This hotel is near the Old Town and they have a shuttle if you don't want to walk. The staff was very nice. However, the lights went off twice in one night - once for just a few minutes, the next time for 10-15 minutes. There was no explanation given nor any apology for the inconvenience. It wasn't their fault as I understand it was a neighborhood thing, but it would have been nice to have it acknowledged. Another thing that was frustrating was that the keys didn't always work. You had to put them in anywhere from 2-10 times. I got three different keys and they all did that. Some of the other guests had the same problem. When I took the key back there was no "I'm so sorry", etc. just a replacement key. Their lock system needs to be updated. We were on the back side of the hotel, so we had to walk all the way around the hotel to get to the main lobby to get new keys. It was very frustrating.
- Official Description (provided by the hotel):
- Full service hotel located in the Historic Old Town District with over 150 unique shops, restaurants, and art galleries nestled around the Albuquerque Plaza. The Inn is bordered by I-40 to the North, the Downtown District to the East, Route 66 to the South, and the Rio Grande River to the West. Swimming pool, hot tub, restaurant, cantina, business center, and free Wi-Fi. 100% non-smoking facility. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Plus Rio Grande Hotel Albuquerque
- Best Western Albuquerque
- Albuquerque Best Western