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“beautiful embassy quality”

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Embassy Suites by Hilton Albuquerque - Hotel & Spa
Ranked #26 of 143 Hotels in Albuquerque
Certificate of Excellence
GreenLeadersSilver level
Reviewed 9 March 2010

We stay at embassy whenever we can. Love the large CLEAN rooms. Everything always looks new.
We were disappointed in the "Mgr.s reception" Usually they have lots of great food. This time only pretzels and lots of candy, cookies. YUK There was some fruit, not what I would expect from an Embassy.
The morning breakfast was fabulous. Their usual, lots of everything; and GOOD.

  • Stayed: February 2010, travelled as a couple
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Thank srtxtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,298 - 1,304 of 1,442 reviews

Reviewed 24 February 2010

The hotel is very nice and clean, but the staff is the BEST. They are professional and try to make your stay as good as possible. They are also very honest. I forgot my purse with more than $700 cash and two credit cards with more than $25000 available credit in the restaurant. It was brought to my hotel room by the bellhop before I realized I had forgotten it. We have stayed at this hotel twice and both times it was awesome.

Stayed: October 2009, travelled as a couple
Thank champsma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2010

We have stayed at the Embassy suites & spa twice and will be back anytime we're in Albuquerque, NM. The food is delicious, and delivered promptly to your room. I had salmon & my husband had a steak, cooked to perfection! The snacks at the evening managers reception run out quickly & was slow to get refilled. The pool & spa was kept nice and clean with fresh towels. We ate dinner out at the Chama river brewing co restaurant one Saturday night, and not wanting to drink & drive tried to get a cab home! We waited over an hour with tired children. Too bad the hotel doesn't offer restaurant runs in the mini bus that just sits there (for promo events)! They don't even offer an airport shuttle. That is the only complaint! But we love to visit this hotel, and will do so in the future!

  • Stayed: December 2009, travelled with family
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1  Thank Lady_Porsche
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 January 2010

We fly in to Albuquerque a lot, visiting family in the 4 corners area. Usually need to stay one night in the town, depending on the airline schedules. We have found the Embassy Suites to be consistently clean and beautiful, with prompt service and friendly staff. We did find the restaurant to be understaffed in the evening for dinner, but otherwise no complaints.

  • Stayed: December 2009, travelled with family
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Thank kickapoocreek3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2010

Stayed 3 nights while working for a client in the area along w/2 colleagues. If you are going to the Convention Center, this is your place, otherwise, there's not much near by other than a freeway & a clinical lab.

The suites are lovely, bathroom very large, but interestingly enough, someone has cut the shower curtains off @ the bottom & now they are not long enough to keep water from spraying out onto the floor. The window treatments leave big gaps on all sides when the drapes are pulled which is bad enough, but the hotel has giant spotlights all around the outside to illuminate the building @ night, which makes the gaps even worse.

As a Hilton Diamond, I should have rec'd 2 bottles of water @ check-in (as I have @ other ES & Hilton properties), but didn't, unless you count the 2 bottles the bellman found on the floor in the hallway enroute to my room. There is the ES complimentary cooked to order breakfast along w/a hot & cold breakfast buffet; skip the buffet & order something cooked to order. We only ate @ the restaurant one night, but the portions were huge. Interestingly, on our first night, when we came back from dinner, there was a big platter of freshly baked cookies & hot cider in the lobby for guests, but on the 2nd night we were told the hotel had discontinued putting this out. They had recently apparently demoted the concierge to front desk staff & according to one of the waitstaff in the morning, the hotel was only 1/8th full during our stay. We had problems @ time of check-in in that 1 of our 3 rooms wasn't ready, but despite repeated assurances from, & phone calls to Tabitha directly, we were never notified when it was ready. Getting a cab can be an issue so be sure to ask the front desk staff to call one well in advance of when it's needed. While you're in the area be sure to check out the Standard Diner-absolutely yummy!!

  • Stayed: January 2010, travelled on business
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Thank txrus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2010

This Embassy was the best Embassy ever! We were on a cross country moving trip and had plans to stay in Flagstaff but couldn't make it. We called them up and they generously offered us a great rate and had our room all ready for us. We missed reception but we're not big food freaks like most people who have truly forgotten what hotels were all about. Our room was clean, smelled great, beds were comfortable. My biggest complaint among hotels is STATIC IN THE BED, and this hotel had ZERO! Very comfortable nights sleep and I would definately sleep here again! I hate the "individual" check in desks that Embassy is doing now which isn't their fault but it is a bad move! It will ruin the work experience for hotel workers nation wide because it spoils people. Besides people are confused enough now you have to make them pick which of the three desks to walk up too so they can ask their stupid questions! I admire hotel workers and I am generally empathetic with them. You guys were great!!!! Would recommend to anyone!

  • Stayed: January 2010, travelled as a couple
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2  Thank spookyin21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 January 2010

We received absolutely awful service from this hotel. You would be better of booking at a Motel 6 and saving some money. I would never recomend Embassy Suites to anyone.

  • Stayed: July 2009, travelled on business
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2  Thank avhale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Albuquerque - Hotel & Spa

Address: 1000 Woodward Pl NE, Albuquerque, NM 87102-2704
Phone Number:
Region: United States > New Mexico > Albuquerque
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Albuquerque
#6 Green Hotel in Albuquerque
#20 Family Hotel in Albuquerque
#24 Business Hotel in Albuquerque
#24 Romantic Hotel in Albuquerque
Price Range: £83 - £158 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Albuquerque - Hotel & Spa 3.5*
Number of rooms: 261
Reservation Options:
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Also Known As:
Embassy Suites Albuquerque
Albuquerque Embassy Suites

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