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“Good location, nice staff, needed some cleaning” 3 of 5 bubbles
Review of Econo Lodge Downtown

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Econo Lodge Downtown
Ranked #81 of 144 Hotels in Albuquerque
GreenLeadersBronze level
Delray Beach, Florida
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Good location, nice staff, needed some cleaning”
3 of 5 bubbles Reviewed 26 March 2014

The staff was very nice and seemed genuinely interested in pleasing their customers at the Econo Lodge Downtown. The location was spot on and felt very safe and it was awesome we could literally park our car right at the door to our room. My one complaint is the cleanliness. I found dried pee spots on the toilet and also some unknown sticky substance on the sink counter. I wish I would have just asked the friendly staff to have it cleaned because I'm sure they'd have been happy to help. Overall, I don't think you can get much better for the price! Also, if you got it, use your AAA discount!

  • Stayed March 2014
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Littlesunflower22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Front D, Guest Relations Manager at Econo Lodge Downtown, responded to this review, 26 March 2014
It gave us great pleasure to read you that overall you had an enjoyable experience at our hotel. Your comments will be shared with our staff, thank you. They will be most happy to hear that their sincere efforts to serve and care did not go unnoticed or unappreciated. We are also pleased to learn that our ideal location and reasonable prices worked for you. We sincerely hope you will choose to stay with us again in the near future. Have no doubt that we will double our efforts to ensure each room is spotlessly clean and you can trust our staff to serve you with the same boundless energy and enthusiasm.
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92 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
Guardamar del segura
Level Contributor
83 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 24 March 2014

The only thing wrong with this hotel is that it's a bit tired.. But it did have everything we needed, and as we've continued our road trip I realise you can't take them for granted. There's a hotel across the road with a swish lounge that sells very expensive drinks.. A restaurant down the road that did good meals, bus stop right outside, and it's right near the major road junctions.

  • Stayed March 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Anne Lorraine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Front D, Guest Relations Manager at Econo Lodge Downtown, responded to this review, 26 March 2014
It always brings us immense pleasure to read such kind praises for our hotel. There is no better reward than to be well appreciated by someone who has experienced first-hand the accommodation and services we proudly offer. We thank you for recognizing the many advantages that come with staying in a strategically located hotel.

We wish to thank you for your candid comment on our hotel's appearance. Please know that we have plans to renovate it to make the exterior much the high level of service we strive to achieve each day.

It was a pleasure serving you. We hope you will stay with us again in the near future.
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Atlanta, Georgia
1 review
5 of 5 bubbles Reviewed 5 January 2014

The hotel was clean and the staff was friendly and courteous. The hotel was situated right in downtown so it was very convenient to walk down to restaurants. The room was quiet and comfortable. The breakfast was adequate.

Room Tip: Non Smoking rooms
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Green Features: The hotel practices many of the environmentally- friendly practices. One such is reducing laundry and encouraging guests to use the same towels and sheets if they are staying for a couple of days, there by saving thousands of gallons of water used to wash laundry.
  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank leeza_j2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean J, Manager at Econo Lodge Downtown, responded to this review, 11 January 2014
Our dedication to serve is fuelled by the wonderful feedback our guests openly share to us, thank you for choosing to stay with us and giving us an opportunity to show you the kind of service we are willing to give our valued guests. The appreciation you have for the overall cleanliness, the convenient location as well as the great customer service is indeed inspiring and heart-warming. Rest assured that we will always seek to further excel in the delivery of our services. We hope to see you again very soon.
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Clovis, New Mexico
Level Contributor
1 review
5 of 5 bubbles Reviewed 31 December 2013

I have stayed at this property almost everytime I have traveled to Albuquerque (several times a year) since 2006. The staff is consistent and they really go the extra mile to as far as remembering details and making it feel like home. I noticed on my recent stay in early December that they have a new Wi-Fi system that is much faster and has a stronger signal. The rooms were refreshed about a year ago with new furniture, carpet, and wall decor. Overall this I am consistently happy with Econo Lodge Downtown and find them to be an outstanding value and a warm, welcoming place to stay! Kelly (the female half of the owners) and her crew really take pride in the property and she always makes a point to come out and welcome me back when I stay there.

Room Tip: The upstairs room closest to Central is very nice in my opinion but I think it is also the one where...
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Green Features: If you are staying more than one night they have good policies in place to limit towel and sheet washing if desired.
  • Stayed December 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jrlavine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean J, General Manager at Econo Lodge Downtown, responded to this review, 13 January 2014
It is an honor to continually serve you then and now, thank you for being our inspiration to always seek excellence in everything we do. We wish to let you know that our dedication to serve you is beyond compare and you can be assured that we will give you nothing but the best service there is to offer at all times. The notice you gave with regards to the high speed internet, the reliable staff and the overall comfort you felt while staying with us is indeed heart-warming. Thank you for constantly choosing to stay with us. We at Econo Lodge Downtown, couldn’t be more excited to serve you again on your next visit to the area. We hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Knoxville, Tennessee
2 reviews
5 of 5 bubbles Reviewed 17 December 2013

i went to albuquerque for a funeral so i thaught mit was going to be depressing,well i must say your hotel was the most pleasnt and clean place ive ever been. and the people there were very pleasnt always very helpful. anytime i had a question or needed anything i always got a smile and of course very prompt. there mwas a girl at the front desk teressa i believe. always pleasnt and ill never forget the way she spoke as if she knew me for years that was nice and i felt so comfortable after we spoke. it made it so easy to enjoy my visit i didnt want to leave my nice quiet clean room. unfortuneatly i had to leave but ive desided to go on a extra vacation just to go to the one place that really felt like home... thats right my friends your hotel is the most wounderful place ive ever been and im telling the world me and my friends will never stay anywhere else!!!!! so again thank you for a wounderful experiance.

Room Tip: well i dont smoke so ask for non smoking otherwise all the rooms are wounderful
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  • Stayed December 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank alison r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean J, General Manager at Econo Lodge Downtown, responded to this review, 13 January 2014
The inspiration we get from hearing your wonderful feedback is the driving force why we pour out our hearts into ensuring that our guests get nothing but the best service there is we can offer. Thank you for choosing to stay with us, and making the effort to share to us your wonderful hotel experience. Our goal is to give you excellent service, and you can count on us to work harder than hard to attend to your needs at all times. Thank you for all your appreciation and recommendation, we certainly look forward to seeing you again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Red Deer, Canada
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 3 December 2013

Stayed for one night; chose because of downtown location. Friendly staff, beautiful large and clean room with all the amenities. The full hot breakfast was a nice bonus. Very easy to get to the old town and then back onto the highway. Highly recommended.

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dennpete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean J, General Manager at Econo Lodge Downtown, responded to this review, 13 January 2014
It brings us immense joy to know that we have served you well, thank you for taking the time out of your busy schedule to share your heart-warming appreciation. It is indeed our goal to make the stay of our guests a pleasant one to remember. The liking you expressed with regards to our great room, the reasonable price as well as the staff and the breakfast served gives us more reason to strive harder than hard to further excel in the delivery of our services so that we can always keep our customers happy at all times. Thank you for choosing to stay with us, and we sincerely hope to serve you again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 22 October 2013

Clerk was accommodating and gave me a larger room for same price. Unfortunately the Wi-Fi in my room did not work at all. I asked for a different room but was refused. It so happened that the internet technician was at the motel repairing the internet. He insisted that my laptop was broken and that his Wi-Fi connection is working fine. I found out later that there is desktop pc in the front desk area that can be used by guests. Wi-Fi was working near the check-in desk but nowhere else. Very funny as the giant billboard out front advertises "FREE HIGH SPEED INTERNET".
What a joke!

Breakfast consisted of bread, danish, fruit and cereals. Danish pastries tasted like curry and onions.

Room Tip: Make sure that your Wi-Fi works in your room before you pay.
See more room tips
  • Stayed September 2013, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Kermit D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean J, General Manager at Econo Lodge Downtown, responded to this review, 13 January 2014
We are certainly open for constructive feedback and we wish to let you know that all your comments and words of encouragement inspires us to continue our effort for service excellence. Thank you for bringing your concerns to our attention, for this will greatly aid us in improving our hotel services in total. The feedback regarding the problems you encountered with the internet connection is indeed troubling. We would like to sincerely apologize for our shortcomings, and we assure you that this issue will be subject for evaluation so that proper modifications will be implemented. We hope that we may be given a chance to better serve you should you reconsider and stay with us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Econo Lodge Downtown

Property: Econo Lodge Downtown
Address: 817 Central Ave NE, Albuquerque, NM 87102-3605
Phone Number:
Region: United States > New Mexico > Albuquerque
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#9 Green Hotel in Albuquerque
Price Range (Based on Average Rates): £
Hotel Class:2 star — Econo Lodge Downtown 2*
Number of rooms: 44
Official Description (provided by the hotel):
The Econo Lodge Downtown Albuquerque hotel near the Albuquerque Convention CenterThe Econo Lodge® Downtown is conveniently located less than one mile from the Albuquerque Convention Center and the University of New Mexico. This Albuquerque, NM hotel is close to popular attractions like the Albuquerque Aquarium, the Rio Grande Zoo, historic Old Town Albuquerque and the Albuquerque International Balloon Fiesta.The Albuquerque International Sunport airport is three miles away. The surrounding area offers a variety of entertainment venues, shopping centers and eateries. The hotel is close to several restaurants and cocktail lounges, including the Artichoke Café, McDonald's, Milton's Family Restaurant and Coaches Sports Grill.Superior hotel accommodations include:Free continental breakfastFree local callsFree coffeeOutdoor heated poolPet-friendly hotel (stay fee applies)This Albuquerque, NM hotel also provides business travelers with additional conveniences like large work desks and access to fax services.All spacious guest rooms come equipped with refrigerators, microwaves, hair dryers and coffee makers. Some rooms feature balconies. Non-smoking and handicap accessible rooms can be requested.Ample parking is provided on the premises and can accommodate most vehicles and trucks.The Econo Lodge Downtown offers ideal accommodations, friendly customer service and affordable rates, with easy access to all Albuquerque, New Mexico attractions. ... more   less 
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Also Known As:
Econo Lodge Albuquerque
Albuquerque Econo Lodge

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