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“Will Give This Hotel Another Chance”

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Holiday Inn Express - Balloon Fiesta Park
Ranked #75 of 144 Hotels in Albuquerque
Saint Louis, Missouri
Level Contributor
49 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Will Give This Hotel Another Chance”
3 of 5 bubbles Reviewed 29 January 2012

This hotel has a convenient location for us, close to I-25 with access to Albuquerque destinations we like, and not far from Rio Rancho where we visit family. On the same lot is a Phillips 66, a convenience store, and a Carl’s Jr. The location is also very close to the Balloon Fiesta grounds.

This is a lower mid-level hotel with most of the necessities we want for a reasonable price.

The breakfast is fairly typical of this style of hotel and more than adequate for us. It included a pancake machine which worked well and provided some variety to the usual fare of cereal, juice, bread and roll varieties, fruit, etc. The attendant provided good service and overall the breakfast was a plus.

We found the facility to be pleasant and clean.

There are two computers and a printer in the entry area for those who need them. We did not use the pool or workout facility.

As mentioned in other reviews the bathroom is small. Exactly the length of a bathtub, to be exact. One person can manage fine, but the toilet and door occasionally get in the way. The shower enclosure floor was faulty in some way and made loud creaking noises as we stood in the shower.

We had a suite which suffered terribly from dim lighting. The light situation was worsened by a broken desk lamp and a burned out light bulb in a wall lamp. We asked that the lamp be replaced and the desk clerk promptly brought us a replacement. The room’s wet bar was above average, well lit with a fridge, coffee maker, and microwave.

Our room was not made up on our second day even though the housekeeping cart was at our door when we left the hotel. The desk provided clean towels when we returned that night, but the event hurt our overall impression of the place.

This hotel has many things going for it but this particular experience was not what it should have been. It strikes me that our issues could have been prevented by the housekeeper and might not be typical of every guest’s experience. Given the things we DO like about the hotel, we will give it one more chance sometime in the future.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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122 reviews from our community

Traveller rating
    37
    36
    22
    16
    11
See reviews for
45
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
arizona
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 5 January 2012

What a great hotel! Staff was always helpfull and kind espescially when the roads were closed due to storm. They extended our checkout time at no charge and helped us watch for when the roads reopened. The room-suite was great with lots of space and comfy beds. The breakfast was so good and plentiful. ( Warm cim- rolls) It had the coolest pancake maker that I ever saw. The only negitive thing was too much clorine in the pool and hot tub. But we understand why. This is our new favorite place to stay when we travel to Colorado from Arizona. Thanks for the great stay!

Room Tip: The room suite has lots of nice space when traveling with kids and it's not too much more in pri...
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  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank sunshine2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albuquerque, New Mexico
Level Contributor
84 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
2 of 5 bubbles Reviewed 14 November 2011

I stay at a lot of Holiday Inn Express hotels, so this ranking is very much relative to the general HIE I have experienced across the country. Overall clean and comfortable. But this HIE is rather quirky compared to the others. Room was very small. Bathroom was not as clean as I would like to see. The TV is rigged so you cannot use alternate inputs (e.g., A/V input from an iPad), even though the inputs are on the TV. Remote was dead. Bathroom is very small. No good restaurants nearby (it's located in a light industrial area). No Priority Club water at check in (not a real big issue, but it's nice to have). Charge an extra $10 for the second adult. More strict than average cancellation policy (24 or more hours out). So overall, for the same money, I will be staying at a different HIE. in ABQ on my next trip.

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Albuquerque hotels

Edina, Minnesota
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed 28 August 2011

After a long drive through NM. I decided to stay the night in Albq. before leaving town on an early morning flight from the Albq. Airport. The only request I had for the front desk clerk was to please give me a quiet room. He put me on the 2nd floor in the middle of the hotel as he smiled at me. This room happened to be across the hall from a family with 4 kids who never stopped opening and slamming the door. They also had several friends in rooms all around me with a number of kids. When I went out for dinner, I told the same front desk clerk, there were a lot of noisy kids around my room, who kept talking and playing outside of their rooms, along with running through the hall. He then told me the hotel was full of kids on all the floors. I told him that was not very good and he should have warned me when I asked for a quite room. That was the end of our discussion and also the LAST TIME I would ever frequent this hotel on a weekend if ever at all, given a choice!

Room Tip: Ask if there are any kids teams staying at he hotel during the evenings you will be trying to sleep...
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  • Stayed August 2011, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank vikingstwinsman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tempe AZ
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 28 July 2011

We stayed on the first floor with the elephant family right above us. STOMP STOMP STOMP.. ARG.
We required a handicap room. For being a newer property, the handicap room is little to be desired. If you are in a walker, you cant reach the AC / Heat controls, the desk or the TV. The tub was coverted to handicap, but the handles on the wall block access to use the tub. This should have been converted to a walk in shower like other properties.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Jeff R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albuquerque, New Mexico
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 27 June 2011

I stay at this hotel on a regular basis and it is a good hotel. The beds are comfortable and the rooms are clean. The bathrooms are extremely small but not a deal breaker. The neighborhood is a little bit on the industrial side, but not horrible. It is very close to freeway access. If you need a decent place to stay at the edge of town this is a good hotel. The staff is very friendly and helpful.

  • Stayed February 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank ABQgambler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santa fe
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 22 January 2011

The rooms were beautiful and looked recently remodeled. The bed and beddng were really comfortable.
but the night front desk clerk, Hunter, saw to our every need.
the breakfast gentleman was great too. the hotel was very quiet and we got a good night's rest.

  • Stayed November 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank tootybabe22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express - Balloon Fiesta Park

Property: Holiday Inn Express - Balloon Fiesta Park
Address: 5401 Alameda Blvd NE, Albuquerque, NM 87113
Phone Number:
Region: United States > New Mexico > Albuquerque
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #75 of 144 Hotels in Albuquerque
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express - Balloon Fiesta Park 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Albuquerque North-Balloon Fiesta Park was designed to provide a comfortable stay, whether you are traveling for business or pleasure. We take great pride in our property and our staff is dedicated to providing total guest satisfaction. We are minutes from the Albuquerque International Balloon Fiesta Park and Sandia Casino, with easy access to Interstate 25. Hotel features include complimentary hot breakfast and free local phone calls. Visit Albuquerque, NM and stay smart at the Holiday Inn Express Hotel. ... more   less 
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Also Known As:
Holiday Inn Express - Balloon Fiesta Park Hotel Albuquerque
Holiday Inn Express Albuquerque
Holiday Inn Albuquerque
Albuquerque Holiday Inn

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