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“Great location - nice place”

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Best Western Plus Rio Grande Inn
Ranked #15 of 144 Hotels in Albuquerque
Certificate of Excellence
Prairie Village, Kansas
Level 6 Contributor
122 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Great location - nice place”
Reviewed 24 January 2014

Very handy to Old Town. Easy access from interstate. Nice people. Order off the menu breakfast (quite good) included - or you can use as a credit toward dinner or drinks. Old Town restaurants close by and several good ones to choose from.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BruceandCathy2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dos1, Director of Sales at Best Western Plus Rio Grande Inn, responded to this review, 27 January 2014
Thank you for the review. I am glad to hear that you like our breakfast service as it is a little different than some of our limited service competitors. I am also glad to hear that you found our location convenient and neighborhood enjoyable. We hope to see you again.
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1,630 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (212)
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English first
1 review
Reviewed 20 January 2014

WE had a nice stay.......appreciate the survey to help work out kinks and make suggestions...... motel is clean and easy to find and well decorated. we stayed there twice......... the people at the desk can make a lasting impression! We would stay there again!

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
Thank Marge L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dos1, Director of Sales at Best Western Plus Rio Grande Inn, responded to this review, 22 January 2014
Thank you for the review. We read all of our surveys and reviews and try to improve where we can. We are glad that you find them useful as well.
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Wichita Falls, Texas
Level 5 Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 January 2014

The is an easy location to get to. Friendly and helpful staff. Plenty of parking. On site restaurant and just a few blocks to a few good sit down places. Good Property just on the west side of town. Probly one of the better hotels that are easy on and off of the highway.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Aaron T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dos1, Director of Sales at Best Western Plus Rio Grande Inn, responded to this review, 20 January 2014
Thank you for taking the time to write a review. I am glad to hear that you found our location convenient and our staff friendly. We hope that you will stay with us when your travels bring you West of Texas.
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San Jose, CA
Level 5 Contributor
90 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 10 January 2014

Rolled into town late. Pleasantly surprised by this Best Western. Good check in experience. The motif is well done, and a great way to take an older hotel property and make it fresh and hip. Rooms were comfy, even if the bathroom was a little small for two people to move around in at the same time. Some little niceties like the washcloth folded duck were a pleasant surprise. Old town is blocks away. The restaurant attached to the hotel serves a good omelet. Good service there as well. I'd stay here again if I were in the area and wanted to be close to oldtown.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank munge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dos1, Director of Sales at Best Western Plus Rio Grande Inn, responded to this review, 12 January 2014
It's always nice to see a positive review from someone who contributes as much as you do to this site. Thank you for your comments and we hope that you choose to stay with us again in the near future.
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Crete, Nebraska, United States
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 January 2014

The hotel is located well for someone who is an out of towner. It is close to a Walgreens, several gas stations and small restaurants, as well as Old Town. You can tell that it is an older one which has been updated, but that wasn't a problem for us, as the updates were done well. We did have problems with the door key (but I always have problems with the door key). The staff was friendly, and we appreciated the breakfast coupons; though we didn't stay for breakfast, we used them the night before for a night cap :) The heating unit was a little loud, but the problem we had with it was that it didn't stay on constantly but would shut off completely with the right temperature. If you are like us and need background noise to sleep, you'll have to figure out something else for it. Parking was convenient.

  • Stayed December 2013, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank JustAn0therCust0mer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dos1, General Manager at Best Western Plus Rio Grande Inn, responded to this review, 7 January 2014
Thank you for your kind words about our hotel and staff. Magnetic keys can be temperamental, as you have alluded to. We do clean and monitor the locking devices on a regular schedule and also have posted instructions by the entrances on how to insert the key and successfully open the door. It is important to wait for the flashing green light before turning the handle and attempting to open the door. We hope you will be back to stay with us again when you are in the area.
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Arvada, Colorado
Level 3 Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 January 2014

We traveled from Las Vegas to Pueblo and stopped for the night in Albuquerque. The hotel was very clean, the room was comfortable and spacious, and we would stay at this hotel again if the opportunity arises.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank godscowboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dos1, Director of Sales at Best Western Plus Rio Grande Inn, responded to this review, 6 January 2014
Thank you for the review. I am glad to hear that you made it back safely to Pueblo and that your stay with us was comfortable. I hope you consider us again in your travels and that the next time you spend a day to visit Albuquerque's great attractions.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prescott, Arizona
Level 6 Contributor
162 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 4 January 2014

The décor is quite attractive and the staff is really outstanding. However, the physical plant is showing its age. The heater/AC unit was noisy and did not hold temperature well. The key system to enter the rooms worked only part of the time. Other patrons experienced the same frustration getting into their rooms or into the hotel from the parking lot. Breakfast was good, but next time I think I will find a newer hotel. This one needs some updating.

Room Tip: One that has a working key
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PaulL227
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dos1, General Manager at Best Western Plus Rio Grande Inn, responded to this review, 7 January 2014
Thank you for your nice comments about the décor and our breakfast. I apologize that the heater was a problem in your room. Please never hesitate to contact us while you are here as our guest with any issues. We will do our best to take care resolve items brought to our attention to your satisfaction. Please know that we are always working to improve our product and services.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Rio Grande Inn

Property: Best Western Plus Rio Grande Inn
Address: 1015 Rio Grande Blvd NW, Albuquerque, NM 87104 (Formerly BEST WESTERN PLUS Rio Grande Inn)
Phone Number:
Region: United States > New Mexico > Albuquerque > West Old Town
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Business Hotel in Albuquerque
#17 Romantic Hotel in Albuquerque
#19 Family Hotel in Albuquerque
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Best Western Plus Rio Grande Inn 3*
Number of rooms: 173
Official Description (provided by the hotel):
Full service hotel located in the Historic Old Town District with over 150 unique shops, restaurants, and art galleries nestled around the Albuquerque Plaza. The Inn is bordered by I-40 to the North, the Downtown District to the East, Route 66 to the South, and the Rio Grande River to the West. Swimming pool, hot tub, restaurant, cantina, business center, and free Wi-Fi. 100% non-smoking facility. ... more   less 
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Also Known As:
Best Western Plus Rio Grande Hotel Albuquerque
Best Western Albuquerque
Albuquerque Best Western

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