As frequent visitors to the area, we are often in the position of staying in Albuquerque airport hotels. Our recent stay was the first at this particular property and was the result of booking at a deep discount through a third party travel site. So, the price was too good to pass up.
This seems to be a very family-oriented hotel, given the indoor pool and the presence of lots of kids in the lobby area. Depending on your perspective, this can be a positive or a negative. Fortunately, we did not have any problems with kids running up and down the halls or making excessive noise. The front desk staff was pleasant enough, if not overwhelmingly friendly.
The issues we had were with the room. It was reasonably sized and seemed pretty clean. But, when we walked in, I noticed the tiniest pillows I have ever seen on a bed. Even though there were four of them, they looked like tiny throw pillows on the king-sized bed. Having stayed at many hotels and having purchased many bed pillows in my life, I laughed because I assumed a mistake had been made. After all, throw pillows and bed pillows are not the same things. I immediately called the front desk to ask if the maids had accidentally left off the bed pillows and was told, to my complete shock, that all of the pillows were that size on purpose and that no actual bed pillows were available. The front desk did send up an extra pair of small pillows at my request, which helped slightly (they were even marginally bigger than the others). But watching TV in the bed was uncomfortable, let alone sleeping. The bed itself was also less comfortable than other chain hotels.
The bathroom had an odd layout, with the shower tucked into a dark corner with no escape for the steam. As a result, the ceiling looked damaged and moldy. Overall, the bathroom looked cheaper and plainer than the actual room and was not being kept in top-notch condition.
Our stay here was adequate given the very low price we paid. Had I paid even a few dollars more, however, I would have been disappointed. We have had better experiences with other nearby hotels. I would have given it two-and-a-half stars if possible.
- Official Description (provided by the hotel):
- Take the Virtual Tour. The new addition to Albuquerque is the contemporary, stylish and comfortable Holiday Inn Select , conveniently located near Albuquerque International Airport, off I-25 at Exit 221, and the University of New Mexico. This elegant property is close to Albuquerque International Sunport, Kirtland AFB, and Sandia National Labs. We offer 121 spacious guest rooms with spectacular views including 540sf suites with whirlpool tubs. We are a non-smoking facility and offer FREE High-Speed Internet. Our amenities include a state-of-the-art fitness center, indoor pool, 24-hour business center, and large banquet/meeting space.Look Again at the all new Holiday Inn Select Hotel Albuquerque where we offer plush pillow top mattresses and premium bedding, a refreshing shower experience & Garden Botanika shower products, & Wolfgang Puck's Coffee. Relax and enjoy an appetizing meal or your favorite drink at the Sunport Bar & Grille. Earn points and miles with Priority Club Rewards.Businesses: Kirtland AFB, Sandia National Labs, EclipseHospitals: UNM Hospital, Lovelace Sandia Health Systems, Presbyterian Hospital, VA Hospital Universities: University of New Mexico (UNM), CNM Local Attractions: Albuquerque Convention Center, Sandia Peak/Tramway, Historic Old Town, Casinos, Balloon Fiesta, Journal Pavilion. ... more less
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- Also Known As:
- Holiday Inn Hotel And Suites Albuquerque Airport - Univ Area
- Holiday Inn Albuquerque
- Albuquerque Holiday Inn