We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Best Western Airport Albuquerque InnSuites Hotel & Suites
Ranked #16 of 144 Hotels in Albuquerque
Certificate of Excellence
GreenLeadersBronze level
Aztec, United States
1 review
“Very Nice”
Reviewed 22 June 2014

I stayed in a suite with my mother and each of us had a bed in separate rooms, it made sleeping easier. Each of us snores so we didn't disturb the other. The staff were very kind and very helpful. The beds were extremely comfortable, which is really all you need, really.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Shana R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InnSuitesDOS, Guest Relations Manager at Best Western Airport Albuquerque InnSuites Hotel & Suites, responded to this review, 23 June 2014
Thank you so much for your recent TripAdvisor review, I am happy to hear that you enjoyed the hotel's 2room family suites,and many free extra's. We realize that you have many choices when it comes to lodging, and we sincerely appreciate your business. We look forward to seeing you next time you are in the area. If there's anything i can assist you with please let me know 505-242-7022 or Email aescarcega@innsuites.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,164 reviews from our community

Traveller rating
    602
    335
    135
    59
    33
See reviews for
333
329
140
253
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (150)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Truth or Consequences, New Mexico
Level 4 Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 20 June 2014

We stay at this BW the night before every flight we take out of ABQ. It's location and it's shuttle gets us to the airport in about 3 minutes. The staff is friendly and the rooms are clean. They offer a very nice breakfast buffet that will send you out the door well fed! Tim, who has been there for years, always recognizes us and is so very helpful! They are very busy due to their convenient location, but make us feel special in the midst of their business.

Room Tip: Ask for a room that is not next to the parking lot.
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TravvelKat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InnSuitesDOS, Guest Relations Manager at Best Western Airport Albuquerque InnSuites Hotel & Suites, responded to this review, 20 June 2014
Thank you so much for your feedback regarding your stay at the Best Western InnSuites Hotel Albuquerque Airport! We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. We are always very pleased when a guest takes the time to share a wonderful experience at our property. Rest assured we will continue to strive to provide our guests with the great service you have come to expect from our property. Thank you again for your kind words. We hope to have you as a guest in our hotel again soon. Please Contact me if I can be of any assistance 505-242-7022 or email at aescarcega@innsuites.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colorado
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 18 June 2014

We have used this hotel for several years as our "stay and park" location for the Albuquerque Airport. Although it is showing its age, it is clean and extremely convenient. We have noticed a great improvement with the airport shuttle service in the past 6 months. Upon arriving back to the Albuquerque Airport we called for the shuttle. A time for pickup was given and the person answering the phone made sure we were in the correct "pick up" area. The shuttle arrived on time and the service was very friendly.

The shuttle doesn't start until 4:30 a.m. and that is a draw back as many flights that are international require check in 2 hours prior to departure. When we travel without flight time constrictions, the breakfast is very convenient.

A second floor room would not work for persons having issues with stairs or carrying luggage. We were offered help with our luggage when assigned a second floor room but didn't require that service.

The management is very open to suggestions and from our perspective is working to make improvements for its' customers.

Vickie O and Dan K

Room Tip: Make sure you request a ground floor room if you can not climb stairs or carry luggage.
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank diveforfun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InnSuitesDOS, Guest Relations Manager at Best Western Airport Albuquerque InnSuites Hotel & Suites, responded to this review, 19 June 2014
Thank you for your recent Trip Advisor review of the Best Western InnSuites Hotel Albuquerque, the hotel management would like to say thank you for all the great comments, and hope when you return to Albuquerque you will stay with us again. Thank you for being a valued guest and we appreciate the business. If there is anything i can help you with please let me know 505-242-7022 or email aescarcega@innsuites.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, United States
1 review
Reviewed 17 June 2014

Does not honor reservations nor do they care for the needs or comfort of the elderly or veterans. This Best Western also seems to be very under staffed. There is not an elevator and they put the elderly up stairs with out help for moving luggage and when I made reservations ( made in person and confirmed the day prior of arrival ) for my father who is well past 85,had traveled over 400 miles for surgery at the VA. Upon arrival I was informed there was not a room for us. After more than 30 minutes the clerk finally found a single bed. This was not an acceptable arrangement and made for a very stressful time for him before his surgery.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Elvis H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InnSuitesDOS, Guest Relations Manager at Best Western Airport Albuquerque InnSuites Hotel & Suites, responded to this review, 18 June 2014
Thank you, for your recent trip advisor review regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again please contact me directly 505-242-7022 EXT 301or email aescarcega@innsuites.com and i will personally make the reservation for you to ensure we can meet your request. Thank you for being a loyal Best Western Customer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 June 2014

We got the 2-room suite bc we had 2 little kids that wouldn't fall asleep in the same room. The sitting room and bedroom were both very large and had french doors separating the two. There were two bathrooms in the room, as well, and it was at a very adorable price! I also thought the hot breakfast was very good quality. This was a place for us to stay halfway through driving from Vegas to Texas. I plan on stopping here everytime we make the drive.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephanie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InnSuitesDOS, Guest Relations Manager at Best Western Airport Albuquerque InnSuites Hotel & Suites, responded to this review, 18 June 2014
Thank you so much for your recent trip advisor review, I am happy to hear that you enjoyed the hotel's many free extra's. We realize that you have many choices when it comes to lodging, and we sincerely appreciate your business. We look forward to seeing you next time you are in the area. Questions 505-242-7022 or Email aescarcega@innsuites.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vienna, Virginia
Level 6 Contributor
156 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 15 June 2014

The main reason for staying here was the proximity to the airport. The room I had was huge! My problem with that was that the TV was on the opposite side of the room from the bed and you almost needed binoculars to watch TV. The hotel felt "old" but I slept well, which is what counts. I found the staff to be outstanding. The location is great and there are plenty of restaurant choices within walking distance.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Madhawk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InnSuitesDOS, Guest Relations Manager at Best Western Airport Albuquerque InnSuites Hotel & Suites, responded to this review, 17 June 2014
I would like to thank you for taking your time to share your experience of your recent visit to Best Western Airport Albuquerque InnSuites Hotel! It gives us great pleasure to know that you enjoyed your stay, we strive to make sure that everyone's stay is comfortable and CLEAN we hope to serve you again in the future, thank you for being a loyal Best Western customer. If you have any questions or concerns please let me know 505-242-7022 or email aescarcega@innsuites.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level 6 Contributor
114 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 12 June 2014

Stayed for 1 night as I was passing through the area. Had the Nixon Presidential Suite. The name of the room is a bit misleading -- the suite was large - very large - 2 rooms, 2 bathrooms, adequate amenities. This, however, is where it ends. The property is in decent shape, but there are a number of oddities. Counter height in the bathroom is very high, and the toilet is very low. Cleanliness in the room is a minor issue - there was nothing 'dirty' per say, however, there were some items left behind in a variety of spots that were not tended to by housekeeping. Again, it wasn't anything horrific, just not what one expects in a suite (or in any room for that matter).

The staff was very kind and accommodating. Breakfast was adequate with a selection of breads and pastries and hot foods (eggs, sausage, biscuits, waffles). Breakfast seating area is in the lobby, and it is very limited.

It was a nice stay for the night - pool area and hot tub were well kept. I would likely stay again, but not bother with a suite unless I had several people with me since the room is big enough to host several people.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravellerDavy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InnSuitesDOS, Guest Relations Manager at Best Western Airport Albuquerque InnSuites Hotel & Suites, responded to this review, 13 June 2014
Thank you for taking the time to write a review about our hotel. We appreciate our guests taking the time to share their thoughts with us. We hope to have you as a guest in our hotel again soon. Please Contact me if i can be of any assistance 505-242-7022 or email at aescarcega@innsuites.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Albuquerque hotels
Comfort Inn Albuquerque Airport
#30 of 144 in Albuquerque
478 reviews
Hyatt Place Albuquerque Airport
#17 of 144 in Albuquerque
736 reviews
Show Prices
Show Prices
Show Prices
West Old Town
Best Western Plus Rio Grande Inn
Show Prices
Show Prices
Show Prices

Been to Best Western Airport Albuquerque InnSuites Hotel & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Airport Albuquerque InnSuites Hotel & Suites

Property: Best Western Airport Albuquerque InnSuites Hotel & Suites
Address: 2400 Yale Boulevard SE, Albuquerque, NM 87106-4214
Phone Number:
Region: United States > New Mexico > Albuquerque
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Green Hotel in Albuquerque
#15 Business Hotel in Albuquerque
#15 Romantic Hotel in Albuquerque
#24 Family Hotel in Albuquerque
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Airport Albuquerque InnSuites Hotel & Suites 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
The BEST WESTERN Airport Albuquerque InnSuites Hotel & Suites is located just a few blocks from the Albuquerque International Airport -- ABQ. Hotel guests looking for a great location will find themselves near Kirtland Air Force Base, Sandia National Labs and the University of New Mexico. Popular events near the hotel include the Albuquerque International Balloon Fiesta and Gathering of Nations Pow-Wow. Other popular attractions near the hotel include The Rio Grande Zoological Park, Albuquerque Aquarium, and Rio Grande Botanic Garden in Albuquerque. The Sandia Peak Ariel Tramway & Ski is just a short drive away. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Ebookers, Priceline, Hotels.com, TripOnline SA, Evoline ltd, HotelQuickly, getaroom.com and Cancelon so you can book your Best Western Airport Albuquerque InnSuites Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Albuquerque
Albuquerque Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing