This is for the Menaul & Eubank location.
How hard is it to fry chicken, when frying chicken is the only thing you do?
Went in at 4:36PM on a saturday, ordered 2 of their new tender crunchers and waited and waited and waited. They had at least 5 people working there, two were management as they had on their white shirts. All they kepted saying is "we are out of white chicken", "should be another 8 minutes" and "would you like some spicy chicken, we have plenty, no one ever orders it".
Gee, that should be their new slogan!
The tender crunchers were already fried so I do not see what the hold up was. After about 25 minutes, large orders were coming out and about 4-5 people who ordered after me had already received their chicken. When I inquired about my order, the manager in the white shirt was quite rude, so much for customer service. When I acquired about talking to the owner, mr white shirt just tossed over a box and said "call the 800 number, we are corperate owned".
Gee, the head office must be proud of this fella!
Better to drive a little farther and eat at Golden Pride Chicken or even Chick Fil A if you want better food and better customer service.
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