We have stayed at this hotel multiple times. Last time there were problems with breakfast area and climate control. I thought is might just be an anomaly due to past pleasant stays.
We stayed on August 26-28 of this year. The first night, there was no Do Not Disturb sign for our door. My husband called down and spoke to the manager who told him he would bring up a sign and put in in our slot. We woke up the next morning and there was no sign.
The next evening, my husband picked up a Do Not Disturb sign from the front desk and put it in our door. We were awakened the next morning about 8:00 AM by loud laughter in the corridor. I opened the door and there were two housekeepers-a male and female laughing loudly right outside our room which had the Do Not Disturb sign visably in place. There were no other room doors open. I asked them if they did not see the sign and they laughed at me. I did notify the front desk when we checked out and all they said was, "Oh, really."
There were also problems with the breakfast area. Food was lukewarm, what there was of it. Employees standing around eating and laughing. Customers were being totally ignored.
Don't think we will stay here again, despite the convenient location to things we enjoy doing. It isn't worth the aggravation.
- Official Description (provided by the hotel):
- The Holiday Inn Express Hotel & Suites Albuquerque North-Balloon Fiesta Park was designed to provide a comfortable stay, whether you are traveling for business or pleasure. We take great pride in our property and our staff is dedicated to providing total guest satisfaction. We are minutes from the Albuquerque International Balloon Fiesta Park and Sandia Casino, with easy access to Interstate 25. Hotel features include complimentary hot breakfast and free local phone calls. Visit Albuquerque, NM and stay smart at the Holiday Inn Express Hotel. ... more less
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- Also Known As:
- Holiday Inn Express - Balloon Fiesta Park Hotel Albuquerque
- Holiday Inn Express Albuquerque
- Holiday Inn Albuquerque
- Albuquerque Holiday Inn