutique hotel is ideal for leisure and business travelers in search of superior service and a memorable place to stay in Albuquerque. This is a place to rest, relax and refresh with stylishly appointed guestrooms, an outdoor dining plaza, spacious garden park and a rooftop lounge with panoramic views of the mountains, downtown city lights and enchanting Southwest sunsets. Don’t just stay in Albuquerque — get away to an urban oasis at Hotel Parq Central. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Travel Republic (UK), Booking.com, Priceline, TripOnline SA, Traveltool, S.L.U., Evoline ltd, getaroom.com, HotelQuickly and Cancelon so you can book your Hotel Parq Central reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.