I normally stay at the Andaluz when coming to Albuquerque, but this time it was booked up and with so many overwhelming positive reviews, I must admit, I had high expectations for Parq Central. This review is based on my expectations of a well-rated 5-star hotel. It is a fine hotel, but I do not see the overwhelming appeal that other reviewers do.
* Clean rooms (mostly - a couple of hidden stains on the inside of the bathroom door and the pull-out desk)
* Good complimentary continental breakfast - great pastries, quiche, fresh fruit. Selection is virtually the same every day, and while good, is fairly limited.
* Good quality soaps and toiletries
* Good value - free parking, reasonable rates
* Front desk staff seemed a bit inexperienced and strangely timid. After checking in, a staff member gave me an unprompted instructional tour of the hotel - explaining breakfast, how to get coffee, how to get ice (with show and tell), and walking me into to my room and explaining where the fridge was, etc. This guided tour felt awkward and completely unnecessary.
* No hotel restaurant (except for tapas at the roof bar)
* Lobby floor was almost too clean - each time I walked through the lobby, the floor was either being mopped or was still damp from being just mopped.
* Several quirks made the room a little bit uncomfortable...
1. The guestroom door had gaps around the edges, allowing bright light from the hallway to shine into the room, acting as a permanent nightlight. I hung my bathrobe in front of the door to block some of the light, though, admittedly, it was kind of creepy having a shadowy figure hanging in the doorway at night.
2. The low rumble of dragging furniture coming from the ceiling was a constant feature from about 9pm-12pm every night in my third floor guestroom, as the fourth-floor rooftop bar was directly above my room. This made it hard to sleep well.
3. The guestroom doors slam quite loudly if you aren't careful. My neighbor felt it necessary to test the loudness of his door about 10 times in a row at 1am.
4. The door to the bathroom is a sliding door and does not fully close, lock, or latch shut. It also slams easily. This is awkward for privacy reasons if you travel with anyone else.
5. The sink basin is square shaped and flat bottomed, and this makes it very difficult to rinse the sink clean after shaving.
6. Overall impression of the rooms is that they could use better decor. They were spacious, but felt sparse and lacked character.
I normally sleep better at hotels than I do at home - but because of the noise and hallway light, this past week at the Hotel Parq Central has not been a restful one for me. Your mileage may vary. I'll be sticking with the Andaluz next time I'm in town.
- Official Description (provided by the hotel):
- The perfect blend of contemporary comfort and historic elegance, our boutique hotel is ideal for leisure and business travelers in search of superior service and a memorable place to stay in Albuquerque. This is a place to rest, relax and refresh with stylishly appointed guestrooms, an outdoor dining plaza, spacious garden park and a rooftop lounge with panoramic views of the mountains, downtown city lights and enchanting Southwest sunsets. Don’t just stay in Albuquerque — get away to an urban oasis at Hotel Parq Central. ... more less
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