I arrived around 9:00 pm, was the only person there to check in, but I has to wait because the woman at the desk was talking on the phone. Originally, she did not acknowledge me at all, but then after a few minutes of me standing there she did mouth to me "that she should be with me in a minute", but then kept on talking. Really, you can't put the phone down to check in the 1 person waiting at the desk? Then after checking me in she did not tell me where the elevators were, what time check out was, or any of the usual information. Very disappointing. The room itself was fine, bed was comfortable, usual amenities. I went to the bar/restaurant that night. The waitress was very nice, but it took an unusually long time to get a simple quesadilla. The next day I ate in the restaurant for lunch, the hostess gave me a menu with only 5 items on it because they were "expecting to be busy", but the two tables seated right after me were given the full menu. My burger was fine, but I would have preferred something off the full menu. And only 4 tables were being used, so why did I have to have a limited menu. Weird. I would not choose to stay at this hotel again.
- Official Description (provided by the hotel):
- Crowne Plaza Albuquerque, the only Crowne Plaza in the state of New Mexico; with our southwestern hospitality and decor is the perfect hotel destination for both business and leisure travelers. The hotel is located on a 14-acre oasis in the university & midtown district that captures the unique flavor & artistry of the southwest. We are located minutes from historic Old Town, Balloon Fiesta Park, championship golf courses, casino entertainment as well as world class shopping opportunities. Centrally located at the crossroads of New Mexico, our hotel is your headquarters to go out and explore the best New Mexico has to offer! ... more less
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- Also Known As:
- Crowne Plaza Albuequerque Hotel Albuquerque
- Hilton Hotel Albuquerque
- Albuquerque Hilton Hotel
- Hilton Albuquerque