This is a Post by post account from Facebook of my wifes stay at this hotel on July 5, 62013.
Made it to New Mexico. Staying at the Suburban Extended Stay. The most disgusting hotel I've ever been to in my life. A security guard let me in to get my room, a gang member was standing outside my room but he seemed nice actually. The room had damp towels with a couple of hairs on them, the coffee pot had some tasty old coffee waiting for me, the room had not been clean, at all, probably ever. It's already paid for, and I'm exhausted. I feel unsafe and worried about my vehicle getting stolen. I just want sleep. I went back to the office to get clean sheets and clean towels but the security guard wouldn't give me any. We brought our own pillows so I'm praying I don't get lice. I'm never using Priceline again, if I survive.
Now the clerk at suburban extended stay in albuquerque told me they made a mistake and put us in a room that hasn't been clean. He said I should have asked for another room! I told him I insisted on another room or at least clean sheets and towels and she refused me! I'm calling the chain and writing a review and never staying here or in any if their hotels again.
I was given a dirty room last night. When I went back to the office to complain and ask for clean towels and sheets I was refused. I was not given another clean room either. It was 1 in the morning, raining, and I had driven 14 hours. I stripped the bed used my own pillows and slept for a few hours. This morning I went down to get clean towels and report my experience with the "security guard" I was told by the desk clerk that I should have asked for a clean room or left! He (Darwin) said it was my fault for staying!
So, there you have my wifes experience at this hotel. Looking at the post prior to mine I see a theme developing here. Hopefully management gets a handle on their issues.
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- Also Known As:
- Suburban Extended Stay Albuquerque Hotel Albuquerque
- Albuquerque Suburban Extended Stay
- Extended Stay Albuquerque
- Albuquerque Extended Stay